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Fire & Water - Cleanup & Restoration

Archived Blog Posts

7 Emergency Supplies Your Robertson County Business Should Have on Hand

11/8/2017 (Permalink)

Commercial 7 Emergency Supplies Your Robertson County Business Should Have on Hand Having an emergency kit during times of crisis will hopefully keep you and your staff safe.

7 Emergency Supplies Your Robertson County Business Should Have on Hand

Is your Robertson County business prepared for an emergency situation? Inclement weather situations and power outages can give little to no warning, which is why it is important for your business to have basic emergency supplies on hand in the event they are needed. These 7 necessities are important to ensure your employees safety in case of emergency.


Having a 3-4 day supply of non-perishable food items for each employee is important. Stocking up on items such as salt-free crackers, canned foods with high liquid content, protein bars, peanut butter and dried fruits is a great way to ensure that your employees will be taken care of.


In addition to non-perishable food items, it is important to have a minimum 3 day supply of emergency water per person. You can go about purchasing the water in different ways depending on the amount of usable space you have for storage. The most common methods are cases, gallon jugs or 55-gallon storage barrels. All of these can be used for drinking and sanitation purposes when necessary.


Radios are useful to keep you updated on current weather patterns, evacuation notices and much more. Keeping a few AM/FM radios on hand will keep you abreast to any important information during an emergency. We recommend solar powered radios or battery powered radios for this purpose. If you choose to stock your supplies with battery powered radios, try and save battery power whenever possible.

Protection Against Elements-

During inclement weather if your building sustains damage that deems it unsafe to occupy, all employees may need to evacuate the premises. Having weather appropriate gear such as, ponchos, gloves, thermal blankets and a canopy shelter is key in making sure that all employees are safe.

Emergency Lights-

Electricity can go out for any amount of time during inclement weather or emergency situation. Emergency lighting is essential for your employees to navigate the facility in a safe manner. Battery powered flashlights are great short term lighting, but it is best to also have solar powered or hand cranked flashlights for long term use. We also recommend keeping candles and waterproof matches.

First Aid Kit-

A basic first aid kit with bandages, gauze, adhesive tape and other useful items will be a tremendous help in the event one of your employees is injured. Keeping 2-3 of these stocked and in easily accessible locations is best practice.

Sanitation Supplies-

During a disaster or emergency situation, a sanitary water source and plumbing will more than likely be unavailable. To ensure the wellbeing of employees and to keep things sanitary, you should have emergency sanitation supplies available. Common sanitation items are, hand sanitizers, individual packs of tissue and quality cleaning chemicals.

Having an emergency kit during times of crisis will hopefully keep you and your staff safe. Be sure to print this when putting together your Emergency Kit. In the meantime, be sure that you have a vetted vendor for times of emergencies. Call SERVPRO of Cheatham, Robertson and Dickson Counties at  (615) 672-1905. We are always here to help.

Understanding Content Coverage

10/31/2017 (Permalink)

Water Damage Understanding Content Coverage The best way to determine if you have enough content coverage is to conduct a home inventory.

Understanding Content Coverage

Everyone has homeowners insurance right? It’s one of those things you have and hope you never have to use right? So, what happens if you do have to utilize coverage because of a damage?

Unfortunately, because homeowners insurance is necessary many homeowners rely solely on their agents to choose a policy that is right for them. This is totally fine, and works in many cases, but being educated on what your policy includes and doesn’t include is important.

Most policies are written and cover to repair or rebuild your home after damage. But what about ALL of the personal belongings inside of your home? Generally, your content coverage is 50 to 70 percent of the coverage that you carry on the structure of your home. In most cases this is a sufficient amount to cover personal items that are damaged, but in some cases it isn’t.

The best way to determine if you have enough content coverage is to conduct a home inventory. This is a much easier task thanks to modern technology. Walk through your home room by room and photograph all personal belongings. (TIP-If you picked your home up and turned it upside down, all items that would fall out are considered contents.) Open drawers and closets to photograph all items inside. You can catalog these items and keep them at an offsite location or you can download an app such as DreamVault and access it from any mobile device. This particular app is designed to house photos and information pertaining to each individual item, such as price, model and serial number. There is also a speech to text feature to help with documentation.

If you have jewelry, collector’s items, art or firearms, sometimes your coverage can fall short. Keep that in mind when documenting all items and reviewing your policy. If you find that your coverage is lacking you can generally purchase additional coverage or a rider for certain items.

When you have had damage to your home and personal belongings, you don’t want to worry with the added stress of insufficient coverage. Ensure that you are covered.

If you have damage to your home and/or personal items we are here to help. Call our office and we will walk you through the process and make your damage "Like it never even happened".

Three Common Reasons For House Fires In Your Robertson County Home

9/25/2017 (Permalink)

Fire Damage Three Common Reasons For House Fires In Your Robertson County Home Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Three Common Reasons For House Fires In Your Robertson County Home

If a fire starts in your home you may have as little as two minutes to escape. House fires can be devastating and the road to recovery is long and hard. Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Electrical Outlets

Many electrical fires in homes or businesses are caused by faulty electrical outlets, old wiring, outdated appliances or electrical cords that are frayed.

-If you live in an older home have an electrician complete an inspection. Standards and codes are constantly being revised and updated to ensure safety.

-Do not overload your circuits.

-Understand the difference between surge protectors and power strips. Both devices allow you to plug in multiple electronics, but only the surge protector will help protect your electronics from a power surge.

Kitchen Fires

Carelessness in the kitchen can lead to devastating house fires. The leading cause of kitchen fires is due to unattended cooking. It’s important to be alert to prevent cooking fires.

-Never leave pots or pans unattended on your stove.

-Keeping your stove an oven clean will prevent buildup of food splatter and grease that could later ignite when the stove or oven is turned on for cooking.

-Keep any items that could ignite away from your stove top

-Ensure that you have a fire extinguisher in your kitchen in case of emergency.


Dryer vents are becoming a much bigger and more common safety problem. Over time, your dryer vent fills with lint that sneaks by your dryers filter. Fires can occur when the excess lint builds up in the dryer or exhaust duct.

-Clean out the dryer vent regularly.

-Clean the lint filter after EACH load of laundry that is dried.

-Clean underneath and behind your dryer to eliminate any lint that collects.

Flash Flooding And How It Affects You

9/11/2017 (Permalink)

Storm Damage Flash Flooding And How It Affects You Flash flooding occurs when there is a sudden influx of water onto normally dry land.

Flash Flooding And How It Affects You

Flash flooding occurs when there is a sudden influx of water onto normally dry land. Flooding can happen for many reasons, including heavy rains, ocean waves, snow that melts too quickly or dams and levees that break. Floods are the most common and wide spread weather-related disasters.

Flooding can happen very quickly with little or no warning. The destructive power of a flood combined with unpredictability make them extremely dangerous. Flooding can occur anywhere that receives rain fall. In the United States floods kill more people each year than tornadoes, hurricanes or lightning.

What areas are at most risk from flooding?

Areas that are densely populated are at a high risk. Heavy construction and areas that have little to no dirt or grass that is not covered by concrete have nowhere for water to run off. In turn, instead of the water dissipating back into the ground it rises. In these densely populated areas if the streams have been re-routed underground and into storm drains they are at risk of overflowing and causing damage.

Areas near rivers are at risk. Levees are built along rivers and are used to prevent high water from flooding bordering land. If these levees are not maintained or the rains cause them to fail they cause devastating damage.

Mountains and steep hills produce a high amount of water runoff. If there are streams around these areas it causes them to rise quickly due to the rock and soil sediment. A creek or stream that at its regular depth might be 6”-7” can swell to a 10 foot raging river if a thunderstorm with heavy rain lingers.

Flood Alerts:

Flash Flood or Flood Watch-Flash flooding or flooding is possible within the designated watch area-be alert.

Flash Flood or Flood Warning-Flash flooding or flooding has been reported or is imminent-take necessary precautions at once! Get to higher ground.

Urban and Small Stream Advisory-Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

Flash Flood or Flood Statement-Follow-up information regarding a flash flood/flood event.

Ensuring that you are well educated on flooding and why it happens is the first step to safety. If you find yourself in a flood situation stay calm and get to higher ground.

Efflorescence or Mold? Do you know the difference?

8/23/2017 (Permalink)

Mold Remediation Efflorescence or Mold? Do you know the difference? If you are uncertain as to whether you’re dealing with mold or efflorescence we suggest calling our office to schedule an inspection.

Efflorescence or Mold? Do you know the difference?

Efflorescence and mold can look quite similar. Although they look similar, that is the only quality they have in common. Distinguishing between the two is important for your piece of mind and treatment of the affected area.

What is Efflorescence?

Efflorescence is the migration of salt to the surface of a porous material, where it forms a white chalky coating. Efflorescence is found on masonry, stucco or concrete surfaces. It forms from salt deposits that remain on the surface of the materials when groundwater and sometimes rain water evaporate. Although it is unsightly, it does not pose a health risk. It does however indicate that there is excessive moisture entering and can be problematic if not addressed.

What is Mold?   

Mold is a term used to refer to fungi that grow in the form of multicellular thread-like structures and comes in a rainbow of colors. Mold grows and spreads in unconditioned spaces and sometimes in structures that do not have proper ventilation or have experienced a leak. With the exception of the winter months mold is always present outdoors. Exposure to damp and moldy environments can cause a variety of health effects, or none at all.  

How do you know the difference?

-Efflorescence dissolves in water, whereas mold does not.

-If rubbed between your fingers, efflorescence turns powdery. Mold does not

-Mold can be any color, but is often black or grey. Efflorescence, is almost always white or yellow.

-Efflorescence develops on inorganic building materials, like masonry, stucco or concrete. Mold typically grows on organic materials, such as wood or drywall.

If you are uncertain as to whether you’re dealing with mold or efflorescence we suggest calling our office to schedule an inspection. Once the problem of mold or efflorescence is distinguished we can provide you with an estimate for cleanup.

Understanding Mold Management

8/10/2017 (Permalink)

Mold Remediation Understanding Mold Management Moisture control and rapid response are a key component in controlling mold growth in your home or outside structure.

