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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Flooding Can Happen Anywhere

6/21/2019 (Permalink)

According to the National Weather Service (NOAA), “Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding.” NOOA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO® of Cheatham, Robertson and Dickson Counties can help.

Is Your Cheatham, Robertson or Dickson County Business Prepared If Disaster Strikes?

5/24/2019 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research.

Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO® Emergency READY Profile® for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire can affect your business.

The SERVPRO® Emergency READY Profile® is a start of approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO® of Cheatham, Robertson and Dickson Counties to create your SERVPRO® Emergency READY Profile®, your business can receive the benefit of over 45 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® of Cheatham, Robertson and Dickson Counties is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call our office today at 615-672-1905 to schedule your free facility assessment.

Are you ready to sell more houses in Cheatham, Robertson and Dickson Counties?

5/10/2019 (Permalink)

It is a fact: A clean, fresh smelling home sells faster.

Unfortunately, not all home are maintained in the same way. Nearly all realtors are faced, at some point, with a difficult listing to show.

Veteran realtors encourage their clients to keep their home in top condition for very important reasons:

  • Increased market value
  • Reduced list to sale conversion times
  • Enhanced reputation for quality listings and quick sales

SERVPRO® of Cheatham, Robertson and Dickson Counties offer a variety of services to help revive your listings to top show condition:

  • Carpet, Upholstery, Drapery and Blind Cleaning
  • Ceiling, Wall and Hard Floor Cleaning
  • Deodorization
  • Duct and HVAC Cleaning
  • Mold Mitigation and Remediation

If you are currently working with clients in Cheatham, Robertson and Dickson Counties and are in need of services, call our office today at 615-672-1905.

Is Your Cheatham, Robertson or Dickson County Home Prepared With An Emergency Kit?

4/26/2019 (Permalink)

If disaster strikes will you be ready?

It is important to prepare before a disaster occurs; one way to do that is by building a basic emergency kit. The following items are recommended for your Cheatham, Robertson and Dickson County home emergency kit.

  • Water, one gallon per person per day
  • Food, 3-day supply of non-perishable food items
  • Manual can opener
  • Battery operated radio, preferably an NOAA Weather Radio with tone alert and extra batteries
  • Flashlight and extra batteries
  • First Aid Kit
  • Whistle to signal for help
  • Clothing, 3-day supply per person
  • Dust masks or bandannas
  • Plastic sheeting, garbage bags and duct tape

Don’t be ill prepared if disaster strikes at your Cheatham, Robertson or Dickson County home. Collect the above items and have your emergency kit ready in the instance that you need to use it. If you find yourself with damage from storms call SERVPRO® of Cheatham, Robertson and Dickson Counties we are here to help.

Remember these emergency Do’s and Don’ts if you ever have a water damage in your Cheatham, Robertson or Dickson County home.

4/12/2019 (Permalink)

Taking proper action and following these steps until SERVPRO® of Cheatham, Robertson and Dickson Counties can arrive will help to reduce damage and increase the chances of successful restoration.

Emergency Water Damage Tips:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water; this could cause electrical shock o damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceiling are sagging from retained water.

If you find yourself with water damage to your Cheatham, Robertson or Dickson County home we are here to help. Call SERVPRO® of Cheatham, Robertson and Dickson Counties today!

Understanding Storm Types In Cheatham, Robertson and Dickson Counties

3/29/2019 (Permalink)

There are several different types of storms that could effect Cheatham, Robertson and Dickson Counties. Storms have proved to result in injuries, deaths and damage to homes, properties and businesses. Below are different types of storms and what they consist of individually.

Thunder Storms -

Heavy rains and heavy winds can cause storm damage and can also result in water damage around Cheatham, Robertson and Dickson Counties. Most property damage from thunderstorms is from hail or wind, but lightning is also possible. Lightning is a major cause of storm and fire damage in the U.S. The NFPA states that between the years of 2007 and 2011, local fire departments responded to an estimated average of 22,600 fires per year that were started by lighting strikes. In addition to the possibility of fires, lightining strikes can be deadly. Data from the National Weather Service shows that between the years of 2008 and 2012, an average of 29 people per year died as a result of lighting strikes.

Hail Storms -

Hail storms often come with thunderstorms. Hail occurs when updrafts in thunderstorms carry raindrops upward into extremely cold areas of the atmosphere where the rain freezes into ice. Hail can cause extensive damage to structures, crops, livestock and vehicles.

Ice Storms -

If a winter storm causes more than a quarter inch of ice on exposed surfaces, the storm is considered an ice storm. Ice build up can pose severe impacts to the residents of Cheatham, Robertson and Dickson Counties. Ice can increase the weight of tree branches up to 30 times and can add 500 pounds of additional weight to power lines. If more than half and inch of ice forms on trees and power lines, widespread damage is expected leaving roads impassable as well as residents without power and damage to homes.

Tornadoes -

The winds from tornadoes wreak havock on whatever they touch. Tordandos are funnels of rapidly spinning air. Winds from tornadoes vary and can top out at 250 miles per hour. Large tornadoes are highly destructive and can clear areas as much as a mile wide and 50 miles long. Tornadoes derive from thunderstoms and are often accompanied by hail.

Blizzards -

A blizzard is a severe snow storm that produces winds in excess of 35 miles per hour and low visibility of less than a quarter mile that last for more than 3 hours. By itself, the heavy snow can cause roof collapse and trees to fall. The combination of wind, snow, and cold is very dangerous.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Office Staff

3/28/2019 (Permalink)

Here at SERVPRO® of Cheatham, Robertson and Dickson County we take pride in helping our customers through a trying time in their lives. From the moment that you call our office to report your damage and schedule services you will be greeted by one of our friendly office staff. Andrea, Becca and Wendy will walk you through the process and obtain information regarding your claim and damage so that we can assist you accordingly. Andrea or Becca will be assigned your file to ensure that all documentation and information is entered correctly and to standard for yourself and your insurance provider.

We want to make the claims process as seamless for our customers as possible. You will feel well taken care of from start to finish when you choose SERVPRO® of Cheatham, Robertson and Dickson County to help with your damage. Call our office today at 615-672-1905, to speak with one of our amazing office staff.

SERVPRO® of Cheatham, Robertson and Dickson Counties - The Beginning

3/28/2019 (Permalink)

Bob and Lori Pospisil began their SERVPRO® franchise journey in 1996 from the comfort of their own home. Bob worked for SERVPRO® Corporate and decided that he wanted to own his own franchise, which began with the purchase of SERVPRO® of Cheatham, Robertson and Dickson County. Through the years they have nurtured the business into what it is today. Since they began in their home, they have purchased another franchise, which was sold in March of 2017 when they purchased SERVPRO® of Sumner County, they have begun the process of selling the franchises to their daughter (Heather Sullins) and her husband (Cody Sullins) along with his twin brother (Cory Sullins), built another building at their current location to provide room for more growth, which they quickly out grew and are in the process of building a new location in the Sumner County area. Although there have been ever evolving changes within the company allowing growth and new opportunities for the Pospisil’s and Sullins, they hold tight to their commitment to continue to serve all of the communities and provide the best service in their areas.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Repairs

3/27/2019 (Permalink)

Did you know that when you have a damage in your Cheatham, Robertson or Dickson County home, mitigation and repairs are two separate estimates and divisions? Did you know that you have a choice in the contractor that you choose to hire? Did you know that not all mitigation companies and/or franchise locations have a repairs division? These are all great questions to ask when choosing your service provider.

Per insurance standards all mitigation and repairs are treated as separate portions of the claims process. Once the materials are dry from water or cleaned and prepped after a fire the repairs process can begin. Although all Sumner County homeowners have an option to choose the contractor of their choice for the repairs portion of the claim, we find that many residents and business owners like the ease of once company completing both services.

SERVPRO® of Cheatham, Robertson and Dickson County has a remarkable repairs division that can complete the repairs process for you. We hold a contractor’s license in the state of Tennessee and have awesome staff that are here to answer any questions that you may have throughout the process. Call our office today at 615-672-1905 for more information regarding our construction division.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Continuing Education

3/27/2019 (Permalink)

SERVPRO® of Cheatham, Robertson and Dickson County is proud to offer continuing education courses to insurance agents and adjusters at no charge to them. We offer at least 4 courses per year to help fulfil your accreditations. Our courses are held within our franchises territories at convenient central locations such as our White House office location, SERVPRO® Industry Headquarters and local libraries. All of our courses are scheduled through our corporate office and therefore are listed on their website with all of the course offerings available through SERVPRO® franchises. One of our co-owners, Cory Sullins is certified to teach the courses and will lead instruction for most of them; however, we have also partnered with other instructors through our corporate office to teach as well.

If you are interested in our course schedule for the year, please call our office at 615-672-1905 to reserve your spot within the class.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Financing Options

3/26/2019 (Permalink)

Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we understand that water, fire and storm damage to your home is upsetting and unexpected. We also understand that paying your deductible and sometimes cost that are uncovered by insurance can be overwhelming and difficult as well. Because of the financial difficulties we have seen with customers, SERVPRO® has a preferred vendor that can help relieve some of the burden and stress. GreenSky provides consumer financing options for customers with high deductibles, non-covered repairs and other unexpected cost.

GreenSky uses paperless technology to provide fast credit decisions anytime and anywhere by phone, website or mobile app in seconds. GreenSky offers competitive rates that are most times less than using a credit card.

If you find yourself in need of our services know that we are “Here to help” in all aspects of your damage. Call SERVPRO® of Cheatham, Robertson and Dickson Counties at 615-672-1905 to schedule an appointment.

SERVPRO® of Cheatham, Robertson and Dickson Counties - IICRC Certification

3/26/2019 (Permalink)

There are many restoration companies to choose from when looking for someone to mitigate your home from damages. Unfortunately, not all of those restoration companies hold a certification with the IICRC. When making such a big decision regarding your restoration company you always want to ensure that they are certified with the IICRC and follow industry standards. The Institute of Inspection, Cleaning and Restoration Certification is a certification and standard-setting organization for the inspection, cleaning and restoration industries.

Ensuring that you have chosen a company that has these certifications ensures that you are being provided the highest quality concepts, terminology and procedures recognized in the restoration industry.

Luckily SERVPRO® of Cheatham, Robertson and Dickson Counties is IICRC Certified and ready for whatever happens. If you are in need of restoration services call our office at 615-672-1905.

Understanding Water Types-Damage From Clean Water

3/15/2019 (Permalink)

When you home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper clean up.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for SERVPRO® of Cheatham, Robertson and Dickson Counties to arrive.

Damage from Clean Water

  • Shut off water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is sage from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electric shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceiling is sagging from retained water.

When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Cheatham, Robertson and Dickson Counties at 615-672-1905.

SERVPRO® of Cheatham, Robertson and Dickson Counties – The Risks of Standing Water

2/15/2019 (Permalink)

Staying Healthy Around Standing Water in Cheatham, Robertson and Dickson Counties

Staying Healthy Around Standing Water in Cheatham, Robertson and Dickson Counties

Any standing water in Cheatham, Robertson and Dickson Counties can be a powerful source of diseases. Even a small puddle can pose a risk. Floods are worse because there is so much more water.

Sewage, dead animals, and rotted plants can be in flood water. If the flood water is indoors, there might be rotted food.

Virus and bacteria can cause diarrhea or vomiting. There are many different problems that standing flood water can pose against your well being and most are all exceedingly unpleasant.  To reduce your chances of catching something, SERVPRO® of Cheatham, Robertson and Dickson Counties says:

  • Wash your hands after contact with the flood waters.
  • Wash dirty clothes and towels in hot water. Use bleach if possible.
  • Use bleach or other disinfectant on hard surfaces.
  • Remember that you can shake hands with an infected person and get infected. That means you need to wash your hands before you eat.
  • Do not allow children to play in the flood water.
  • Wash children’s hands before meals.
  • Disinfect toys before letting children play with them.

According to the CDC cuts and rashes can become infected, protect yourself and others in Cheatham, Robertson and Dickson Counties:

  • Avoid flood waters if you have an open rash or a cut.
  • Clean cuts or rashes. Cover them with a waterproof bandage.
  • Clean cuts with soap and clean water.
  • If a cut becomes red, swollen, or is oozing, get medical attention.

Are you in the process of listing your Cheatham, Robertson or Dickson County home?

2/8/2019 (Permalink)

Prior to listing a property, the following steps can be taken to reduce the potential for moisture buildup or mold growth.

Should a damaging event occur, timely response is the key to preventing further damage – act within the first 24 to 48 hours.

  • Correct any water leaks or standing water.
  • Remove standing water under cooling coils or air handling units.
  • Properly maintain humidifiers, if used.
  • Replace wet or visibly moldy insulation materials.
  • Steam cleaning and other methods involving moisture should not be used on any kind of duct work.
  • Install a ventilation system.

SERVPRO® of Cheatham, Robertson and Dickson Counties can inspect the areas that you feel need attention and provide service to remediate the areas as well to ensure that you are ready to list your home. Call our office today to schedule an inspection at 615-672-1905.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Fire Extinguisher Tip

2/1/2019 (Permalink)

Fire extinguishers effectively put out 80% of all fires.

SERVPRO® Cheatham, Robertson and Dickson Counties knows that the proper use of fire extinguishers can prevent fire damages and injuries from destroying lives.

Fire extinguishers effectively put out 80% of all fires. Homes and businesses alike should have fire extinguishers on hand and ready at all times. At this time, there is not a law stating that a propery owner must install fire extinguishers in their homes, businesses with 5 or more employees are required by the Occupational Safety and Heath Administration (OSHA) to maintain fire extinguishers in their facilities. Businesses are required to have one fire extinguisher every 3,000 square feet, and are required to train employees how and when to use fire extinguishers. Training must be provided to new employees, as well as maintained once yearly.

OSHA requires all fire extinguishers to be inspected visually each month, as well as an annuall maintenance check on each fire extinguisher. Fore extinguishers are to be placed where they cannot be moved or damaged and the carrying handle should be 3 ½ to 5 feet above the floor.

Questions to Ask Yourself About Using a Fire Extinguisher:

  • Have I pulled the fire alarm?
  • Is the fire extinguisher easy to reach?
  • Do I know how to use it? [Look up PASS here]
  • Is the fire contained in a small area?
  • Is the smoke non-toxic?
  • Can everyone get out?
  • Do I have an escape route?

If you can answer “yes” to all of the questions, it is reasonable to use the fire extinguisher.

SERVPRO® Cheatham, Robertson and Dickson Counties reminds you that fire moves and builds at a rapid pace. If you cannot contain it within 30 seconds, get everyone out of the area, and call 9-1-1 once you are outside.

Family Fire Escape Plans

1/18/2019 (Permalink)

SERVPRO® Cheatham, Robertson and Dickson Counties hopes you will never need your home or business to recover from fire or smoke damage.

Portable fire extinguishers may not be enough to save your home. Sometimes, the only option you have to keep yourself and loved ones safe is to escape. A small flame can turn into a large fire in a matter of minutes. Lives are more important than objects, so get yourselves and others out of danger.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Tips for Escape:

  • Make an escape plan ahead of time and make sure everyone knows the plan.
  • Make sure that all doors and windows open easily.
  • Plan at least two different ways of escaping every room.
  • When you leave, close the doors and windows to shut in the flames.
  • Do not stop to pick up valuables, objects can be replaced you can not.
  • Make sure your plan includes a place to meet that is a safe distance from the home.
  • Do not turn off smoke alarms when you cook, you may need the warning.
  • If you have to go through a smoke filled area to escape, cover your nose and mouth with something and crawl on the floor.
  • Practice the plan until your entire family or business feels comfortable.
  • Periodically go over the plan that is put in place to refresh everyones memory or make changes.

SERVPRO® of Cheatham, Robertson and Dickson Counties reminds you to call the fire department once you are safely outside of the home.

SERVPRO® of Cheatham, Robertson and Dickson Counties Mold and Mildew Service

1/4/2019 (Permalink)

SERVPRO® of Cheatham, Robertson and Dickson Counties can help, if you discover something growing in your residence that shouldn’t be there.

Mold ­­and Mildew in Cheatham, Robertson and Dickson Counties

SERVPRO® of Cheatham, Robertson and Dickson Counties thought of starting a band called Mold and the Mildews. We know a lot about the subject and are fungis (lol), but fortunately for you guys, we decided against it.

Mold and mildew are both types of fungi. Mildew is never useful, but some kinds of fungi are okay, like mushrooms (if you like mushrooms) and some molds can be useful, like penicillin. Other kinds of fungi are definitely not okay, like athlete’s foot and you definitely don’t want them growing in your home or office. SERVPRO® of Cheatham, Robertson and Dickson Counties can help, if you discover something growing in your residence that shouldn’t be there.

It’s good to learn about the different kinds of mold and mildew. Education is important and finding an industry expert is critical. SERVPRO® of Cheatham, Robertson and Dickson Counties recommends Frost Environmental Services, L.L.C. for an inspection. If you need assistance getting rid of the problem, give SERVPRO® of Cheatham, Robertson and Dickson Counties a shout and we would be happy to help.

SERVPRO® of Cheatham, Robertson and Dickson Counties 24-Hour Emergency Storm Damage Service

12/21/2018 (Permalink)

Contact your local agent today for a quote on flood insurance.

Water Damage and Insurance in Cheatham, Robertson and Dickson Counties

 SERVPRO® of Cheatham, Robertson and Dickson Counties wants to create community awareness about the potential risk of flood and water damage. Here are some insurance tips from FEMA about flood insurance. Most insurance rates vary by company and the rules vary by state.  Flood insurance is an exception.

Most property insurance does not cover flood damage.

Some homeowners’ policies will cover water damage if the damage came from:

  • Sewer or drain backup
  • Sudden and accidental damage from plumbing, heating systems or air conditioning

Additionally, some policies will also include mold remediation, but not if a flood caused the problem.

How to get flood insurance in Cheatham, Robertson and Dickson Counties

  • Check whether your community participates in the National Flood Insurance Program (NFIP). You can still get flood insurance if you live in a low-risk area and many times the insurance will cost less if you live in a low-risk area.
  • Find an insurance agent in Cheatham, Robertson and Dickson Counties. The NFIP is the only flood-insurance provider, but the government does not sell it. The NFIP sets the rates and you can purchase the policy through your local insurance provider.
  • If your insurance agent is unaware of the NFIP, you can reach out to the help center at 800-427-4661

Resource Links:

usa.gov

FEMA

Water Damage Inside Edition – SERVPRO® Equipment

12/7/2018 (Permalink)

SERVPRO® of Cheatham, Robertson and Dickson Counties has state of the art equipment that is placed on site to assist in drying the structure.

Although our wonderful team members play a valuable and important role in servicing our customers’ damages, SERVPRO® of Cheatham, Robertson and Dickson Counties has state of the art equipment that is placed on site to assist in drying the structure. Using the proper equipment makes a measurable difference in reducing claims loss expense. When time is of the essence, technology and equipment must be counted on to perform, our team of trained professionals at SERVPRO® of Cheatham, Robertson and Dickson Counties understand how to dry a structure and personal property effectively. Our team members are trained in Psychrometry, which allows them to evaluate air conditions in the structure and establish a drying plan.

Detection Equipment

Scoping a damage involves our trained team members locating the areas affected by water and determining the extent to which the structure and contents have absorbed moisture. Our trained team members use:

  • Moisture Sensors – These are us to detect moisture in carpets, baseboards and walls.
  • Moisture Meters – These are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable our SERVPRO® of Sumner County team member to monitor the drying process.
  • Thermohrgrometers – These measure both temperature and relative humidity. In capturing these two readings our trained team members calculate specific humidity, dew point and vapor pressure.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. This is why it is crucial to respond quickly to a water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster.