Understanding Mold Management

Mold is an essential part of nature and returns carbon as well as other elements, back into our ecosystem. However, mold is not a word that homeowners want to use when describing their homes. Mold cannot be completely eradicated, but it can be managed to a sanitary extent.

Moisture control and rapid response are a key component in controlling mold growth in your home or outside structure. Controlling the indoor and outdoor moisture of your home are the first steps in preventing mold growth.

Indoor Moisture Control:

                -Fix any indoor plumbing that is dripping or “sweating”.

                -Limit indoor humidity levels

                -Improve air movement in poorly ventilated areas of the home

Outdoor Moisture Control:

                -Inspect and maintain roofs, gutters and flashing

                -Ensure that the home has proper grading to direct water runoff away

                -Install air conditioners in outside buildings for air flow

                -Keep outside doors to the home closed on humid days

If you find that you have mold in your home or outdoor structure it is important to locate and correct the problem. Once the problem that is causing the mold growth is corrected the area needs to be cleaned and porous materials need to be removed.

Call our office today for an estimate on mold removal.

How Fires Can Damage Retail Stock

4/28/2017 (Permalink)

Commercial How Fires Can Damage Retail Stock Sprinklers help to save a business from many larger fires, but they also have the unfortunate consequence of adding additional damage to a situation.

How Retail Stock Can Be Damaged By Fires

When picturing a fire, most people think only of the flames themselves. However, in a real fire, open flames are often among the least of your concerns. Fires are multifaceted disasters that can cause damage in multiple ways, especially in retail merchandise. Between ash, smoke, burns, and water damage, fires can damage almost any type of merchandise. SERVPRO can clean and restore many of these, but understanding what might happen to your stock during a fire is important for calculating financial loss and extra shipments.
Burned Goods
The most obvious damage for fires in retail locations is through direct burns. Flammable items may catch fire, in most cases becoming unsalvageable, and other goods may be exposed to flames that partially or fully destroy them. We're able to restore some of the damage caused by direct burns, such as some discoloration or warping in items, but many victims of this type of damage are irrecoverable.
Water Damage from Sprinklers
Sprinklers help to save a business from many larger fires, but they also have the unfortunate consequence of adding additional damage to a situation. Water can damage most unsealed goods, and whether or not they will need replacing depends entirely on how much water is sprayed and what types of items are affected.
Ash is a tricky substance, as it can work its way into deep recesses and mix with water to become a harmful sludge. Ash is particularly bad for electronics and food items, but thankfully, its effects can usually be mitigated by SERVPRO or an affiliated contractor.
Smoke has the highest potential to damage fabrics and clothing, but can hurt other types of merchandise as well. We have many different methods of treating smoke damage, be it on an individual item or rooms at a time. Smoke is usually a more serious problem for the building itself than any merchandise.

Locally Owned Company with National Resources

SERVPRO of Cheatham, Robertson and Dickson Counties is a locally-owned company with industrial-grade equipment and training capable of handling even the most serious retail fire restorations. Call us 24/7 at (615) 672-1905.

Inadequate Venting Causes Mold Damage In Dickson Home

4/28/2017 (Permalink)

Mold Remediation Inadequate Venting Causes Mold Damage In Dickson Home Consulting with SERVPRO of Cheatham, Robertson and Dickson Counties helps you identify the reasons your dwelling supports mold growth.

Does Your Dickson Home Have Mold Damage?

Mold needs one thing to grow: water. It may not be a significant amount of water nor does it matter if it is clean or contaminated. Mold spores always inhabit the same spaces as you and your family, unseen microscopic particles floating in the air or lying on surfaces. SERVPRO helps you to learn about mold, so it peacefully coexists with you.

One common way mold damage gains a hold in your Dickson home is when kitchens, bathrooms, and other humid areas have improper venting. Spores swell and grow even if the water available is in a vaporous state. When you run your dishwasher, boil water for pasta, shower, or do laundry, water vapor builds in the air. The vapor that remains in the air because of no or improper venting activates nearby spores. Mold growth follows, attaching to areas like backsplashes, walls, grout, shower curtains, vanities, and hoses. The growth accelerates if any real leaks are present in plumbing or if damp towels or clothing offer the mold another source of moisture and an organic place to grow.

Consulting with SERVPRO helps you identify the reasons your dwelling supports mold growth. Our mold remediation training program thoroughly prepares our technicians to search successfully for mold growth and to isolate the moisture source. We use scientific methods and instruments to test for airborne mold and humidity levels that encourage microbial growth. If the humid areas of your home have fans or other venting systems, we urge you to use them to reduce ambient humidity. Rooms that are often steamy but have no venting are a different kind of problem. Opening windows, using free standing fans, or exploring other venting options are all options we suggest.

Regardless of the water source, we follow EPA protocols to contain, remove, and disinfect areas that show mold growth. When the mold is bagged and discarded, our staff measures the humidity and help you reduce it to below 60 percent. Mold is always likely to regrow if the moisture spikes again so controlling humidity, eliminating seepage and leaks, and extracting hidden areas of water are crucial in mold damage remediation.

Locally Owned Company with National Resources

Frustration about recurrent mold growth is a challenge SERVPRO of Cheatham, Robertson and Dickson Counties frequently handles with success. Call (615) 672-1905 and begin working with us on a plan that remediates current mold colonies and limits future infestation.

Tips for cleaning your Cheatham, Robertson or Dickson County Restaurant

3/30/2017 (Permalink)

Commercial Tips for cleaning your Cheatham, Robertson or Dickson County Restaurant  SERVPRO of Cheatham, Robertson & Dickson Counties offer many cleaning services to help your restaurant stay in compliance with the National Fire Prote

SERVPRO of Cheatham, Robertson & Dickson Counties offer many cleaning services to help your restaurant stay in compliance with the National Fire Protection Association and the federal Food and Drug Administration. These services not only help keep your restaurant in compliance, but they are key factors in the health and safety of your employees and patrons.


Carpet Cleaning

Great service and food are not the only things that keep customers returning to your establishment, maintaining a restaurants cleanliness and appearance play a large role in a restaurants success. Although most carpeting is found in the dining area, there are aerosol grease particles that travel through the air and find their final home on the carpeting. The residue is a host for bacteria and a magnet for dirt. With the abundance of foot traffic, as well as food and drink that are spilled regularly, keeping the carpets clean can be a daunting task. Scheduling regular cleanings will help to keep your restaurants carpets clean and odor free.


Exhaust Fan Cleaning

Ensuring that your exhaust fans are cleaned regularly and properly is one of the most important tasks in the restaurant business. Having your exhaust fans cleaned is required by the National Fire Protection Association and the federal Food and Drug Administration. Commercial exhaust fans are a popular place for grease build up, and keeping a regular cleaning schedule decreases your risk of having a grease fire.  Cleaning your exhaust fans regularly also increases the lifespan and ensures that your equipment is working at top capacity.


SERVPRO of Cheatham, Robertson & Dickson Counties can not only clean the carpets and exhaust fans in your restaurant, we can work around your schedule to ensure that both you and your customers are not inconvenienced. Call our office today for more information and scheduling options.

Spring Cleaning Tips for: Cheatham, Robertson & Dickson County homeowners

3/21/2017 (Permalink)

Cleaning Spring Cleaning Tips for: Cheatham, Robertson & Dickson County homeowners As winter slips away and the warmer weather draws near, homeowners often want to freshen up their home for summer gatherings.

As winter slips away and the warmer weather draws near, homeowners often want to freshen up their home for summer gatherings. Many times “spring cleaning” can be time consuming and keep you indoors and unable to enjoy the warm weather. Many of the larger tasks on your list can be taken care of by our highly trained staff to give you additional time to spend with your family.


Carpet & Upholstery Cleaning Services- Cheatham, Robertson & Dickson Counties

It is recommended that homeowners have their carpets cleaned every 8-12 months. Cleaning your carpets regularly improves indoor air quality, extends the life of your carpet, as well as reduces health risks. Upholstered furniture is recommended to be cleaned every 12-24 months depending on how often it is used. In addition to improving the overall life of furniture regular cleaning also helps to reduce potential allergens.  After a long winter and little outside air circulation, your home can become stuffy. Cleaning your carpets and upholstered furniture can help to freshen up your home and improve the appearance.


Duct Cleaning Services- Cheatham, Robertson & Dickson Counties

It is recommended that homeowners have their air ducts cleaned every 2-5 years. The frequency of cleaning depends on what part of the country you live in, if anyone in your household has allergy problems or asthma, inside pets and how often your system is used. Cleaning your air ducts will help to eliminate dust and debris particles that are circulating through your duct work as well as help to eliminate stale/stagnate odors.

SERVPRO of Cheatham, Robertson & Dickson Spring Safety Tips

3/16/2017 (Permalink)

General SERVPRO of Cheatham, Robertson & Dickson Spring Safety Tips Spring is often a welcome change from the cold winter months, but there are spring weather hazards that can arise.

How to be prepared for spring weather hazards

Spring is often a welcome change from the cold winter months, but there are spring weather hazards that can arise. You are not powerless to inclement weather that produces tornadoes, water events and lightning. Make sure that your family has a plan in place for these types of inclement weather to ensure everyone’s safety.

Knowing your risk is a key part of ensuring you are prepared for weather hazards that arise. Always ensure that you are checking your local weather forecast before leaving home. You can also follow weather patterns and possible threats by downloading apps such as Accuweather or Yahoo Weather.

Planning for weather hazards, such as tornado, flood or lightning strike to your home is an essential part of preparedness. Assemble an emergency kit with non-perishable food items, water and basic first aid supplies to ensure that your family is taken care of in case of emergency. Also ensure that your family has an emergency plan in case of evacuation, loss of power or fire. You can visit Ready.gov  for a free template to create your plan.

If you find yourself with damage to your home from spring weather hazards SERVPRO is here to help. From water damage to fire damage, you can count on our highly skilled project managers and staff to restore your property and ensure that it is back to normal as quickly as possible.

Dickson Residents: We Specialize in Flooded Basement Cleanup and Restoration!

2/14/2017 (Permalink)

Water Damage Dickson Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Dickson home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Dickson basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – (615) 446-7626

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Cheatham, Robertson and Dickson Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Here To Help! (615) 446-7626

Emergency Fire Damage Tips for White House

1/29/2017 (Permalink)

Fire Damage Emergency Fire Damage Tips for White House When fire and water damage take control of your life, SERVPRO of Cheatham, Robertson and Dickson Counties will help you take it back.

Emergency Fire Damage DOs and DONTs 

These emergency tips will assist you in taking proper action until SERVPRO of Cheatham, Robertson and Dickson Counties arrives. Follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration.


  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking. 
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Empty the freezer and refrigerator if the electricity is off, and prop doors open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • Remove soot particles from plans with a damp cloth.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop soot particles from getting in or out of the HVAC system.


  • Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Cheatham, Robertson and Dickson Counties.
  • Don't attempt to shampoo carpet, rugs, or upholstered furniture.
  • Don't attempt to clean any electrical appliances (TVs, computers, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Don't consume any food or beverages that may have been stored close to fire, heat, or water (they may be contaminated). 
  • Don't turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor.

If you have any questions, or need service, please contact us at 615-672-1905.

Prevent Fire Damage in Springfield This Winter

1/16/2017 (Permalink)

Fire Damage Prevent Fire Damage in Springfield This Winter SERVPRO of Cheatham, Robertson and Dickson Counties responds 24 hours a day to fire damage emergencies.

Heat Your Springfield Home Safely 

The winter season is here and with it comes shorter days and lower temperatures. In Middle Tennessee, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. 

Did You Know?

According to the National Fire Protection Association:

  • 50% of all residential heating-related fires are reported during the months of December, January, and February.
  • Heating equipment is a leading cause of home fire deaths. 
  • Heating equipment fires cause an estimated $1 billion in direct property damage annually.

Keep the following safety tips in mind to help reduce your risk of a heating-related fire.

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid free zone" around open fires and space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home. 
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters, or central heating equipment according to local codes and manufacturer's instructions.
  • Test smoke alarms monthly.

If your property does suffer fire damage or smoke damage, contact SERVPRO of Cheatham, Robertson and Dickson Counties at (615) 672-1905 to help make it "Like it never even happened."


*Statistics and tips provided by National Fire Prevention Association.


Dickson 24 Hour Emergency Water Damage Service

12/21/2016 (Permalink)

Water Damage Dickson 24 Hour Emergency Water Damage Service SERVPRO of Cheatham, Robertson and Dickson Counties provides 24 hour fire and water damage restoration service in Dickson.


SERVPRO of Cheatham, Robertson and Dickson Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help.
Call Today - (615) 672-1905

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cheatham, Robertson and Dickson Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Cheatham, Robertson and Dickson Counties

SERVPRO of Cheatham, Robertson and Dickson Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Team - Click Here


  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • ASCS - Air Systems Cleaning Specialist
  • SRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • CCT - Carpet Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • IICRC Certified Firm
  • RRT - Carpet Repair & Reinstallation Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • CVI - Certified Ventilation Inspectors
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • ECTP - Employee Certification Training Program

Protect Your Springfield Home from Frozen Pipes

12/14/2016 (Permalink)

Water Damage Protect Your Springfield Home from Frozen Pipes Prevent pipes from freezing in your Springfield home this winter.

Avoid Frozen Pipes in Springfield

While the winters in Middle Tennessee may not be as bad as some other areas of the country, they're still nothing to ignore. Cold weather can have a huge impact on your home or business if you're not prepared. One of the most damaging and costly problems with frigid temperatures is the potential for frozen water pipes.

How and Why Pipes Freeze

As most of us know, when water freezes, it expands - anyone who has ever left a water bottle in their freezer overnight can tell you that. We often overlook or forget about the potential of the water in the pipes at our house freezing. However, in cases of extremely cold temperatures, that's exactly what can happen. As the water in your pipes expands as it freezes - and just like the frozen water bottle, it becomes bloated. These pipes will burst if they expand beyond their capacity, and water will begin to leak once it thaws.

Another thing to keep in mind is areas that are exposed to colder temperature are more susceptible to frozen or broken pipes. These areas include crawl spaces, attics, garages, and even the exterior walls of your home. 

How to Prevent Pipes from Freezing

While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. Below are some tips and tricks to help you prevent water pipes from freezing at your property. 

  • Allow water to drip from faucets when temperatures dip below freezing. Moving water is less likely to freeze.
  • If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes.
  • Use insulated covers or wrap towels around any outdoor faucets. Shut off the water to these faucets if you have the ability to do so. 
  • Close the exterior vents of your crawl space. This will keep the area and pipes inside it a little bit warmer.
  • Inspect the pipes in your crawl space and attic to ensure they are well insulated.

By utilizing these tips and taking the proper precautions now, you could save yourself a lot of money and headaches later. 

For more information about preventing frozen pipes at your home or business, please call SERVPRO of Cheatham, Robertson and Dickson Counties at (615) 672-1905.

Give the Gift of Fire Safety in Dickson

11/21/2016 (Permalink)

Fire Damage Give the Gift of Fire Safety in Dickson Give your family the gift of a fire safety plan this holiday season.

Fire Safety Plans in Dickson

The holidays are approaching and many families are finalizing plans for elaborate meals, get-togethers with friends, and decorating with festive lights. Amidst all this planning, homeowners may be overlooking the most important plan they can make—a fire safety plan.

Each year, statistics show the incidence of home cooking and candle fires peaks during the holiday season. This tends to focus homeowners on fire prevention precautions—and that’s a good thing, but to truly protect your family from the dangers of a home fire, at the holidays and throughout the year, you need to start with a fire safety plan. Developing a fire safety plan and practicing it regularly with your family is the most important step you can take to help prevent a house fire from turning into a devastating tragedy.

SERVPRO is a national leader and provider of fire and water cleanup and restoration services, and our disaster response professionals know from experience how devastating a home fire can be. We also know that when fire causes a loss of life, there is no “remediation” possible. This is why SERVPRO has teamed up with the American Red Cross (ARC) by supporting the ARC Disaster Responder program, and in particular the Home Fire Preparedness Campaign. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

SERVPRO encourages all Dickson-area homeowners to follow these fire safety guidelines, developed by the ARC through their Home Fire Preparedness Campaign, to help minimize injury or loss of life due to a residential fire.

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Fire prevention and fire safety planning are two very different things. Fire prevention planning helps control or eliminate the causes of a fire. Fire safety planning helps prevent injury and loss of life when a fire does break out. To protect your family and your property, you need both.

For more fire prevention and fire safety tips and information about fire and water damage restoration services, please call us at (615) 672-1905.

SERVPRO Gives Back to Robertson County Fire Fighters

11/11/2016 (Permalink)

Community SERVPRO Gives Back to Robertson County Fire Fighters The SERVPRO Rehab Trailer helped our local fire fighters recover after their different rounds of training.

Supporting the Lt. Brad Hutcherson Memorial Fire School

We were very proud to be a part of the Lt. Brad Hutcherson Memorial Fire School Training Event in Robertson County. This year's training included several local fire fighters who received outstanding training from top-notch instructors. 

In support of this year's event, SERVPRO provided a few pieces of equipment and a "Rehab Trailer" where the fire fighters recovered after different rounds of training. We also helped provide some useful gear that was handed out as door prizes to individual trainees.

About the Fire School

The fire school provides outstanding training to fire service members to our local fire fighters at a minimal cost while honoring Lt. Brad Hutcherson and his contributions to the Fire Service in Robertson County.

The school has some of the best instructors in the industry and enhances our community's fire fighters' knowledge, skill, and ability. However, to provide this outstanding training, the fire school relies heavily on community support and donations.

This year we we're happy to give back to our "community heroes" who give so much to us. 

To learn more about the Lt. Brad Hutcherson Memorial Fire School, you can visit their website by clicking here

If you'd like to learn more about our community support and involvement, call us anytime at 615-672-1905

Does Your White House Home Have A Mold Problem?

10/27/2016 (Permalink)

Mold Remediation Does Your White House Home Have A Mold Problem? In White House, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 615-672-1905

Springfield Fire, Smoke and Soot Cleanup

10/10/2016 (Permalink)

Fire Damage Springfield Fire, Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Springfield Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Cheatham, Robertson and Dickson Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 615-672-1905

Faster To Any Size Water Damage in Dickson

8/27/2016 (Permalink)

Flooding and water damages are never convenient and don’t wait for regular business hours – thankfully neither do we. SERVPRO of Cheatham, Robertson & Dickson Counties provides emergency water damage mitigation and restoration services 24 hours a day, 7 days a week – including all holidays. We will respond immediately day or night.

Water is particularly invasive, and it will spread very quickly throughout your property. It will be absorbed into your floors, walls, furniture, etc. Therefore, water damages require immediate action, and quick response helps to minimize the damage and the cleaning and restoration costs. SERVPRO of Cheatham, Robertson & Dickson Counties will arrive quickly and start the water extraction process almost immediately.

Below is a Water Damage Timeline that shows how damage will progress if it’s not addressed quickly:

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery and anything else it touches.
  • Furniture finishes may start to bleed, causing permanent staining on carpets.
  • Photographs, books, magazines and other paper goods located on the floor will begin to swell.

1 - 24 Hours:

  • Drywall begins to swell and break down.
  • Furniture begins to swell and some may possibly crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor will begin to appear.

48 Hours to 1 Week:

  • Mold and mildew may begin to grow and spread.
  • Doors, windows and studs will begin to swell and warp.
  • Metal begins to rust and corrode.
  • Furniture may begin to warp and show signs of mold.
  • Paint begins to blister.
  • Hardwood flooring begins to swell and warp.
  • Serious biohazard contamination is possible at this time.

More Than 1 Week:

  • Restoration time and cost increase dramatically, and replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 - (615) 672-1905

Having Your Springfield Water Damage Handled by Certified Professional: Why It Matters

8/4/2016 (Permalink)

Water Damage Having Your Springfield Water Damage Handled by Certified Professional: Why It Matters IICRC Certified Firm Logo from http://www.iicrc.org/

Doctors have the American Medical Association, attorneys have the American Bar Association, and water damage restoration professionals have the Institute of Inspection, Cleaning, and Restoration Certification (or IICRC).