  • Extractors – These are used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can either be truck-mounted or portable, allowing for greater access inside structures.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducing drying time. As airflow at the surface level increases, the moisture in the air increases. This moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged, structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO® of Cheatham, Robertson and Dickson Counties uses two types of dehumidifiers:

  • Refrigerant Dehumidifiers – These work similarly to an air conditioner.
  • Desiccant Dehumidifiers – The use chemicals, called desiccants, which readily absorb moisture from the air.

The SERVPRO® Emergency READY Profile® Advantage

12/3/2018 (Permalink)

The best way to reduce business interruption following a disaster is to plan for it NOW.

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can for it. Now is the time to ask yourself, “Are you ready for whatever happens?”

  • A no cost assessment of your facility.

This means there is no need to allocate funds, giving you a great value at no cost.

  • A concise Profile Document that contains only the critical information needed in the event of an emergency,

It will only take a little time to complete and will not take you away from current projects, but it will save a lot of time if ever needed.

  • A guide to help you get back into your building following a disaster.

This can help minimize the amount of time your business is inactive by having and immediate plan of action.

  • Establishes SERVPRO® of Cheatham, Robertson and Dickson Counties as your disaster mitigation and restoration provider.

You have a provider that is recognized as an industry leader and is close by.

  • Identification of the line of command for authorizing work to begin.

This saves time so we can begin the work of mitigating the damage which can save your time and money.

  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Call our office to schedule your free facility assessment today at 615-672-1905.

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Cheatham County Home.

11/23/2018 (Permalink)

Different types of smoke may greatly affect the restoration process.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

  • Hot smokes migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Cheatham, Robertson and Dickson Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat. Smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke or Soot Damage?

Call Us Today – 615-672-1905

Understanding Water Types-Damage From Contaminated Water

11/19/2018 (Permalink)

When you home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper clean up.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for SERVPRO® of Cheatham, Robertson and Dickson Counties to arrive.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminates.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Cheatham, Robertson and Dickson Counties at 615-672-1905.

Restoring Your Springfield Commercial Property After A Water Damage Event

11/2/2018 (Permalink)

Know that you will be back in business with our certified teams on call 24/7.

Flooding and water damage events at Springfield commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Cheatham, Robertson and Dickson Counties

SERVPRO of Cheatham, Robertson and Dickson Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Dickson County Home Have A Mold Problem?

11/1/2018 (Permalink)

If you see signs of mold call us today - 615-672-1905

In Dickson, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to removal all mold, which is fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air and may enter your home through windows, doors or AC/heating systems or even hitch a ride indoors on your clothing or pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moister must be addressed. Otherwise, the mold may return.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If you home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment and expertise to remediate you mold infestation.

If you see signs of mold call us today – 615-672-1905

Sealing Its Fate

10/30/2018 (Permalink)

Mold travels when it is disturbed and will attach to anything that is a viable food source. When our office receives calls to complete mold remediation’s we are happy to help, but need to follow certain procedures to ensure that when we are cleaning the areas that have mold present we are spreading the mold to other areas of the home or business.

When our trained teams arrive they will assess the damage and if a scope of work is not already created they will create a protocol or scope of work. If our teams are working inside the home they will hang containment (heavy plastic sheeting) to seal off the area and prevent mold spores from traveling to other portions of the home. The area remains sealed off until the work has been completed. In many cases our teams will place air scrubbers in or around the area to aid with the mold particles in the air.

If you feel that you have mold in your home or business call SERVPRO® of Cheatham, Robertson and Dickson County today to schedule an appointment.

Is Your Business Properly Prepared?

10/25/2018 (Permalink)

All businesses should be equipped with fire extinguishers based on their property footprints. The number of fire extinguishers needed are based off of how many floors, the amount of square footage, and what is being completed on these floors (i.e. kitchen, warehouse, etc.). Below is a breakdown of the different types of fire extinguishers based on what your business accomplishes during the day to day operations.

Class A:

This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper and many plastics.

Class B:

Used on fires involving flammable liquids, such as grease, gasoline and oil.

Class C:

Designed for fires involving appliances, tools or other equipment electrically energized or plugged in.

Class D:

For use on flammable metals; often specific for the type of metal in questions. These are typically found only in factories working with these metals.

Class K:

Intended for use on fires that involve vegetable oils, animal oils or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming popular in the residential market for use in kitchens.

Which type of fire extinguisher best suites your business?

Drying Equipment Stats

10/25/2018 (Permalink)

If you have a water damage in your Cheatham, Robertson or Dickson County home you want the restoration company that completes the dry out to have adequate equipment to take care of the job set before them. SERVPRO® of Cheatham, Robertson and Dickson County takes great pride in ensuring that their equipment is kept in good working condition and up to industry standard. Some of the key factors that we look at when purchasing or replacing drying equipment are:

Power-

In air movers we look at the CFM (Cubic Feet per Minute). This is important because it calculates the amount of air flow that can be provided over a certain amount of space per minute. This will help with determining dry time based on the amount of water that has been dispersed onto an area. In dehumidifiers we look at the PPD (Pints per Day). This is how much moisture/humidity is pulled from the air during the drying process.

Low Amps-

Older equipment pulls more amperage to run than newer equipment. Each plug (depending on the type) allows for so much amperage to be pulled by what is plugged in. If you plug in two pieces of equipment and combined they are pulling more amperage than the plug or circuit can offer you will trip breakers and essentially be required to set a generator to adequately power the equipment needed.

Durability-

Moving equipment around from job site to job site can often times take its toll. The long term durability is very important to ensure that we always have reliable equipment to place on job sites.

Safety-

In all of our equipment we look to ensure that it has been tested and meets the requirements of a NRTL (Nationally Recognized Testing Laboratory). It is very important to our company that our employees and customers are safe around our equipment.

If you have a water damage in your Sumner County home call SERVPRO® of Cheatham, Robertson and Dickson County for your restoration needs.

If A Disaster Strikes, Will You Be Ready?

10/24/2018 (Permalink)

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergency and storm situations can happen at anytime to anyone. Take action now to protect yourself, your family and your property.

Prepare Now. Learn How.

10/24/2018 (Permalink)

As a business owner, insurer or property manager you are a leader in your community and have the opportunity to set an example for your employees, customer and community to follow.

Join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure and maximizes your chances of recovery after an emergency or disaster. You can do this by taking three simple steps:

  • Plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact SERVPRO® of Cheatham, Robertson and Dickson County to find out more on how to be ready when disaster strikes with the Emergency READY Program®.

Cooking This Holiday Season

10/24/2018 (Permalink)

Did you know cooking equipment is the leading cause of residential fires? As the holidays begin, fire precautions should as well.

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress and doubt about the future of the property scan be overwhelming to the property owner long after the flames have been extinguished and the smoke has cleared.

After the first wave of heroes have rescued the property, let SERVPRO® of Cheatham, Robertson and Dickson County help restore your property. Combining rapid response, the utmost professionalism and open communication, we strive to restore not only the home or business, but to restore the customer’s peace of mind as well.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on fires:

  • 475,500 structure fires were reported in the United States in 2016.
  • These fires caused $7.9 billion in property damages.
  • One structure fire was reported every 66 seconds.

If the unthinkable happens and a fire strikes, give our experts at SERVPRO® of Cheatham, Robertson and Dickson County a call. We’ll help make it “Like it never even happened.”

Before The Feast

10/24/2018 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could become hazardous very quickly.

According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking-related fires. Review the following safety tips to ensure you can enjoy a safe holiday.

  • Never leave cooking food unattended-stay in the kitchen when frying, grilling or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.
  • Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.
  • Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.
  • Keep anything flammable-pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging and towels or curtains—away from the stove, oven or any other appliance in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease buildup.
  • Purchase a fire extinguisher to keep in the kitchen, Contact the local fire department for training on the proper use of extinguishers.
  • Always check the kitchen before going to bed or leaving the home to ensure that all stoves, ovens and small appliances are turned off.
  • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas and inside and outside bedrooms. Use the test button to check it each month. Replace all batteries at least once a year.

SERVPRO® of Cheatham, Robertson and Dickson County wishes you a safe and happy holiday season.

24 Hour Emergency Water Damage Service

10/19/2018 (Permalink)

Call 615-672-1905 today, if you are in need of services.

SERVPRO of Cheatham, Robertson and Dickson Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 615-672-1905

We understand that when you call us, you may be feeling confused, stressed and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cheatham, Robertson and Dickson Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration-in fact, it’s the cornerstone of our business.

What to Expect

When you call we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage?
  • Is there electricity available?

About SERVPRO of Cheatham, Robertson and Dickson Counties

SERVPRO of Cheatham, Robertson and Dickson Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have You Accounted for Fido or Feline When Emergency Planning?

10/12/2018 (Permalink)

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning? There are several things you can do to make sure they stay safe as well during an emergency.

Pet Emergency Kit

Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit.

Food. At least a three day supply in an air tight, waterproof container.

Water. At least three days of water specifically for your pets.

Medicines and medical records.

Important documents. Registration information, adoption papers and vaccination documents. Talk to you veterinarian about micro-chipping and enrolling your pet in a recovery data base.

First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too.

Collar or harness with ID tag, rabies tag and leash.

Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down.

Sanitation. Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.

A picture of you and your pet together. If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics.

Familiar items. Familiar items, such as treats, toys and bedding can help reduce stress for your pet.

Evacuations

While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don’t leave pets behind as they can be lost or injured.

Identification

Micro-chipping pets is a great way to locate them. Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet’s owners.

After Hurricane Katrina, “It’s estimated that over 15,500 animals were ultimately rescued. Of the 15,500 animals rescued, only 15%-20% were ever reunited with their owners.”