When you have a water damage in your Springfield home or business, your emotions can range from frustrated to absolutely frantic. You may be thinking to hire the first person you can find with a 'shop vac' to take care of the damage - however, it's important to have an IICRC Certified Firm like SERVPRO of Cheatham, Robertson and Dickson Counties take care of the damage. Each one of our technicians is a certified water damage restoration technician (WRT), and each one of our production managers is certified in applied structural drying as well (ASD). 

Why It Matters

Because SERVPRO of Cheatham, Robertson and Dickson Counties is an IICRC certified firm - we handle all water damages in accordance with the ANSI/IICRC S500 Water Damage Restoration Standard. This ensures that you will receive outstanding, technically correct service, every time.

The explanation below from the IICRC's website describes the benefits of using an IICRC Certified Firm. 

"More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to pre-loss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return."

If your property suffers a water damage, be sure to call the Certified Professionals at SERVPRO of Cheatham, Robertson and Dickson Counties at (615) 672-1905.

Information above provided by http://www.iicrc.org/

Fire Damage from Grilling? Keep Cookouts Safe in Dickson

7/22/2016 (Permalink)

There's nothing like firing up the grill at your Dickson home during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren't considered. SERVPRO of Cheatham, Robertson & Dickson Counties wants you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.

Tips and information provided by the National Fire Association.

10 Unexpected Places Where Water Damage & Mold Creeps Into Your Springfield, TN Home

7/1/2016 (Permalink)

Mold Remediation 10 Unexpected Places Where Water Damage & Mold Creeps Into Your Springfield, TN Home Mold can cause significant damage, but it can be prevented with proper precautions.

If a fixture or appliance in your home uses water, chances are it will leak at some point. These are 10 places many Springfield homeowners overlook when checking for water damage or mold:

1. Dishwasher 

There are two connections under each dishwasher that have the potential for mold and mildew to get started–the water supply and the discharge connection. The water supply needs to be lubricated with the right sealant and properly tightened periodically. The discharge connection involves a rubber hose and clamp, and installing the hose before the dishwasher is installed ensures it is done properly. Hoses wear out over time. If you’re buying an older house, it doesn’t hurt to check the dishwasher connections — especially if there’s an odd smell when you open the door. 

2. Icemaker Connections 

Refrigerators often get moved, either for cleaning or other projects. This can weaken or break the water line connection to the icemaker, causing leaks behind the refrigerator. 

3. Washing Machine Connections 

When installing a washing machine, always install a new hose, using the rubber washers the manufacturer recommends. Also, use Teflon tape and make sure to tighten the connection with vice grips so there are no drips or leaks. 

4. Hot Water Heater 

Many states have laws regarding the installation of hot water heaters, and most of them involve overflow pans that are piped to drain outside the house. The pan must be tilted at least ¼ inch to ensure the water does drain. Newer heaters with quick connect connectors should be properly lubricated and tightened so the shut-off valve doesn’t leak. 

5. Plastic P-Traps 

Under every sink in your home is a ?P-Trap,? almost always made of PVC pipe, which expands, and contracts. This process eventually loosens the connection and can cause leaks. Use Teflon tape to seal every P-Trap and check them periodically, tightening them by hand to ensure their connections don’t loosen and leak. Be careful, over tightening PVC can cause it to crack. 

6. Toilet Connections 

The base of the toilet is where most mold grows. Toilets should be installed with a horned wax ring, and then the base of the toilet grouted in with tile grout. The grout serves as a filler between the bowl and the floor to keep the bowl from rocking – which can compromise the wax ring. Also, make sure the toilet supply line is well-connected. 

7. Shower Doors 

To insure proper installation, we recommend shower doors be installed by a licensed plumber. Mold growing at the base of the tub may be from leaking or improperly installed shower doors. Shower doors need caulking on all three rails — the two side rails as well as the bottom rail. 

8. Tub 

The best way to prevent a leak from a tub is to make sure it is installed properly. If installed improperly, water and moisture can drip down under the tub causing water damage and mold issues. 

9. Exterior Water Connections 

If you’ve used a hose, you know how a poor connection or missing rubber washer can cause water to spray onto the house. This uncontrolled spray allows water to enter the space between the siding or into the wall leading to water damage and mold growth. 

10. Outdoor Water Sprinklers 

Make sure your sprinklers are well away from the house when turned on. The siding on your house is engineered to shed falling water (rain), not sprinklers shooting water up. 

If you take the proper precautions and monitor your home regularly, you should be able to avoid mold or at least catch it very early at its onset. 

Information from Homes.com article ’10 Unexpected Places Where Mold Creeps Into Your Home’

"Mold Removal" vs. Remediation in Dickson, TN - What's the Difference?

6/20/2016 (Permalink)

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business in Dickson is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO Franchise Professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. To learn more about our mold remediation process.

  1. Emergency Contact - (615) 672-1905
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Water Damage in Springfield? We're Faster to Any Disaster

6/6/2016 (Permalink)

There's no such thing as a small water damage in Springfield - especially when the water you don't see contains bacteria or can cause mold, rot and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property. 

At SERVPRO of Cheatham, Robertson & Dickson Counties, we know how disruptive water damage can be for your home or business. We are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your home or business will be quickly and thoroughly dried to industry standards. With rapid response time and a full line of water cleanup and restoration services, SERVPRO of Cheatham, Robertson & Dickson Counties can help you regain control quickly, ensuring your facility and its contents are properly dried deodorized and protected. 

Before you risk further damaging the value of your Springfield home or facility by attempting to clean up the mess yourself, call SERVPRO of Cheatham, Robertson and Dickson Counties.

Prevent Water Damage in your Ashland City Home This Spring by Watching for Sump Pump Failures

5/19/2016 (Permalink)

Sump pumps are headache savers when it comes to saving our Ashland City basements from flooding whenever a downpour occurs. The sump pump sits in the lowest part of our basement or crawlspace and is automatically activated when it detects that there is water starting to fill up the hole it is sitting in. As the pump runs, it sends the water out of the discharge line and away from the home making sure that the home does not flood. Like any other mechanical device, sump pumps still have the possibility of failing.

Causes of sump pump failure

  • Power failure – The most common cause for failure of a sump pump is a power outage. As we know, most power outages happen when we need the sump pump most, during a storm. Purchasing a backup generator to keep your sump pump moving during a storm can save your home from a flooded basement.
  • Improper installation – The installation of a sump pump is crucial to it working properly. One mistake or misstep in following the manufacturer instructions can lead to water to be displaced. Make sure to follow the manufacturer’s manual or consult a professional to make sure the sump pump is installed correctly.
  • Frozen or clogged discharge line – The discharge line is where the water exits the home. It is important to make sure that the line is protected from freezing and does not have debris such as dirt, rocks and sticks. A grated discharge line will give water a separate way to flow in case of a blockage.
  • Lack of maintenance – Manufacturers recommend testing and running the pump every 2-3 months.
  • Switch problems – The purpose of the sump pump is to automatically turn on when a sensor notices that there is water build up. If the pump gets shifted and moves position inside of the basin, it can cause switch to be inaccurate and not know where the correct water level is, making the pump not switch on at the correct time.
  • Manufacturer defect – Although it is rare to get a bad machine right out of the store, it still is possible. It is important to test the pump after installation to ensure that it is running properly so that you aren’t finding the defect when it is already too late.

  Source - http://renewservices.com/7-causes-of-sump-pump-failure-what-to-do/

Ensure Good Indoor Air Quality in Your Dickson Home or Business

5/6/2016 (Permalink)

Building Services Ensure Good Indoor Air Quality in Your Dickson Home or Business Source: ASHRAE Standard 62.2, Ventilation and Acceptable Indoor Air Quality in Low-Rise Residential Buildings, and 2001 ASHRAE Handbook, Fundamentals

Below are 10 tips from the Society of Heating, Refrigeration & Air-Conditioning Engineers to insure good indoor air quality in your Dickson home or business.

  1. Vent bathrooms, kitchens, toilets and laundry rooms directly outdoors. Use energy efficient and quiet fans.
  2. Avoid locating furnaces, air conditioners and ductwork in garages or other spaces where they can inadvertently draw contaminants into the house.
  3. Properly vent fireplaces, wood stoves and other hearth products; use tight doors and outdoor air intakes when possible.
  4. Vent clothes dryers and central vacuum cleaners directly outdoors.
  5. Store toxic or volatile compounds such as paints, solvents, cleaners and pesticides out of the occupiable space.
  6. Minimize or avoid unvented combustion sources such as candles, cigarettes, indoor barbecues, decorative combustion appliances or vent-free heaters.
  7. Provide operable windows to accommodate unusual sources or high-polluting events, such as the use of home cleaning products, hobby activities, etc.
  8. Use sealed-combustion, power-vented or condensing water heaters and furnaces. When natural-draft applications must be used they should be tested for proper venting and should be located outside the occupiable space when possible.
  9. Put a good particle filter or air cleaner in your air handling system to keep dirt out of the air and off of your ductwork and heating and cooling components.
  10. Distribute a minimum level of outdoor air throughout the home, using whole-house mechanical ventilation.

For other information or to schedule a HVAC or ductwork cleaning call us today!

Great Turnout for Discover White House

4/25/2016 (Permalink)

Community Great Turnout for Discover White House Discover White House

We were proud support the White House Area Chamber of Commerce this weekend by participating in their annual "Discover White House" event. There was a great turnout this year as community members came in droves to interact with the town's businesses, enjoy the entertainment and eat the wonderful food from the line of food-trucks outside. There were also lots of items to bid on in the huge silent auction.

All-in-all it was a great event put on by the Chamber, and the hard work of Mandy Christenson (Chamber Director), President Mark Reid, President-Elect Joey Tate, and the entire Chamber Board of Directors definitely showed. Thanks to all for great event!

Don't Let Spring Storms Cause Water Damage and Flood Damage to Your Dickson Home

4/20/2016 (Permalink)

With storm season underway, there are unfortunate cases of flooding and power outages taking place in Springfield, White House, Greenbrier, Ashland City, Pleasant View and Dickson. The humidity and flooded areas create a perfect combination and environment for mold to grow, giving you more than just flood damage to take care of. The sooner the water damage is cleaned up, the less likely there is a chance for mold to produce, leaving you with less to cleanup in the end. According to Angieslist, there are important steps to take in order to prevent mold damage after a flood.

Flood damage cleanup

  1. Remove furniture and upholstery to clean or repair separately.
  2. Start by using a wet/dry vacuum to get rid of as much water as possible so the water is not sitting. 
  3. Use fans to circulate air and speed up the drying process. A dehumidifier can also be used to remove the excess moisture in the air to prevent mold growth.
  4. Once the water and moisture is cleared, start cleaning and treating the carpet and flooring throughout the flooded area. Steam clean any carpeted area to properly sanitize and check the padding under the carpet to ensure that it does not need replaced. Carpet padding usually needs replaced when a flood occurs.
  5. Clean walls and baseboards with warm water and soap to remove any residue. Then apply bleach and water mixture to sanitize the surface. 

Water damage produced from a flood can be dangerous and cause illness due to the bacteria sitting in the water. It’s important to act quickly when it comes to flood and water damage to prevent illness and worse damage to occur.

Source - http://www.angieslist.com/articles/6-steps-prevent-carpet-mold-after-water-damage.htm

Duct Cleaning: Are Your Ducts in Order in your Springfield Facility or Home?

4/8/2016 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your Springfield facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Cheatham, Robertson & Dickson Counties service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. Our professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, our professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of Cheatham, Robertson & Dickson Counties uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.
  • For more information on duct cleaning, or to schedule an appointment, contact us by calling 615-672-1905.

    Spring Cleaning: Spruce Up Your Greenbrier Space

    3/25/2016 (Permalink)

    Birds are chirping and the temperatures have warmed up - spring is finally here in Greenbrier! Spring cleaning is a tradition allowing us to freshen our environment and get a head start on the hectic seasons of spring and summer. While many people deep clean their homes, this is also a great time to clean and organize your business.

    SERVPRO of Cheatham, Robertson & Dickson Counties can help get your facility in tip top shape. In addition to air duct and HVAC cleaning, we are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications. Other services include: upholstery and drapery cleaning, hard floor cleaning and care, and odor deodorization.

    A clean environment is a healthy environment! Improve your living and work spaces this spring. If you need a little help, don't worry, SERVPRO of Cheatham, Robertson & Dickson Counties has the tools to make your home or business sparkle in no time!

    Spring Cleaning Your Workspace

    • Divide Your Workspace Into Zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.
    • Keep Only What You Need At Arm's Length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them. 
    • Sort Your Catch-All Drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.
    • Eliminate Digital Clutter: Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files - with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.
    • Create A Daily Paper System: Consider creating hanging files or baskets labeled "To Read," "To Do," and "To File." Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.
    • Disinfect Regularly: Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard and monitor once a week with disinfecting wipes.

    Tips provided by Forbes, The Dangers of a Messy Desk.

    Understanding Water Damage Types in White House

    3/4/2016 (Permalink)

    When your White House home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. 

    Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive:

    Damage from Clean Water

    • Shut off the water source if possible or contact a qualified professional to do so.
    • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.
    • Remove as much excess water as possible by mopping or blotting. Wipe excess water from wood furniture after removing lamps and table top items.
    • Remove and prop up wet upholstery cushions to allow more even drying.
    • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
    • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
    • Do not use your household vacuum cleaner to remove water as there is a potential for electrical shock or causing damage to the vacuum cleaner.
    • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

    Damage from Contaminated Water

    • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
    • Do not walk through contaminated areas, as you could spread damage to uncontaminated areas.
    • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
    • Do not use household fans to dry the structure; air flow could spread contaminants.
    • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

    When you have a water damage, don't leave your property to chance. Call SERVPRO of Cheatham, Robertson & Dickson Counties.

    Smoke Alarms Prevent Fire Damage in Ashland City and Save Lives

    2/22/2016 (Permalink)

    Smoke alarms play a vital role saving lives in Ashland City, and when properly installed, can reduce the risk of fire injury in half.

    The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met. 

    Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

    Here are some tips for smoke detector installation and maintenance:

    • Install smoke alarms on every level of the home, including the basement.
    • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
    • Test smoke alarms at least once a month using the test button.
    • Replace batteries in all smoke alarms at least once a year. If an alarm "chirps," the battery is low and should be replaced right away.
    • Replace all smoke alarms when they are 10 years old.

    Just the Facts: Smoke Alarms

    • Three our of five fire deaths occur in homes with no smoke alarms or when the alarms are not working.
    • Smoke alarm failures usually result from missing, disconnected, or dead batteries.
    • More than one-third (37 percent) of home fire deaths result from fires in which no smoke alarms are present.
    • The risk of dying in a home fire is cut in half in homes with working smoke alarms.

    *Statistics & Tips provided by National Fire Prevention Association

    Have Your Springfield Business Ready in 2016: SERVPRO's Emergency Ready Profile

    2/11/2016 (Permalink)

    The New Year signifies a fresh start. With each New Year, many people resolve to better themselves or some part of their life. This year, make a resolution to have your Springfield business READY. No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens."

    In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your Springfield facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO of Cheatham, Robertson & Dickson Counties as your disaster mitigation and restoration provider. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO Ready App, this information is stored electronically and can be accessed using your mobile device, making help just a few clicks away.

    Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes. Call SERVPRO of Cheatham, Robertson & Dickson Counties to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2016

    Advantages of the SERVPRO Emergency READY Profile

    • A no-cost assessment of your facility
    • A concise profile document containing only the critical information needed in the eveny of an emergency
    • A guide to help you get back into your building following a disaster
    • Establishes SERVPRO of Cheatham, Robertson & Dickson Counties as your disaster mitigation and restoration provider
    • Identification of the line of command for authorizing work to begin
    • Provides facility details such as shut-off valve locations, priority areas and priority contact information

    Protect Your Home in Dickson from Frozen Pipes this Winter

    1/8/2016 (Permalink)

    Water Damage Protect Your Home in Dickson from Frozen Pipes this Winter Image Source: engineeredconstruction.com

    In Dickson County, the winter always seems to creep up on us. The weather outside turns from cool and moderate, to absolutely freezing seemingly overnight. To combat these frigid temperatures, we protect ourselves by budling up in layers of clothing, turning on the heat in our homes and spending more time inside. However we often don't think about the protection of our home during the winter months. The frigid temperatures that can chill us to the bone can also do a number on indoor plumbing. Below we've listed some tips to protect your home in Dickson and avoid frozen pipes this winter.

    1. Insulate your pipes

    The pipes located in your crawlspace, basement, attic and exterior walls are particularly vulnerable to freezing temperatures. Protect these pipes by properly insulating them using snap-on foam insulation or even towels.

    2. Drip faucets

    During cold days and nights, it helps to let your faucets drip both hot and cold water to avoid pressure build-up and keep the water moving to prevent freezing.

    3. Open kitchen & bathroom cabinets containing plumbing

    As a general rule, when you drip your faucets open the cabinet doors beneath them as well. This allows the heat from your home to better circulate around the pipes in these areas.

    5. Close vents to crawlspace

    If you have a crawlspace, be sure to close the vents to ensure this area is as warm as possible

    5. Check foundation

    Having cracks in your foundation walls can all cold weather in and make it more likely for pipes to freeze. Fill the cracks with caulking or expanding foam.

    Know How to Properly Use a Fire Extinguisher to Protect Your Springfield Home or Business from Fire Damage

    12/3/2015 (Permalink)

    Fire Damage Know How to Properly Use a Fire Extinguisher to Protect Your Springfield Home or Business from Fire Damage Photo courtesy of www.osha.gov.

    Everyone knows what a fire extinguisher looks like, but when it comes to operating one, do you know how to use it in case of an emergency? In the moment a fire occurs, our ability to stay calm and think rationally isn’t always there. It’s very important to know how to use a fire extinguisher ahead of time so that we know what to in that situation. There most likely won’t be time to read the label once you realize the fire has started. According to the U.S. Fire Administration, the best way to remember how to use a fire extinguisher is by remembering the word PASS.

    How to Use a Fire Extinguisher:

    Pull the pin. Hold the fire extinguisher with the nozzle pointing away from you and release the locking mechanism.

    Aim low. Point the fire extinguisher at the base of the fire.

    Squeeze the lever slowly and evenly.

    Sweep the nozzle from side to side.

    Fire Extinguisher Maintenance:

    According to fire-exinguisher101.com, fire extinguishers should be inspected once a month. When doing this, make sure that the extinguisher is always in a convenient location to grab and is not blocked by anything, in case of an emergency. Check the pressure of the extinguisher at its gauge to make sure that the pressure is within the recommended level. Make sure the nozzle and other parts of the extinguisher have not been tampered with and that the pin is intact. Check for dents, leaks, rust and other signs of abuse/wear. Always make sure to recharge extinguishers after each use regardless of how much they were used.

    Preparing and Preventing a Home Fire in your Cheatham, Robertson or Dickson County Home

    10/28/2015 (Permalink)

    Steps you can take now:

    • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
    • Never smoke in bed
    • Talk to your children regularly about the dangers of fire, matches and lighters and keep them out of reach.
    • Turn portable heaters off when you leave the room or go to sleep.

    Smoke Alarms:

    • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
    • Teach your children what smoke alarms sound like and what to do when they hear one.
    • Test smoke alarms once a month, if they’re not working, change the batteries.
    • Smoke alarms should be replaced every 10 years. Never disable smoke or carbon monoxide alarms.
    • Carbon monoxide alarms are not substitutes for smoke alarms. Know the difference between the sound of smoke alarms and carbon monoxide alarms.