Be sure to take four-legged friends into consideration when planning for emergencies. Visit ready.gov/animals for further tips and safety precautions to think about for you or your families’ pets during a disaster.

It’s The Water You Don’t See

10/11/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time if not properly mitigated in a timely manner.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Cheatham, Robertson and Dickson County have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters, technology and equipment must be counted on to perform.

SERVPRO® of Cheatham, Robertson and Dickson County will answer your call with a team ready to respond and a full arsenal of drying equipment to help prevent secondary damage from occurring. Call our office today at 615-672-1905.

Fires are Preventable

10/10/2018 (Permalink)

When it comes to your Cheatham, Robertson and Dickson County home, there are certain safety precautions that can be taken to help prevent fires. Ready.gov shares the following tips on home fire prevention.

Electrical and Appliance Safety

  • Frayed wires can cause fires. Replace all worn, old damaged appliance cords immediately and do not run cords under rugs or furniture.
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it into a two slot outlet or extension cord.
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Fireplaces and Wood Stoves

  • Inspect and clean wood stoves pipes and chimneys annually and check monthly for damage or obstructions.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
  • Make sure the fire is completely out before leaving the house or going to bed.

If you find yourself with fire damage to your Cheatham, Robertson or Dickson County home call our office at 615-672-1905.

Understanding Mold

10/8/2018 (Permalink)

Mold is a hot topic these days. Although molds have been on the Earth for millions of years, there have been recent studies linking mold to a variety of health conditions. Mold is found indoors and out and can attach itself to clothing, bags and pets and be carried indoors. Mold can also travel indoors through open windows and doors, as well as through your HVAC system. Mold requires moisture to grow and can flourish in certain ideal conditions.

How You Can Control Mold Growth In Your Home

  • Humidity Levels – Again, mold loves moisture. Control the moisture/humidity control the mold.
  • Fix ALL leaks
  • Clean ALL spills immediately
  • Thoroughly dry after any flooding within 24 – 48 hours
  • Proper ventilation

If you feel that you have a mold problem in your home call SERVPRO® of Cheatham, Robertson and Dickson County today at 615-672-1905 to schedule an inspection.

Continuing Education Course Credits for White House Insurance Agents and Adjusters

10/7/2018 (Permalink)

SERVPRO® of Cheatham, Robertson and Dickson Counties held a Continuing Education Course on September 13th for our local insurance agents and adjusters. We covered Restorative Drying for Water Damage, which is a 4 hour course and provided all attendees that stayed for the duration 4 credit hours. Cory Sullins teaches the courses and makes them very interactive and engaging.

SERVPRO® of Cheatham, Robertson and Dickson Counties offers these classes free of charge. Also included in the course is a catered lunch and a light breakfast. You don’t want to miss out on these courses! We try to offer 3-4 courses each year, if you are in need of credit hours for your licensure call our office today at 615-672-1905 to see when our next course is scheduled.

When Storms or Floods hit Ashland City, SERVPRO is ready!

10/5/2018 (Permalink)

Be prepared for storm damage in or around Dickson County.

SERVPRO of Cheatham, Robertson and Dickson Counties specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Ashland City, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 615-672-1905.

Are Your Ducts In Order

10/4/2018 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in you facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of SERVPRO® of Cheatham, Robertson and Dickson County is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO® of Cheatham, Robertson and Dickson County professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address the indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and duct work.

Call SERVPRO® of Cheatham, Robertson and Dickson County today to schedule your inspection 615-672-1905.

October is Fire Prevention Month-Make Sure You Have a Plan for Your Cheatham, Robertson and Dickson County Home

10/3/2018 (Permalink)

October is Fire Prevention Month – a perfect time to examine emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year?

The National Fire Protection Association (NFPA) designates a week each October to focus on fire prevention awareness. The 2018 theme is

“Look. Listen. Learn. Be aware. Fire can happen anywhere.™)

This theme hopes to create awareness in the steps necessary to reduce the chance of a fire and how to react in the event a fire does happen. The NFPA states the following:

“LOOK” for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.

“LISTEN” for the sound of the smoke alarm. You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

“LEARN” two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

Stay safe and prepare now to help ensure you are ready for any disaster.

Water Damage to Your Cheatham, Robertson or Dickson County Home

9/26/2018 (Permalink)

Imagine it’s 8:00 p.m. on a Sunday,

and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids in bed and get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your Cheatham, Robertson or Dickson County home that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes your home, call SERVPRO® of Cheatham, Robertson and Dickson County any time, any day.

The cost of water damages can increase exponentially with time. Wood floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home.

The benefits of rapid mitigation offered by SERVPRO® of Cheatham, Robertson and Dickson County are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

If the unthinkable happens to your Sumner County home, allow SERVPRO® of Cheatham, Robertson and Dickson County to help quickly turn your “before” into a “happily ever after.”

Are You Prepared?

9/26/2018 (Permalink)

Wireless Emergency Alerts

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing person alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security and the National Weather Service. A WEA can be sent to you mobile device when you may be in harm’s way, without downloading an app or subscribing to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take and the agency issuing the alert. The message will be no more than 90 characters. Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts.

Call The Cleanup Team

9/26/2018 (Permalink)

There’s no such thing as a small disaster, especially when the water you don’t see contains bacteria or can cause mold, rot and other unseen damage. Water damage can drastically affect the value of your property if not properly taken care of. Before you get out the mop bucket and try to clean it yourself, consider how the damage will affect your property.

SERVPRO® of Cheatham, Robertson and Dickson County knows how disruptive water damage can be for your business. Luckily SERVPRO® of Cheatham, Robertson and Dickson County has trained professionals equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary damages such as mold and rot. With rapid response time and a full line of water cleanup and restoration services, SERVPRO® of Cheatham, Robertson and Dickson County can help you regain control quickly, by helping to ensure that your property and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your property by attempting to clean the mess yourself, call SERVPRO® of Cheatham, Robertson and Dickson County today at 615-672-1905.

SERVPRO of Cheatham, Robertson and Dickson Counties - Fire Restoration Process Overview

9/21/2018 (Permalink)

If you are ever in need of fire, smoke or soot damage services call our SERVPRO of Cheatham, Robertson and Dickson Counties office at 615-672-1905.

Here at SERVPRO of Cheatham, Robertson and Dickson Counties we strive to provide excellent communication and prompt service to our customers. When we receive notification of damage to a customer’s home we understand that they are most times distressed and unsure of the mitigation process that is about to unfold. Below is a bird’s eye view of the process that we follow for fire damages.

One Hour:

Within one hour from notice of loss; SERVPRO of Cheatham, Robertson and Dickson Counties will contact you to arrange for service. During this call our trained office staff will ask important questions regarding your damage, insurance information and any additional contact information that is needed.

Four Hours:

Within four hours of loss notification; SERVPRO of Cheatham, Robertson and Dickson Counties trained technicians will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:

A trained, uniformed and equipped SERVPRO of Cheatham, Robertson and Dickson Counties professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. All damages are different and our on-site personnel will ensure that you are aware of each aspect of your damage.  

Pretesting:

A SERVPRO of Cheatham, Robertson and Dickson Counties professional will begin pretesting for restorability, working from the source of the damage outward. Different types of surfaces throughout the structure will need to be cleaned differently based on texture and proximity to the source.

Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate individual, most times your insurance adjuster or property manager.

Cleaning, Restoration & Deodorization:

SERVPRO of Cheatham, Robertson and Dickson Counties will work neatly and efficiently to help your regain control of your property when a damaging event has occurred. Our certified teams will use state-of-the-art restoration techniques to ensure that your property is taken care right the first time.

Final Walk-Through:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If you are ever in need of fire, smoke or soot damage services call our SERVPRO of Cheatham, Robertson and Dickson Counties office at 615-672-1905.

Storm Damage and How It Can Affect You

9/7/2018 (Permalink)

Disaster struck this business in South Carolina.

The Federal Emergency Management Agency (FEMA) documents that almost 40% of small businesses never reopen after suffering from hurricane or storm damage. The faster you can get your building up and running, the faster you can get your employees and customers rolling again. SERVPRO of Cheatham, Robertson, and Dickson Counties has exhaustive experience helping businesses open as quick as possible. It doesn’t matter if it the weather damage is from wind, hail, rain, flooding, lightning, or even hurricanes, we can assist all along the way.

The sad thing about storm damage is it can affect an entire community. There are not many restoration companies that can handle large scale destruction, but because SERVPRO has over 1,700 locations nationwide, we are able to pull resources from all over the country when disaster strikes.

 SERVPRO of Cheatham, Robertson, and Dickson Counties was happy to help this small business in South Carolina become a success story when they got them back up and running in record time. We are here to help.

https://www.fema.gov/media-library/assets/documents/108451

Getting Your Ducts In A Row After Home Renovations

8/24/2018 (Permalink)

What's lurking in your ducts? Call our office today for a free quote at 615-672-1905.

Flipping houses is kind of a thing now right? You sit at home watching HGTV and all of a sudden you are looking around and thinking of ways to knock down walls, rebuild walls  and are trying to figure out where ALL the shiplap is going to go. Not you? Just me? Okay. Whether you are renovating your current home or purchasing properties to flip, there is more than meets the eye when it comes to finishing your project.

After you have completed your Chip and Joanna inspired renovations things are looking great! What you can’t see by simply walking through a home is your duct work. During construction all of the dust that is produced from drywall and trim cuts is recirculated through your home and finds its resting place in your duct work and HVAC system.

A post construction duct cleaning is a crucial last step to your renovation process. If you are in the process of renovations or have plans for renovations in the future call SERVPRO of Cheatham, Robertson and Dickson Counties for a free quote today.

SERVPRO of Cheatham, Robertson and Dickson Counties Water Damage Process Overview

6/29/2018 (Permalink)

If you are ever in need of water damage services call our SERVPRO of Cheatham, Robertson and Dickson Counties office at 615-672-1905.