    Cooking Safely:

    • Stay in the kitchen when frying, grilling or broiling food. If you leave the kitchen, turn off the stove.
    • Stay in the home while simmering, baking, roasting or boiling food. Check it regularly and use a timer to remind you that food is cooking.
    • Keep anything that can catch fire – like pot holders, towels, plastic and clothing – away from the stove.
    • Keep pets off cooking surfaces and countertops to prevent them from knocking things onto the burner.

    Cheatham, Robertson & Dickson County Fire Damage - Why You Should Leave Smoke Damage Removal to a Professional

    9/25/2015 (Permalink)

    Fire damage is just the beginning when your house or office catches fire. Smoke and water also do a lot of damage, and this needs to be mitigated as soon as possible in order for the building to be returned to its pre-fire condition.

    Why Is Smoke Damage Serious?

    Smoke leaves behind powerful odors because of the material burned. Carpets, upholstery, wood and plastics are all burned and create odors and ash that can corrode, etch and discolor as well as cling to the remaining structure. Some of the fumes from the fire damage will seep into the walls and floors and may contaminate the indoor air much later if they are not removed. These cannot be removed with a household cleaner. It takes special equipment and the expertise of professionals to mitigate smoke damage, so the house is odor-free.

    The different types of damage include:

    •  Plastics that melt and change color
    •  Fiberglass that cracks
    •  Finishes on appliances that turn yellow
    •  Metals that tarnish or corrode
    •  Wood that may need refinishing

    The longer you wait to call a professional mitigation contractor, the worse the situation will be. After the fire is out, the smoke and ash remain. It’s also more cost-effective to get the repair started as soon as possible. Even if the fire damage in Springfield is contained in a small part of your house, smoke damage can permeate a greater area.

    How Is Smoke Damage Cleaned?

    Professionals use thermal fogging to remove smoke odor. This technique opens the pores in the walls and floors to neutralize the odor from the smoke that has entered deep into them. The also use dehumidifiers to thoroughly dry the water damage and ozone generators to neutralize the odor. Different chemicals are required to remove the smoke from different substances such as wood and plastic. The final step in smoke mitigation is to repaint the walls and ceilings.

    Professionals Know the Job

    The best fire damage professionals are properly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They take extensive coursework to get their certification. They will identify all the affected materials in your home and find the source of any odors. Smoke and heat will distribute ash through the home and it can remain in cracks and crevices. Experts know what can be salvaged and what needs to be discarded. They use specialized detergents that have been designed to treat specific types of odor.

    Professionals can also increase the possibility of saving property rather than needing to replace it, and they can clean out your vents and ducts. Some of the services offered are:

    •   Removal of smoke and odor
    •   Cleaning and sanitizing
    •   Professional deodorization
    •   Temporary protection of surfaces already cleaned
    •   Removing carpets and pads if required

    Fire damage is devastating, but it is not over when the fire is out. To get your home back to pre-damaged condition, professional fire and smoke mitigation is essential.

    SERVPRO of Cheatham, Robertson & Dickson Counties’ fully certified water removal staff can perform a complete damage assessment to your home of office, and then recommend and follow the industries standards to get your water removal restoration repaired properly available 24 hours a day.

    September is National Preparedness Month

    8/24/2015 (Permalink)

    September is National Preparedness Month, an annual awareness event sponsored by the Federal Emergency Management Agency (FEMA). This is a great time for business owners to review their emergency preparedness and business continuity plans. SERVPRO of Cheatham, Robertson and Dickson Counties points to startling statistics like this one to emphasize the importance of advance planning: according to FEMA, as many as 40 percent of businesses never reopen following a major flood disaster.*

    "Business owners in who think they are prepared for an emergency because exits are clearly marked and fire or flood drills are parts of the regular routine really need to take another look at their preparations," said Sue Steen, SERVPRO Industries, Inc. chief executive officer. "A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more -- information that can save emergency responders precious time and help contain damage and minimize injury."

    Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO® Emergency READY Program to help business owners in Springfield, White House, Ashland City, Pleasant View, Dickson and surrounding areas create an Emergency READY Profile® (ERP) for their facility, at no charge. The business owner works with SERVPRO® to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO's free smartphone app.

    "For a business to survive and thrive, it needs to get back to business as soon as possible after a disaster strikes," said Steen. "With an ERP in place, SERVPRO's Disaster Response teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery."

    SERVPRO® of Cheatham, Robertson and Dickson Counties specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it "Like it never even happened," for both commercial and residential customers. For more information on the SERVPRO® and the SERVPRO® Emergency READY Program, please visit https://ready.SERVPRO.com/home/mobileapp.

    Grilling & Fire Pit Safety Tips to Prevent Fire Damage This Summer at your Cheatham, Robertson or Dickson County Home

    7/27/2015 (Permalink)

    As the weather gets warmer, we transition from spending all of our time bundled up inside, to spending every minute we can outdoors in the sun. We’re excited to finally trade the stove for a grill and the fireplace for a fire pit in the backyard. As we drag the summer appliances out and set up the backyard to get ready for the summer, we have to keep the proper safety precautions in mind to avoid fire damage in Ashland City, White House, Pleasant View, Springfield, Greenbrier and Dickson. According to the National Fire Protection Association, every year grilling causes an average of 8,800 home fires.

    Grill safety tips:

  • There should be a 3-foot clearance surrounding the grill making sure that there are no kids or pets within this range
  • Position the grill far away from home siding, deck railings, and out from underneath overhangs or branches
  • Periodically remove grease buildup from the trays below the grill to prevent grease fires
  • Make sure to buy the proper starter fluid for charcoal grills and never add the fluid once the grill has already been ignited
  • If using a propane grill, check the propane cylinder hose for leaks each year to make sure that it is not leaking gas while cooking
  • Fire pit safety tips:

  • Before lighting the fire, make sure that the lid can fit over top of the material inside of the pit in case of an emergency
  • Keep a fire extinguisher or hose nearby
  • Do not use flammable fluid to start or relight the fire
  • Keep the fire pit well away from flammable materials and fluids
  • Do not burn trash, leaves, paper or cardboard that could spark or send hot particles through the air 
  • Source - http://www.nfpa.org/safety-information/for-consumers/outdoors/grilling 

    Be safe this Independence Day. Avoid firework related injuries & fire damage in Cheatham, Robertson & Dickson Counties.

    7/2/2015 (Permalink)

    Fireworks by the Numbers

    • Fireworks account for 2 out of 5 of all reported fires on Independence Day, more than any other cause.
    • Fireworks cause close to 20,000 reported fires each year - 1,200 of which are structure fires.
    • These fires result in civilian injuries and around $32 million in direct property damage.

    Follow these safety tips when using fireworks:

    • Never allow young children to play with or ignite fireworks.
    • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
    • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
    • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
    • Never try to re-light or pick up fireworks that have not ignited fully.
    • Never point or throw fireworks at another person.
    • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
    • Light fireworks one at a time, then move back quickly
    • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
    • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
    • Make sure fireworks are legal in your area before buying or using them.

    Sources: NFPA’s Fireworks Fact Sheet, Fire Analysis and Research Division, June 2014 & http://www.cpsc.gov/Safety-Education/Safety-Education-Centers/Fireworks/

    When water damage occurs in Cheatham, Robertson or Dickson County spring into action

    6/19/2015 (Permalink)

    Take Fast Action When Springfield Water Damage Occurs

    If your home is flooded, then you need to spring into action. It is important that water removal is accomplished in a timely manner to prevent damage to your home. There are other problems that water causes such as unhealthy indoor air quality. You can physically remove wet items and carry them outdoors to dry. A large fan will help with water removal in Ashland City, Springfield, Dickson White House and Greenbrier to dry items faster. High humidity levels can affect every member of your family in a negative manner. If you have family members with respiratory problems, then it is important that you get rid of excess water. 

    Consider hiring a company that specializes in water damage. They will bring professional equipment that will dry your home faster. This is important to prevent damage to your floors, walls and ceilings. Protect yourself and your family by wearing a respiratory mask while cleaning up after water damage. Throw away items that have been saturated with water such as mattresses, rugs and carpets. 

    Water damage can also occur due to damaged water or sewer lines. If the sewer has backed up into your home, you must take steps to prevent bacteria from entering your home. Consult a professional water damage company for best results. Consult with your insurance agent to find out what items are covered. Some homeowner's policies do not cover damage due to flooding or other disasters. Prepare ahead of a disaster by storing items such as canned foods and important papers inside plastic containers and bags. Important information such as insurance policies should also be protected. 

    If your area weather station is reporting possible flooding in your area, then you should unplug all appliances. Turn the electricity off before you vacate the premises. It is important to prepare ahead for natural disasters that can catch you off-guard. Make sure all family members know what to do in case of an emergency. Never use your household vacuum to remove excess water. A professional water damage company has equipment to remove water safely and efficiently. Contact a professional before an emergency situation unfolds in front of you and your family.

    SERVPRO of Cheatham, Robertson & Dickson Counties’ Professionals provide fire and water damage restoration services. SERVPRO of Cheatham, Robertson & Dickson Counties proudly serves Springfield, Dickson, White House, Ashland City, Greenbrier, Pleasant View and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your home or structure caused by:

  • Dickson Water Damage
  • Springfield Fire Damage
  • Ashland City Flood Damage
  • White House Mold Damage
  • Are You Missing These Hidden Sources of Springfield Fire?

    6/5/2015 (Permalink)

    Are You Missing These Hidden Sources of Fire?

    Most people are aware of the Springfield fire risks posed by candles, smoking, and malfunctioning appliances, but there are also a number of everyday household hazards that may surprise you. Below are some of the most commonly overlooked sources of house fires.


    Microwaves - especially out-of-date models - are one of the most common sources of house fires. Accidentally microwaving a piece of silverware or aluminum foil can cause arcing, and dry foods can easily ignite if cooked for too long. To make matters worse, the fan can also provide oxygen to feed the flames, which is why you should never leave a microwave unattended when in use. 


    While battery-related fires are rare, they do happen. 9-volt batteries are especially hazardous, since the positive and negative posts are so close together. If a piece of conductive metal comes between those posts, it could cause a short, igniting any nearby combustible materials. The best option is to store unused batteries in their original packaging, or to cover the ends with a bit of electrical tape. Never store batteries in a drawer with loose metal or flammable objects. 