Here at SERVPRO of Cheatham, Robertson and Dickson Counties we strive to provide excellent communication and prompt service to our customers. When we receive notification of damage to a customer’s home we understand that they are most times distressed and unsure of the mitigation process that is about to unfold. Below is a bird’s eye view of the process that we follow for water damages.

One Hour:

Within one hour from notice of loss; SERVPRO of Cheatham, Robertson and Dickson Counties will contact you to arrange for service. During this call our trained office staff will ask important questions regarding your damage, insurance information and any additional contact information that is needed.

Four Hours:

Within four hours of loss notification; SERVPRO of Cheatham, Robertson and Dickson Counties trained technicians will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:

A trained, uniformed and equipped SERVPRO of Cheatham, Robertson and Dickson Counties professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. All damages are different and our on-site personnel will ensure that you are aware of each aspect of your damage.  

Pretesting:

A SERVPRO of Cheatham, Robertson and Dickson Counties professional will begin pretesting for restorability, working from the source of the damage outward. Water travels through different materials at different speeds. What might look like a small damage could have moved to another portion of the home via the materials that are wet.

Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate individual, most times your insurance adjuster or property manager.

Cleaning & Restoration:

SERVPRO of Cheatham, Robertson and Dickson Counties will work neatly and efficiently to help your regain control of your property when a damaging event has occurred. Our certified teams will use state-of-the-art restoration techniques to ensure that your property is taken care right the first time.

Final Walk-Through:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If you are ever in need of water damage services call our SERVPRO of Cheatham, Robertson and Dickson Counties office at 615-672-1905.

SERVPRO of Cheatham, Robertson and Dickson Counties Employee Spotlight

6/1/2018 (Permalink)

Taylor Richardson: Production Manager with SERVPRO of Cheatham, Robertson and Dickson Counties

It’s no secret that team members play a large role in a company’s success. That is certainly true here at SERVPRO of Cheatham, Robertson and Dickson Counties.

Taylor Richardson is one of our Project Managers at SERVPRO of Cheatham, Robertson and Dickson Counties and has been with us for four years. Taylor brought a wealth of knowledge with him from his years of experience in the environmental services industry. He began with us as a technician and has worked his way up to his current position as Project Manager. Taylor is extremely knowledgeable in the restoration industry and holds IICRC Certifications in: Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Commercial Drying Specialist and Applied Microbial Remediation. In addition to working locally, Taylor also travels often with our Storm Team when they are needed. Taylor is a key asset to our company and we are happy to have him with us.

Q.) What are three words you would us to describe SERVPRO?

A.) My second family

Q.) If you could switch roles with anyone at the company, who would you choose?

A.) I would not switch with anyone. I love the production side.

Q.) If you were stuck on a deserted island what three items would you bring?

A.) Gun, Ammo, Pillow

Q.) What is on your bucket list?

A.) Move to Alaska

Q.) Tell us something about yourself that would surprise us.

A.) My dream is to own a Disaster Recovery Team, and travel to all natural disasters.

SERVPRO-The Calm After The Storm

5/16/2018 (Permalink)

SERVPRO-The Calm After The Storm

When storm damage occurs to your home or business the restoration process can seem daunting.

Not only are you faced with a frightening event most times, but as soon as the storm fades you are faced with unpleasant and unwanted damage. At SERVPRO of Cheatham, Robertson and Dickson Counties our goal is to make the restoration process as seamless and straightforward as possible. Our teams are equipped with the knowledge and certifications to complete the necessary restoration with as little disruption as possible.

From the moment that we receive the first call regarding storm damage to your home or business to the moment that we arrive on site to meet with the home or business owner and begin the restoration process our focus is on the customer. Our onsite professionals will explain the process and ensure that you are informed throughout the duration.

If you find yourself in need of restoration call the professionals at SERVPRO of Cheatham, Robertson and Dickson Counties. We are always here to help and ensure that your home or business is brought back to its previous condition.

Ethics and Bio Hazard Cleanup Continuing Education Course

5/3/2018 (Permalink)

Our office held a Continuing Education Course for our insurance agents and adjusters on April 26, 2018.

Our office held a Continuing Education Course for our insurance agents and adjusters on April 26, 2018. We held the course at our corporate headquarters in Gallatin and invited Brian McCabe (SERVPRO Business Consultant) to teach the course on Ethics and Bio Hazard Cleanup. Most insurance agents and adjusters are required to have continuing education credits to keep their licensure current and we provide courses for the required credits at no cost.

We had a wonderful turnout at our Ethics and Bio Hazard Cleanup Courses. These courses are not only informative, they are FUN! While following the required curriculum our instructors engage our attendees in discussion to promote learning and increase participation.

SERVPRO of Cheatham, Robertson and Dickson Counties is dedicated to helping our agents and adjusters, as well as our customers. If you are in need of continuing education credits call our office at 615-672-1905. We will post information regarding upcoming courses in the Cheatham, Robertson and Dickson County areas as soon as they are scheduled.

Holiday Light Safety

12/13/2017 (Permalink)

Check all lights to ensure that there are no worn or broken cords or loose bulbs.

Holiday Light Safety

Christmas is upon us and holiday decorations are in full swing. For many home owners, decorating for Christmas is a tradition and something that is enjoyed by many. Whether you only decorate the interior of the home or you decorate both the interior and exterior, decorations and lights certainly add to the splendor of the Christmas season. According to the National Fire Protection Association fire departments responded to an average of 200 homes for structure fires related to Christmas trees between 2011-2015. Avoid Christmas tree and light related fires by following these simple safety tips.

Trees

When purchasing live Christmas trees, check for freshness and try to avoid dry trees. When you are cutting the tree, cut 1-2 inches from the base of the trunk to ensure optimal water absorption. Live trees require plenty of water. Make sure that you are checking the tree daily and watering when needed. If you prefer an artificial tree, ensure that the tag reads “Fire Resistant”. When placing the trees in your home, ensure that they are placed at least 3 feet away from all heat sources.

Lights

Check all lights to ensure that there are no worn or broken cords or loose bulbs. If you find any damage, dispose of the damaged lights and replace. When purchasing lights be sure to check the label that shows whether or not they are for indoor or outdoor use and purchase accordingly. In addition, read the instructions included with the lights. Most recommend that you plug no more than three strands together so that you are not overloading the socket. Last but not least, turn ALL Christmas lights off when going to bed or leaving the home.

If you find yourself with a damage this holiday season, call our office. Our teams will evaluate your damage and give you a clear explanation of the restoration process.

How To Care for Gym Floors in Cheatham County

12/5/2017 (Permalink)

Call SERVPRO of Cheatham, Robertson and Dickson Counties at 615-672-1905 to learn more about our cleaning services or to schedule an inspection.

How To Care for Gym Floors in Cheatham County

Gym floors are an important part of schools, churches and recreation centers. They are used for various events throughout the year and regular maintenance is important to keep them in good condition. While you want them to look nice it is also important for them to be safe for use. Unkempt floors in disrepair can be hazardous as well as unsightly.

Daily Maintenance

  1. It is important that gym floors be swept daily with a dust mop. Dirt and dust buildup will scratch the finish of the floor when it is walked on and can create a slipping hazard.
  2. Vacuum all walk off mats daily to ensure that the dust and dirt does not transfer to the gym floor.

As Needed Maintenance & Preventative Measures

  1. Use a damp mop once or twice a week to clean the gym floor and prevent dust.
  2. Ensure that there is no standing water left on the gym floor. Excess water on the floor can damage the wood
  3. Ensure that all tables and chairs have felt pads or use a floor covering to protect the gym floor.
  4. Walk-off mats are a great way to minimize the amount of tracked in dirt and water. These are placed at the entries and help absorb debris and water that would otherwise be tracked onto the gym floor.

Call SERVPRO of Cheatham, Robertson and Dickson Counties at 615-672-1905 to learn more about our cleaning services or to schedule an inspection. Our team would love to help ensure that your gym floors are in great shape!

Black Water

11/17/2017 (Permalink)

Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty.

 Black Water

In the restoration industry there are three categories of water and as industry professionals it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling. 

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Cheatham, Robertson and Dickson Counties. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

7 Emergency Supplies Your Robertson County Business Should Have on Hand

11/8/2017 (Permalink)

Having an emergency kit during times of crisis will hopefully keep you and your staff safe.

7 Emergency Supplies Your Robertson County Business Should Have on Hand

Is your Robertson County business prepared for an emergency situation? Inclement weather situations and power outages can give little to no warning, which is why it is important for your business to have basic emergency supplies on hand in the event they are needed. These 7 necessities are important to ensure your employees safety in case of emergency.

Food-

Having a 3-4 day supply of non-perishable food items for each employee is important. Stocking up on items such as salt-free crackers, canned foods with high liquid content, protein bars, peanut butter and dried fruits is a great way to ensure that your employees will be taken care of.

Water-

In addition to non-perishable food items, it is important to have a minimum 3 day supply of emergency water per person. You can go about purchasing the water in different ways depending on the amount of usable space you have for storage. The most common methods are cases, gallon jugs or 55-gallon storage barrels. All of these can be used for drinking and sanitation purposes when necessary.

Radios-

Radios are useful to keep you updated on current weather patterns, evacuation notices and much more. Keeping a few AM/FM radios on hand will keep you abreast to any important information during an emergency. We recommend solar powered radios or battery powered radios for this purpose. If you choose to stock your supplies with battery powered radios, try and save battery power whenever possible.

Protection Against Elements-

During inclement weather if your building sustains damage that deems it unsafe to occupy, all employees may need to evacuate the premises. Having weather appropriate gear such as, ponchos, gloves, thermal blankets and a canopy shelter is key in making sure that all employees are safe.