    Light Bulbs

    All outlets are rated for a certain wattage, and use light bulbs that exceed those standards is a fire waiting to happen. If the outlet is unmarked, the safest course of action is to choose light bulbs that are 60 watts or below. If your home includes track or recessed lighting, consider using cooler LED bulbs instead of CFLs in order to avoid overheating. 

    Dryer Lint

    Every year, more than 15,000 fires are caused by dryer lint. Lint traps do not catch the majority of lint, which means that most of it ends up in the dryer vents, blocking air flow and exhaust gasses and eventually becoming a serious fire hazard. Clean the lint trap between each load of laundry, and take the time to clear lint away from the vent and the back of the dryer at least once a month. 


    Laptops heat up during regular use, and covering up their cooling vents can result in overheating and even a Springfield fire. Avoid leaving your laptop on the bed, couch, or any other surface that might block air flow. 

    Reading Materials

    Newspapers, magazines, books, and paperwork can easily ignite if stored too close to a heat source. Always store reading materials on a shelf or in another cool, dry place, and consider tossing out anything that you won't use again so that it doesn't become a hazard in the future. 

    Heating Pads

    Heating pads and electrical blankets that are old, damaged, or improperly used can pose a significant risk to your home and your safety. Replace any pads that have missing covers, tears, cracks, or exposed wires. Avoid bunching pads up during use, and never fall asleep with a heating pad turned on - many older models do not have an auto-off setting, which can lead to serious burns, short-outs, and even Springfield fires


    Barbecue charcoal is highly flammable, even when it's damp. The best way to store charcoal is to keep it inside a metal container with an air-tight lid, so that if a fire does start, it won't be able to spread. Keep charcoal in an area that isn't exposed to sunlight or moisture, such as a shed or outdoor storage unit. 


    Assorted clutter is a surprisingly common source of household fires. Combustible materials that are stored near light fixtures or electrical outlets can easily ignite; clutter in the bedroom is especially dangerous since it gives you less time to react to a potential fire. Avoid stacking clothing or paperwork in a closet with light bulbs, and vacuum regularly so that flammable dust doesn't accumulate around sockets and light fixtures. 

    Old Appliances

    Old and outdated appliances are a major Springfield fire hazard, even if appear to be functioning properly. Many older appliances do not have the built-in safety features that come with modern models, and pieces may wear out or break down over time with regular use. Check old appliances regularly for worn insulation, exposed wiring, or malfunctioning components.

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

    1. Emergency Contact
    2. Inspection and Fire Damage Assessment
    3. Immediate Board-Up and Roof Tarp Service (if needed)
    4. Water Removal and Drying (if water damage is present)
    5. Removal of Smoke and Soot from All Surfaces
    6. Cleaning and Repair
    7. Restoration

    Dealing with Water Damage in Cheatham, Robertson or Dickson Counties

    5/29/2015 (Permalink)

    Dealing with Water Damage

    Water damage is traumatic, often to homeowners as much as their house. The first time you see the water damage  is a shock; you may not know where to start in repairing it. However, there are steps you can take in the immediate time after a flood, burst pipe, or other damage that will make it easier to repair your home and move on with your life. 

    1. Stop the influx of water. You cannot repair water damage while water is still entering your home. If there is a pipe leak or other repair issue, turn off the water supply and have the problem repaired. If the damage is from a storm or flood, use sand bags or other ways of reducing the water. In some cases, people have to wait out the deluge when water damage is caused by a natural disaster. 

    2. Call your insurance company. It is important to know from the beginning what types of water damage your insurance company covers, as well as whether they will cover water removal and other services. Even if this is not an incident covered by your homeowner’s insurance policy, your insurance agent can still offer you advice. 

    3. Dry out your home. Standing water and wet upholstery can breed dangerous microbes in just 24 hours, so fast water removal is crucial to your future health. Mop or use a wet vac, bag up clothing and textiles, and throw away things like mattresses that hold moisture and cannot easily be cleaned. Open all windows and turn on fans. This will limit the growth of mold and bacteria while also limiting your exposure to whatever microbes are already present. 

    4. Call in the experts. Call professional mold inspectors who can look for remaining water in areas where it hides and immediately dry it out.

    Water damage can be successfully dealt with if you immediately remove water where you can see it and have an expert deal with it where you can’t. Soon you will be once again enjoying a safe and dry home.

    Water Damage Restoration

    Basement flooding or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are: 

    Put a Freeze on Winter Fires

    2/20/2015 (Permalink)

    According to FEMA, home fires occur more in winter than in any other season. 

    In fact:

    • Half of all home heating fires occur in the months of December, January & February.
    • Heating equipment is involved in 1 in every 6 reported home fires & 1 in every 5 home fire deaths.

    Here are some tips to avoid damage to your property this winter:

    1. Keep anything that can burn at least 3 feet away from any heat source like fireplaces, wood stoves, radiators or space heaters.
    2. Keep portable generators outside, away from windows and as far away as possible from your house. 
    3. Install and test carbon monoxide alarms at least once a month.
    4. Have a qualified professional clean and inspect your chimney and vents every year.
    5. Store cooled ashes in a tightly covered metal container, and keep it outside at least 10 feet from your home and any nearby buildings.
    6. Plug only 1 heat-producing appliance (such as a space heater) into an electrical outlet at a time.

    For more information on how to prevent winter fires, you can visit www.usfa.fema.gov/winter/

    Preparing Your Home for Freezing Temperatures

    2/17/2015 (Permalink)

    Water Damage Preparing Your Home for Freezing Temperatures How Ice Dams Form: http://learningcenter.statefarm.com

    The past couple of years have brought on bitter cold winters and unexpected climate changes. This winter is holding true to form as we battle the current ice storm. These frigid temperatures can result in frozen/burst pipes & ice dams.

    Bursting pipes alone can result in more than $5,000 in water damage, including the amount of damage that can be done from a flooded basement or flood damage in other parts of your home. 

    Another important and dangerous winter issue is ice dams that collect on the roof. Ice dams are created from snow melting from a warm part of the roof back down to a cold spot where the water refreezes and forms a dam. The ice dams continue to build up over cold days leaving a pocket for water to sit and leak through the roof.

    Here are some preparation tips to protect your home this winter: 

    Make sure to insulate pipes. Pipe insulation can cost as little as $0.50 per liner foot according to the Institute for Business and Home Safety (IBHS).

    Clean out gutters. By making sure there are no blockages in your gutters you can avoid ice dams, which cause water to back up and flow into the house.

    Ensure there are no broken seals around windows and doors. 

    Check the roof for leaks or cracks in seals. These cracks usually form around vent and chimneystacks. Snow, which is mostly likely to collect on the downwind side of the roof, can cause damage to shingles. 

    SERVPRO® Celebrates 6th Consecutive Year on Entrepreneur's Top 10 Franchise List

    1/26/2015 (Permalink)

     Below is a recent press release regarding SERVPRO's ranking in Entreprenuer Magazine's Franchise 500 rankings:

    Cleanup and restoration franchisor stands strong in the #7 position in the 2015 Franchise 500 rankings

     SERVPRO®, a cleanup and restoration franchise company, maintains its hold on the No. 7 spot overall – out of a group of 927 franchises that qualified for inclusion in the list—in the recently announced 2015 Franchise 500 rankings* from Entrepreneur magazine. This recognition marks the sixth consecutive year Entrepreneur has included the company in its Top 10 list and the 12th consecutive year SERVPRO has earned the top spot on the magazine’s list in its own industry—Restoration Services.

     Entrepreneur magazine’s Franchise 500 selection process** uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.”

     “It’s very satisfying to represent the ongoing brand leadership of SERVPRO® for disaster cleanup and restoration services in the Cheatham, Robertson and Dickson Counties area,” said Cody Sullins, owner of “SERVPRO® of Cheatham, Robertson and Dickson Counties. “As a SERVPRO franchisee, we have the tools and knowledge—and the responsibility—to provide the best possible service to every customer.”

     According to Sullins, SERVPRO continues to innovate with systems, processes and training designed to deliver faster, more consistent results to their customers. In the past year, SERVPRO customers benefited from the introduction of the following advanced features:

    • The company’s DryBook proprietary software, which provides franchisees with tools to capture and track the steps of a restoration project according to industry best practices and standards.
    • The Here to Help® Connection, which provides homeowners with 24/7 access to real-time data, allowing them to track progress toward project completion.
    • The Drying Chamber, which uses vacuum freeze-drying technology to vaporize water in water-damaged documents—a technique recommended by the Library of Congress. The process can recover and restore even the most delicate items and preserve the integrity of a variety of media including irreplaceable files, medical files, books, x-rays, photographs and more.

    Homeowners Take Note! Holiday Fire Risk Increases After Christmas Day

    12/5/2014 (Permalink)

    The following is a recent press release, were SERVPRO Industries CEO, Sue Steen, encourages homeowners to take precautions throughout the holiday season:

    Restoration Specialists SERVPRO® Cautions Homeowners to Take Common Sense Precautions Throughout the Holiday Season

    Most homeowners are aware holiday decorations should be used with care. Each year, statistics tell the story of the fire danger resulting from frayed wires, proximity to heat sources, and lights left on unattended. But disaster recovery specialists SERVPRO wants homeowners to know that the danger of fire caused by holiday decorating, and by Christmas trees specifically, actually increases after the holiday. Citing research from the National Fire Protection Association (NFPA)*, the fire and water damage experts at SERVPRO say while four out of five Christmas tree fires happen in December and January, the 10 days with the highest average number of fires were all after Christmas Day.

    "For many families, preparing for the holiday season is a very busy time," said Sue Steen, SERVPRO Industries, Inc. chief executive officer. "Come December 26, it's tempting to relax and stop watering the Christmas tree, replacing bulbs in outdoor lights and tucking indoor garlands back into place. Dry greens, open sockets and decorations that slip dangerously close to light sockets or fireplaces can all increase the risk of fire in the days after the Christmas holiday."