Emergency Lights-

Electricity can go out for any amount of time during inclement weather or emergency situation. Emergency lighting is essential for your employees to navigate the facility in a safe manner. Battery powered flashlights are great short term lighting, but it is best to also have solar powered or hand cranked flashlights for long term use. We also recommend keeping candles and waterproof matches.

First Aid Kit-

A basic first aid kit with bandages, gauze, adhesive tape and other useful items will be a tremendous help in the event one of your employees is injured. Keeping 2-3 of these stocked and in easily accessible locations is best practice.

Sanitation Supplies-

During a disaster or emergency situation, a sanitary water source and plumbing will more than likely be unavailable. To ensure the wellbeing of employees and to keep things sanitary, you should have emergency sanitation supplies available. Common sanitation items are, hand sanitizers, individual packs of tissue and quality cleaning chemicals.

Having an emergency kit during times of crisis will hopefully keep you and your staff safe. Be sure to print this when putting together your Emergency Kit. In the meantime, be sure that you have a vetted vendor for times of emergencies. Call SERVPRO of Cheatham, Robertson and Dickson Counties at  (615) 672-1905. We are always here to help.

Understanding Content Coverage

10/31/2017 (Permalink)

The best way to determine if you have enough content coverage is to conduct a home inventory.

Understanding Content Coverage

Everyone has homeowners insurance right? It’s one of those things you have and hope you never have to use right? So, what happens if you do have to utilize coverage because of a damage?

Unfortunately, because homeowners insurance is necessary many homeowners rely solely on their agents to choose a policy that is right for them. This is totally fine, and works in many cases, but being educated on what your policy includes and doesn’t include is important.

Most policies are written and cover to repair or rebuild your home after damage. But what about ALL of the personal belongings inside of your home? Generally, your content coverage is 50 to 70 percent of the coverage that you carry on the structure of your home. In most cases this is a sufficient amount to cover personal items that are damaged, but in some cases it isn’t.

The best way to determine if you have enough content coverage is to conduct a home inventory. This is a much easier task thanks to modern technology. Walk through your home room by room and photograph all personal belongings. (TIP-If you picked your home up and turned it upside down, all items that would fall out are considered contents.) Open drawers and closets to photograph all items inside. You can catalog these items and keep them at an offsite location or you can download an app such as DreamVault and access it from any mobile device. This particular app is designed to house photos and information pertaining to each individual item, such as price, model and serial number. There is also a speech to text feature to help with documentation.

If you have jewelry, collector’s items, art or firearms, sometimes your coverage can fall short. Keep that in mind when documenting all items and reviewing your policy. If you find that your coverage is lacking you can generally purchase additional coverage or a rider for certain items.

When you have had damage to your home and personal belongings, you don’t want to worry with the added stress of insufficient coverage. Ensure that you are covered.

If you have damage to your home and/or personal items we are here to help. Call our office and we will walk you through the process and make your damage "Like it never even happened".

Three Common Reasons For House Fires In Your Robertson County Home

9/25/2017 (Permalink)

Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Three Common Reasons For House Fires In Your Robertson County Home

If a fire starts in your home you may have as little as two minutes to escape. House fires can be devastating and the road to recovery is long and hard. Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Electrical Outlets

Many electrical fires in homes or businesses are caused by faulty electrical outlets, old wiring, outdated appliances or electrical cords that are frayed.

-If you live in an older home have an electrician complete an inspection. Standards and codes are constantly being revised and updated to ensure safety.

-Do not overload your circuits.

-Understand the difference between surge protectors and power strips. Both devices allow you to plug in multiple electronics, but only the surge protector will help protect your electronics from a power surge.

Kitchen Fires

Carelessness in the kitchen can lead to devastating house fires. The leading cause of kitchen fires is due to unattended cooking. It’s important to be alert to prevent cooking fires.

-Never leave pots or pans unattended on your stove.

-Keeping your stove an oven clean will prevent buildup of food splatter and grease that could later ignite when the stove or oven is turned on for cooking.

-Keep any items that could ignite away from your stove top

-Ensure that you have a fire extinguisher in your kitchen in case of emergency.

Dryers

Dryer vents are becoming a much bigger and more common safety problem. Over time, your dryer vent fills with lint that sneaks by your dryers filter. Fires can occur when the excess lint builds up in the dryer or exhaust duct.

-Clean out the dryer vent regularly.

-Clean the lint filter after EACH load of laundry that is dried.

-Clean underneath and behind your dryer to eliminate any lint that collects.

Flash Flooding And How It Affects You

9/11/2017 (Permalink)

Flash flooding occurs when there is a sudden influx of water onto normally dry land.

Flash Flooding And How It Affects You

Flash flooding occurs when there is a sudden influx of water onto normally dry land. Flooding can happen for many reasons, including heavy rains, ocean waves, snow that melts too quickly or dams and levees that break. Floods are the most common and wide spread weather-related disasters.

Flooding can happen very quickly with little or no warning. The destructive power of a flood combined with unpredictability make them extremely dangerous. Flooding can occur anywhere that receives rain fall. In the United States floods kill more people each year than tornadoes, hurricanes or lightning.

What areas are at most risk from flooding?

Areas that are densely populated are at a high risk. Heavy construction and areas that have little to no dirt or grass that is not covered by concrete have nowhere for water to run off. In turn, instead of the water dissipating back into the ground it rises. In these densely populated areas if the streams have been re-routed underground and into storm drains they are at risk of overflowing and causing damage.

Areas near rivers are at risk. Levees are built along rivers and are used to prevent high water from flooding bordering land. If these levees are not maintained or the rains cause them to fail they cause devastating damage.

Mountains and steep hills produce a high amount of water runoff. If there are streams around these areas it causes them to rise quickly due to the rock and soil sediment. A creek or stream that at its regular depth might be 6”-7” can swell to a 10 foot raging river if a thunderstorm with heavy rain lingers.

Flood Alerts:

Flash Flood or Flood Watch-Flash flooding or flooding is possible within the designated watch area-be alert.

Flash Flood or Flood Warning-Flash flooding or flooding has been reported or is imminent-take necessary precautions at once! Get to higher ground.

Urban and Small Stream Advisory-Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

Flash Flood or Flood Statement-Follow-up information regarding a flash flood/flood event.

Ensuring that you are well educated on flooding and why it happens is the first step to safety. If you find yourself in a flood situation stay calm and get to higher ground.

Efflorescence or Mold? Do you know the difference?

8/23/2017 (Permalink)

If you are uncertain as to whether you’re dealing with mold or efflorescence we suggest calling our office to schedule an inspection.

Efflorescence or Mold? Do you know the difference?

Efflorescence and mold can look quite similar. Although they look similar, that is the only quality they have in common. Distinguishing between the two is important for your piece of mind and treatment of the affected area.

What is Efflorescence?

Efflorescence is the migration of salt to the surface of a porous material, where it forms a white chalky coating. Efflorescence is found on masonry, stucco or concrete surfaces. It forms from salt deposits that remain on the surface of the materials when groundwater and sometimes rain water evaporate. Although it is unsightly, it does not pose a health risk. It does however indicate that there is excessive moisture entering and can be problematic if not addressed.

What is Mold?   

Mold is a term used to refer to fungi that grow in the form of multicellular thread-like structures and comes in a rainbow of colors. Mold grows and spreads in unconditioned spaces and sometimes in structures that do not have proper ventilation or have experienced a leak. With the exception of the winter months mold is always present outdoors. Exposure to damp and moldy environments can cause a variety of health effects, or none at all.  

How do you know the difference?

-Efflorescence dissolves in water, whereas mold does not.

-If rubbed between your fingers, efflorescence turns powdery. Mold does not

-Mold can be any color, but is often black or grey. Efflorescence, is almost always white or yellow.

-Efflorescence develops on inorganic building materials, like masonry, stucco or concrete. Mold typically grows on organic materials, such as wood or drywall.

If you are uncertain as to whether you’re dealing with mold or efflorescence we suggest calling our office to schedule an inspection. Once the problem of mold or efflorescence is distinguished we can provide you with an estimate for cleanup.

Understanding Mold Management

8/10/2017 (Permalink)

Moisture control and rapid response are a key component in controlling mold growth in your home or outside structure.

Understanding Mold Management

Mold is an essential part of nature and returns carbon as well as other elements, back into our ecosystem. However, mold is not a word that homeowners want to use when describing their homes. Mold cannot be completely eradicated, but it can be managed to a sanitary extent.

Moisture control and rapid response are a key component in controlling mold growth in your home or outside structure. Controlling the indoor and outdoor moisture of your home are the first steps in preventing mold growth.

Indoor Moisture Control:

                -Fix any indoor plumbing that is dripping or “sweating”.

                -Limit indoor humidity levels

                -Improve air movement in poorly ventilated areas of the home

Outdoor Moisture Control:

                -Inspect and maintain roofs, gutters and flashing

                -Ensure that the home has proper grading to direct water runoff away

                -Install air conditioners in outside buildings for air flow

                -Keep outside doors to the home closed on humid days

If you find that you have mold in your home or outdoor structure it is important to locate and correct the problem. Once the problem that is causing the mold growth is corrected the area needs to be cleaned and porous materials need to be removed.

Call our office today for an estimate on mold removal.

How Fires Can Damage Retail Stock

4/28/2017 (Permalink)

Sprinklers help to save a business from many larger fires, but they also have the unfortunate consequence of adding additional damage to a situation.

How Retail Stock Can Be Damaged By Fires

When picturing a fire, most people think only of the flames themselves. However, in a real fire, open flames are often among the least of your concerns. Fires are multifaceted disasters that can cause damage in multiple ways, especially in retail merchandise. Between ash, smoke, burns, and water damage, fires can damage almost any type of merchandise. SERVPRO can clean and restore many of these, but understanding what might happen to your stock during a fire is important for calculating financial loss and extra shipments.
 
Burned Goods
 
The most obvious damage for fires in retail locations is through direct burns. Flammable items may catch fire, in most cases becoming unsalvageable, and other goods may be exposed to flames that partially or fully destroy them. We're able to restore some of the damage caused by direct burns, such as some discoloration or warping in items, but many victims of this type of damage are irrecoverable.
 
Water Damage from Sprinklers
 
Sprinklers help to save a business from many larger fires, but they also have the unfortunate consequence of adding additional damage to a situation. Water can damage most unsealed goods, and whether or not they will need replacing depends entirely on how much water is sprayed and what types of items are affected.
 
Ash
 
Ash is a tricky substance, as it can work its way into deep recesses and mix with water to become a harmful sludge. Ash is particularly bad for electronics and food items, but thankfully, its effects can usually be mitigated by SERVPRO or an affiliated contractor.
 
Smoke
 
Smoke has the highest potential to damage fabrics and clothing, but can hurt other types of merchandise as well. We have many different methods of treating smoke damage, be it on an individual item or rooms at a time. Smoke is usually a more serious problem for the building itself than any merchandise.
 

Locally Owned Company with National Resources

SERVPRO of Cheatham, Robertson and Dickson Counties is a locally-owned company with industrial-grade equipment and training capable of handling even the most serious retail fire restorations. Call us 24/7 at (615) 672-1905.

Inadequate Venting Causes Mold Damage In Dickson Home

4/28/2017 (Permalink)

Consulting with SERVPRO of Cheatham, Robertson and Dickson Counties helps you identify the reasons your dwelling supports mold growth.

Does Your Dickson Home Have Mold Damage?

Mold needs one thing to grow: water. It may not be a significant amount of water nor does it matter if it is clean or contaminated. Mold spores always inhabit the same spaces as you and your family, unseen microscopic particles floating in the air or lying on surfaces. SERVPRO helps you to learn about mold, so it peacefully coexists with you.

One common way mold damage gains a hold in your Dickson home is when kitchens, bathrooms, and other humid areas have improper venting. Spores swell and grow even if the water available is in a vaporous state. When you run your dishwasher, boil water for pasta, shower, or do laundry, water vapor builds in the air. The vapor that remains in the air because of no or improper venting activates nearby spores. Mold growth follows, attaching to areas like backsplashes, walls, grout, shower curtains, vanities, and hoses. The growth accelerates if any real leaks are present in plumbing or if damp towels or clothing offer the mold another source of moisture and an organic place to grow.

Consulting with SERVPRO helps you identify the reasons your dwelling supports mold growth. Our mold remediation training program thoroughly prepares our technicians to search successfully for mold growth and to isolate the moisture source. We use scientific methods and instruments to test for airborne mold and humidity levels that encourage microbial growth. If the humid areas of your home have fans or other venting systems, we urge you to use them to reduce ambient humidity. Rooms that are often steamy but have no venting are a different kind of problem. Opening windows, using free standing fans, or exploring other venting options are all options we suggest.

Regardless of the water source, we follow EPA protocols to contain, remove, and disinfect areas that show mold growth. When the mold is bagged and discarded, our staff measures the humidity and help you reduce it to below 60 percent. Mold is always likely to regrow if the moisture spikes again so controlling humidity, eliminating seepage and leaks, and extracting hidden areas of water are crucial in mold damage remediation.

Locally Owned Company with National Resources

Frustration about recurrent mold growth is a challenge SERVPRO of Cheatham, Robertson and Dickson Counties frequently handles with success. Call (615) 672-1905 and begin working with us on a plan that remediates current mold colonies and limits future infestation.

Tips for cleaning your Cheatham, Robertson or Dickson County Restaurant

3/30/2017 (Permalink)

SERVPRO of Cheatham, Robertson & Dickson Counties offer many cleaning services to help your restaurant stay in compliance with the National Fire Prote

SERVPRO of Cheatham, Robertson & Dickson Counties offer many cleaning services to help your restaurant stay in compliance with the National Fire Protection Association and the federal Food and Drug Administration. These services not only help keep your restaurant in compliance, but they are key factors in the health and safety of your employees and patrons.

 

Carpet Cleaning

Great service and food are not the only things that keep customers returning to your establishment, maintaining a restaurants cleanliness and appearance play a large role in a restaurants success. Although most carpeting is found in the dining area, there are aerosol grease particles that travel through the air and find their final home on the carpeting. The residue is a host for bacteria and a magnet for dirt. With the abundance of foot traffic, as well as food and drink that are spilled regularly, keeping the carpets clean can be a daunting task. Scheduling regular cleanings will help to keep your restaurants carpets clean and odor free.

 

Exhaust Fan Cleaning

Ensuring that your exhaust fans are cleaned regularly and properly is one of the most important tasks in the restaurant business. Having your exhaust fans cleaned is required by the National Fire Protection Association and the federal Food and Drug Administration. Commercial exhaust fans are a popular place for grease build up, and keeping a regular cleaning schedule decreases your risk of having a grease fire.  Cleaning your exhaust fans regularly also increases the lifespan and ensures that your equipment is working at top capacity.

 

SERVPRO of Cheatham, Robertson & Dickson Counties can not only clean the carpets and exhaust fans in your restaurant, we can work around your schedule to ensure that both you and your customers are not inconvenienced. Call our office today for more information and scheduling options.

Spring Cleaning Tips for: Cheatham, Robertson & Dickson County homeowners

3/21/2017 (Permalink)

As winter slips away and the warmer weather draws near, homeowners often want to freshen up their home for summer gatherings.

As winter slips away and the warmer weather draws near, homeowners often want to freshen up their home for summer gatherings. Many times “spring cleaning” can be time consuming and keep you indoors and unable to enjoy the warm weather. Many of the larger tasks on your list can be taken care of by our highly trained staff to give you additional time to spend with your family.

 

Carpet & Upholstery Cleaning Services- Cheatham, Robertson & Dickson Counties

It is recommended that homeowners have their carpets cleaned every 8-12 months. Cleaning your carpets regularly improves indoor air quality, extends the life of your carpet, as well as reduces health risks. Upholstered furniture is recommended to be cleaned every 12-24 months depending on how often it is used. In addition to improving the overall life of furniture regular cleaning also helps to reduce potential allergens.  After a long winter and little outside air circulation, your home can become stuffy. Cleaning your carpets and upholstered furniture can help to freshen up your home and improve the appearance.

 

Duct Cleaning Services- Cheatham, Robertson & Dickson Counties

It is recommended that homeowners have their air ducts cleaned every 2-5 years. The frequency of cleaning depends on what part of the country you live in, if anyone in your household has allergy problems or asthma, inside pets and how often your system is used. Cleaning your air ducts will help to eliminate dust and debris particles that are circulating through your duct work as well as help to eliminate stale/stagnate odors.

SERVPRO of Cheatham, Robertson & Dickson Spring Safety Tips

3/16/2017 (Permalink)

Spring is often a welcome change from the cold winter months, but there are spring weather hazards that can arise.

How to be prepared for spring weather hazards

Spring is often a welcome change from the cold winter months, but there are spring weather hazards that can arise. You are not powerless to inclement weather that produces tornadoes, water events and lightning. Make sure that your family has a plan in place for these types of inclement weather to ensure everyone’s safety.

Knowing your risk is a key part of ensuring you are prepared for weather hazards that arise. Always ensure that you are checking your local weather forecast before leaving home. You can also follow weather patterns and possible threats by downloading apps such as Accuweather or Yahoo Weather.

Planning for weather hazards, such as tornado, flood or lightning strike to your home is an essential part of preparedness. Assemble an emergency kit with non-perishable food items, water and basic first aid supplies to ensure that your family is taken care of in case of emergency. Also ensure that your family has an emergency plan in case of evacuation, loss of power or fire. You can visit Ready.gov  for a free template to create your plan.

If you find yourself with damage to your home from spring weather hazards SERVPRO is here to help. From water damage to fire damage, you can count on our highly skilled project managers and staff to restore your property and ensure that it is back to normal as quickly as possible.

Dickson Residents: We Specialize in Flooded Basement Cleanup and Restoration!

2/14/2017 (Permalink)

This Dickson home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Dickson basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – (615) 446-7626

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Cheatham, Robertson and Dickson Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Here To Help! (615) 446-7626

Emergency Fire Damage Tips for White House

1/29/2017 (Permalink)

When fire and water damage take control of your life, SERVPRO of Cheatham, Robertson and Dickson Counties will help you take it back.

Emergency Fire Damage DOs and DONTs 

These emergency tips will assist you in taking proper action until SERVPRO of Cheatham, Robertson and Dickson Counties arrives. Follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration.

DO:

  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking. 
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Empty the freezer and refrigerator if the electricity is off, and prop doors open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • Remove soot particles from plans with a damp cloth.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop soot particles from getting in or out of the HVAC system.

DON'T:

  • Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Cheatham, Robertson and Dickson Counties.
  • Don't attempt to shampoo carpet, rugs, or upholstered furniture.
  • Don't attempt to clean any electrical appliances (TVs, computers, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Don't consume any food or beverages that may have been stored close to fire, heat, or water (they may be contaminated). 
  • Don't turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor.

If you have any questions, or need service, please contact us at 615-672-1905.

Prevent Fire Damage in Springfield This Winter

1/16/2017 (Permalink)

SERVPRO of Cheatham, Robertson and Dickson Counties responds 24 hours a day to fire damage emergencies.

Heat Your Springfield Home Safely 

The winter season is here and with it comes shorter days and lower temperatures. In Middle Tennessee, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. 

Did You Know?

According to the National Fire Protection Association:

  • 50% of all residential heating-related fires are reported during the months of December, January, and February.
  • Heating equipment is a leading cause of home fire deaths. 
  • Heating equipment fires cause an estimated $1 billion in direct property damage annually.

Keep the following safety tips in mind to help reduce your risk of a heating-related fire.