    The American Christmas Tree Association** quotes Nielsen research that says Americans purchased 21.6 million live Christmas trees in 2011. That number is significant because, according to the NFPA, Christmas trees remain the number one culprit in holiday fires. Forty-three percent of Christmas tree fires happen in December, but January is close behind, claiming 39 percent -- numbers that demonstrate the danger of allowing Christmas trees to dry out during and after the holiday season. Tragically, Christmas tree fires are particularly deadly, claiming on average one life in every 40 fires compared to an average of one death per 142 total reported home fires.

    Steen encourages homeowners who choose to decorate with live Christmas trees to be diligent about watering their trees both before and after the holidays. "When a Christmas tree dries out, it takes only a single spark from the fireplace, a draft that blows a candle flame too near, or a carelessly held cigarette to turn your holiday celebration into a tragedy," says Steen. "Beyond the damage from the fire itself, a Christmas tree fire, like any fire, can result in extensive smoke and water damage throughout your home, and can even be deadly."

    As the holiday season moves into full swing, SERVPRO reminds homeowners to take common sense precautions based on a clear understanding of the potential danger to help prevent holiday traditions from turning into a holiday nightmare.

    SERVPRO Offers Free Disaster Prep Tips Following National Preparedness Month

    11/5/2014 (Permalink)

    If disaster does strike, leaving fire, water or mold damage in its wake, area SERVPRO emergency restoration specialists offer an assortment of services to help local residents quickly restore damaged property.

    This fall, in recognition of the annual National Preparedness Month (NPM), activities and events took place across the country to highlight the importance of emergency preparedness and to promote individual involvement in preparation for emergency response. Area franchises of the restoration company SERVPRO continue to offer free preparedness materials for NPM.

    The focus of this year’s campaign: “Be Disaster Aware – Take Action To Prepare” is to encourage Americans to work together to take concrete actions toward emergency preparedness. SERVPRO often sees the benefits of emergency preparedness.

    SERVPRO suggests residents throughout the country begin to prepare for a natural or man-made disaster by taking the following steps to lessen the impact on their families and their communities if disaster strikes.

    Prepare an Emergency Supply Kit – Families should plan for 3 days of supplies, including water (a gallon per person per day is recommended) and non-perishable foods. Basic tools (wrench, pliers, can opener, matches), fire extinguisher, flashlight and radio with extra batteries, a first aid kit, extra clothing and hygiene items, garbage bags and duct tape, copies of important documents (insurance policies, ID, bank accounts), cash and local maps should also be included.

    Establish a Family Emergency Plan – An out-of-town contact should be noted as a centralized, emergency communications facilitator in case a disaster strikes. That person’s number should be included in emergency contacts on each family members cell phone. If that person cannot be reached with a call, texting should be tried. 

    Stay Informed – Most communities have established emergency procedures and participate in activities planned to communicate those procedures. Checklists and other disaster preparedness tools are available from SERVPRO or at ready.gov.

    While it’s common for individuals to insure their homes, cars and possessions, and even to prepare living wills to protect their families in the event of some unthinkable accident, only 36 percent believed there was a high likelihood of a natural disaster ever happening in their community, according to a Citizen Corps National Survey. And yet disasters can and do happen every day. In fact, FEMA has recorded more declared disasters to date this year alone, up from last year.

    If disaster does strike, leaving fire, water or mold damage in its wake, area SERVPRO emergency restoration specialists offer an assortment of services to help local residents quickly restore damaged property.

    Property Restoration Can Be a Messy Business

    10/7/2014 (Permalink)

    Below is a recent press release regarding our efficiency and proprietary technology:

    Local disaster recovery specialist offers insight into the complexities of dealing with disaster.

    When disaster strikes, property owners need to make a lot of decisions quickly and under pressure. Effective disaster remediation involves a lot of moving parts: remediation specialists, insurance companies, local codes, state codes, documentation and more—and all of this has to happen in an atmosphere charged with emotion and stress. 

    Cody Sullins of SERVPRO® of Cheatham, Robertson & Dickson Counties says, “Efficiency is key when you are dealing with disaster remediation; it saves our customers money and it makes our work more effective. SERVPRO is an industry leader in work efficiency technology—continually innovating to help both our customers and our business control costs.” 

    SERVPRO’s proprietary DryBook™ tool is one example of the company’s focus on efficiency and cost control. Remediation projects must be managed to both industry and insurance company standards, and Sullins says tools like DryBook™ help SERVPRO Franchise technicians track and document progress on restoration, cleanup and repair services. “The DryBook™ tool helps us deliver on every detail of every water damage job, every time,” says Sullins. 

    To help avoid regulatory headaches and paperwork pitfalls, Sullins suggests property owners consider the following criteria when choosing a remediation company to deal with the aftermath of a disaster. 

    1. Industry standards: Does your remediation company deliver a product that meets the standards set by

    • The Institute of Inspection, Cleaning and Restoration Cleaning (IICRC)?

    • Most major insurance companies, including cycle times and deadline requirements?

    2. Recordkeeping: Does your remediation company have a system in place to ensure accurate, complete and convenient benchmarking of each step of the remediation process, including

    • Capturing and updating data, including job diary notes, electronically real-time on the jobsite, with simultaneous updates saved at the central office?

    • Using e-signatures to help eliminate lost paperwork and the need to scan documents?

    • Providing a complete record of the damage and remediation efforts in images, with descriptions, start-to-finish?

    3. Equipment selection: Does your contractor have the ability, on-the-spot, to

    • Identify the right equipment for the job, based on the damage description?

    • Validate the use of each piece of equipment, automatically, as part of the remediation records?

    SERVPRO Supports Resilient Communities

    10/2/2014 (Permalink)

    Community SERVPRO Supports Resilient Communities SERVPRO is a Proud National Sponsor of the American Red Cross Ready Rating Program

    To be a truly resilient community, its members need to understand that no matter how well prepared their own organization or household may be; we are all dependant in many ways on others.  For instance, your organization may rely on the transportation infrastructure to move your goods from place to place or for your clients to get to your facilities.  Or what about services that you may not be relying on directly, but your employees and clients do, such as reliable school hours and access to medical care? If the schools in your area were closed for several days, would all your employees be able to continue providing the daily work they do for your organization? Telecommuting to stay home and watch the children can be one answer, but it won’t work for everyone or every job.  Sometimes our vulnerabilities are beyond our direct control.   When a disaster strikes a community, everyone can be affected and we all have an interest in encouraging all the companies, governments, non-profits, schools, households and individuals that make up those communities to be just as prepared for disasters and other emergencies as our own organization.   We are all in this together.

    That is a goal SERVPRO® and its more than 1600 franchises were addressing when it became a national sponsor of the American Red Cross Ready Rating ProgramTM in 2013.  SERVPRO®, an industry leader in providing fire and water cleanup and restoration services and mold mitigation and remediation, responds to property damage emergencies ranging from small individual disasters to multi-million dollar, large-loss events. They have seen firsthand, the devastating results a disaster can have on an entire community, not just one organization or household. As a National Sponsor of the Ready rating Program, SERVPRO has joined with the Red Cross to help put the tools and resources that businesses, schools and organizations need to create and implement a comprehensive business continuity program that is simple, effective and flexible. With more than 10,000 Members that have joined the program already, it is making a difference. 

    “SERVPRO® professionals know a lot about disaster cleanup,” said Chad Lewis, Marketing Services Division Manager at SERVPRO Industries, Inc. “One of the most important things we know is that it’s better to take steps to prevent or minimize damage from an unexpected weather event or other disaster than it is to try to clean up after it. That’s why we emphasize the importance of readiness to our clients. Being ready can make the difference between moving back into your home or losing it—or staying in business or closing the doors forever. You can afford to take time now to gather the necessary information and create a recovery plan, but you can’t afford that time after a disaster. That’s a time for action, not planning.”

    The American Red Cross thanks SERVPRO for its continued support of the Ready Rating program to support resilient communities.

    What to Do Until Help Arrives

    9/29/2014 (Permalink)

    After learning more about the hazards of flooding, you may be curious about what to do in the event of an actual flood in your home or business. These emergency tips will help you take the proper action until we arrive on the scene. These tips can help reduce damage and increase the chances of a successful restoration.

    Water Damage from Clean Water:

    • Shut off the water source if possible or contact a qualified party to stop the water source.
    • Turn off circuit breakers for wet areas of the building, if access to power distribution panel is safe from electrical shock.
    • Remove as much excess water as possible by mopping or blotting.
    • Wipe excess water from wood furniture after removing lamps and tabletop items.
    • Remove and prop up wet upholstery cushions for even drying.
    • Place aluminum foil or wood blocks between furniture and wet carpeting.
    • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
    • Do not enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical hazards.
    • Don't use a household vacuum to remove water. This could cause electrical shock or damage to the vacuum.

    Water Damage from Contaminated Water (i.e. Sewage, Outside Water, ect.)

    • Avoid all contact with sewage and any items contaminated by sewage.
    • Wash your hands thoroughly after contact with contaminated items.
    • Do not walk through damaged or wet areas. This could increase the possibility of spreading contamination.
    • Do not use the HVAC system or fans to dry the structure, as this could spread contaminated air.
    • Do not use any products for personal hygiene or cleanliness if exposed to the contaminated area.

    National Preparedness Month: Disaster Preparedness Checklist

    9/29/2014 (Permalink)

    General National Preparedness Month: Disaster Preparedness Checklist September is National Preparedness Month

    Would you be prepared if a disaster strikes?

    Below is our Disaster Preparedness Checkist. Make sure to have these items ready, so that you are prepared in the event of a disaster. 

    • A gallon of water per person per day.
    • Supply of non-perishable packaged or canned food and a manual can opener.
    • Change of clothing, rain gear and sturdy shoes.
    • Blanket or sleeping bags.
    • First aid kit and prescription medications.
    • Battery-powered radio, flashlight and plenty of extra batteries.
    • Credit cards, cash and an extra set of car keys.
    • List of family physicians.
    • Special items for infants, elderly or disabled family members.

    Please visit the American Red Cross for more information


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