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid free zone" around open fires and space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home. 
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters, or central heating equipment according to local codes and manufacturer's instructions.
  • Test smoke alarms monthly.

If your property does suffer fire damage or smoke damage, contact SERVPRO of Cheatham, Robertson and Dickson Counties at (615) 672-1905 to help make it "Like it never even happened."

 

*Statistics and tips provided by National Fire Prevention Association.

 

Dickson 24 Hour Emergency Water Damage Service

12/21/2016 (Permalink)

SERVPRO of Cheatham, Robertson and Dickson Counties provides 24 hour fire and water damage restoration service in Dickson.

 

SERVPRO of Cheatham, Robertson and Dickson Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help.
Call Today - (615) 672-1905

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cheatham, Robertson and Dickson Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Cheatham, Robertson and Dickson Counties

SERVPRO of Cheatham, Robertson and Dickson Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Team - Click Here

Certifications

  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • ASCS - Air Systems Cleaning Specialist
  • SRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • CCT - Carpet Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • IICRC Certified Firm
  • RRT - Carpet Repair & Reinstallation Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • CVI - Certified Ventilation Inspectors
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • ECTP - Employee Certification Training Program

Protect Your Springfield Home from Frozen Pipes

12/14/2016 (Permalink)

Prevent pipes from freezing in your Springfield home this winter.

Avoid Frozen Pipes in Springfield

While the winters in Middle Tennessee may not be as bad as some other areas of the country, they're still nothing to ignore. Cold weather can have a huge impact on your home or business if you're not prepared. One of the most damaging and costly problems with frigid temperatures is the potential for frozen water pipes.

How and Why Pipes Freeze

As most of us know, when water freezes, it expands - anyone who has ever left a water bottle in their freezer overnight can tell you that. We often overlook or forget about the potential of the water in the pipes at our house freezing. However, in cases of extremely cold temperatures, that's exactly what can happen. As the water in your pipes expands as it freezes - and just like the frozen water bottle, it becomes bloated. These pipes will burst if they expand beyond their capacity, and water will begin to leak once it thaws.

Another thing to keep in mind is areas that are exposed to colder temperature are more susceptible to frozen or broken pipes. These areas include crawl spaces, attics, garages, and even the exterior walls of your home. 

How to Prevent Pipes from Freezing

While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. Below are some tips and tricks to help you prevent water pipes from freezing at your property. 

  • Allow water to drip from faucets when temperatures dip below freezing. Moving water is less likely to freeze.
  • If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes.
  • Use insulated covers or wrap towels around any outdoor faucets. Shut off the water to these faucets if you have the ability to do so. 
  • Close the exterior vents of your crawl space. This will keep the area and pipes inside it a little bit warmer.
  • Inspect the pipes in your crawl space and attic to ensure they are well insulated.

By utilizing these tips and taking the proper precautions now, you could save yourself a lot of money and headaches later. 

For more information about preventing frozen pipes at your home or business, please call SERVPRO of Cheatham, Robertson and Dickson Counties at (615) 672-1905.

Give the Gift of Fire Safety in Dickson

11/21/2016 (Permalink)

Give your family the gift of a fire safety plan this holiday season.

Fire Safety Plans in Dickson

The holidays are approaching and many families are finalizing plans for elaborate meals, get-togethers with friends, and decorating with festive lights. Amidst all this planning, homeowners may be overlooking the most important plan they can make—a fire safety plan.

Each year, statistics show the incidence of home cooking and candle fires peaks during the holiday season. This tends to focus homeowners on fire prevention precautions—and that’s a good thing, but to truly protect your family from the dangers of a home fire, at the holidays and throughout the year, you need to start with a fire safety plan. Developing a fire safety plan and practicing it regularly with your family is the most important step you can take to help prevent a house fire from turning into a devastating tragedy.

SERVPRO is a national leader and provider of fire and water cleanup and restoration services, and our disaster response professionals know from experience how devastating a home fire can be. We also know that when fire causes a loss of life, there is no “remediation” possible. This is why SERVPRO has teamed up with the American Red Cross (ARC) by supporting the ARC Disaster Responder program, and in particular the Home Fire Preparedness Campaign. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

SERVPRO encourages all Dickson-area homeowners to follow these fire safety guidelines, developed by the ARC through their Home Fire Preparedness Campaign, to help minimize injury or loss of life due to a residential fire.

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Fire prevention and fire safety planning are two very different things. Fire prevention planning helps control or eliminate the causes of a fire. Fire safety planning helps prevent injury and loss of life when a fire does break out. To protect your family and your property, you need both.

For more fire prevention and fire safety tips and information about fire and water damage restoration services, please call us at (615) 672-1905.

SERVPRO Gives Back to Robertson County Fire Fighters

11/11/2016 (Permalink)

The SERVPRO Rehab Trailer helped our local fire fighters recover after their different rounds of training.

Supporting the Lt. Brad Hutcherson Memorial Fire School

We were very proud to be a part of the Lt. Brad Hutcherson Memorial Fire School Training Event in Robertson County. This year's training included several local fire fighters who received outstanding training from top-notch instructors. 

In support of this year's event, SERVPRO provided a few pieces of equipment and a "Rehab Trailer" where the fire fighters recovered after different rounds of training. We also helped provide some useful gear that was handed out as door prizes to individual trainees.

About the Fire School

The fire school provides outstanding training to fire service members to our local fire fighters at a minimal cost while honoring Lt. Brad Hutcherson and his contributions to the Fire Service in Robertson County.

The school has some of the best instructors in the industry and enhances our community's fire fighters' knowledge, skill, and ability. However, to provide this outstanding training, the fire school relies heavily on community support and donations.

This year we we're happy to give back to our "community heroes" who give so much to us. 

To learn more about the Lt. Brad Hutcherson Memorial Fire School, you can visit their website by clicking here

If you'd like to learn more about our community support and involvement, call us anytime at 615-672-1905

Does Your White House Home Have A Mold Problem?

10/27/2016 (Permalink)

In White House, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 615-672-1905

Springfield Fire, Smoke and Soot Cleanup

10/10/2016 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Springfield Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Cheatham, Robertson and Dickson Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 615-672-1905

Faster To Any Size Water Damage in Dickson

8/27/2016 (Permalink)

Flooding and water damages are never convenient and don’t wait for regular business hours – thankfully neither do we. SERVPRO of Cheatham, Robertson & Dickson Counties provides emergency water damage mitigation and restoration services 24 hours a day, 7 days a week – including all holidays. We will respond immediately day or night.

Water is particularly invasive, and it will spread very quickly throughout your property. It will be absorbed into your floors, walls, furniture, etc. Therefore, water damages require immediate action, and quick response helps to minimize the damage and the cleaning and restoration costs. SERVPRO of Cheatham, Robertson & Dickson Counties will arrive quickly and start the water extraction process almost immediately.

Below is a Water Damage Timeline that shows how damage will progress if it’s not addressed quickly:

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery and anything else it touches.
  • Furniture finishes may start to bleed, causing permanent staining on carpets.
  • Photographs, books, magazines and other paper goods located on the floor will begin to swell.

1 - 24 Hours:

  • Drywall begins to swell and break down.
  • Furniture begins to swell and some may possibly crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor will begin to appear.

48 Hours to 1 Week:

  • Mold and mildew may begin to grow and spread.
  • Doors, windows and studs will begin to swell and warp.
  • Metal begins to rust and corrode.
  • Furniture may begin to warp and show signs of mold.
  • Paint begins to blister.
  • Hardwood flooring begins to swell and warp.
  • Serious biohazard contamination is possible at this time.

More Than 1 Week:

  • Restoration time and cost increase dramatically, and replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 - (615) 672-1905

Having Your Springfield Water Damage Handled by Certified Professional: Why It Matters

8/4/2016 (Permalink)

IICRC Certified Firm Logo from http://www.iicrc.org/

Doctors have the American Medical Association, attorneys have the American Bar Association, and water damage restoration professionals have the Institute of Inspection, Cleaning, and Restoration Certification (or IICRC).

When you have a water damage in your Springfield home or business, your emotions can range from frustrated to absolutely frantic. You may be thinking to hire the first person you can find with a 'shop vac' to take care of the damage - however, it's important to have an IICRC Certified Firm like SERVPRO of Cheatham, Robertson and Dickson Counties take care of the damage. Each one of our technicians is a certified water damage restoration technician (WRT), and each one of our production managers is certified in applied structural drying as well (ASD). 

Why It Matters

Because SERVPRO of Cheatham, Robertson and Dickson Counties is an IICRC certified firm - we handle all water damages in accordance with the ANSI/IICRC S500 Water Damage Restoration Standard. This ensures that you will receive outstanding, technically correct service, every time.

The explanation below from the IICRC's website describes the benefits of using an IICRC Certified Firm. 

"More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to pre-loss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return."

If your property suffers a water damage, be sure to call the Certified Professionals at SERVPRO of Cheatham, Robertson and Dickson Counties at (615) 672-1905.

Information above provided by http://www.iicrc.org/

Fire Damage from Grilling? Keep Cookouts Safe in Dickson

7/22/2016 (Permalink)

There's nothing like firing up the grill at your Dickson home during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren't considered. SERVPRO of Cheatham, Robertson & Dickson Counties wants you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.

Tips and information provided by the National Fire Association.

10 Unexpected Places Where Water Damage & Mold Creeps Into Your Springfield, TN Home

7/1/2016 (Permalink)

Mold can cause significant damage, but it can be prevented with proper precautions.

If a fixture or appliance in your home uses water, chances are it will leak at some point. These are 10 places many Springfield homeowners overlook when checking for water damage or mold:

1. Dishwasher 

There are two connections under each dishwasher that have the potential for mold and mildew to get started–the water supply and the discharge connection. The water supply needs to be lubricated with the right sealant and properly tightened periodically. The discharge connection involves a rubber hose and clamp, and installing the hose before the dishwasher is installed ensures it is done properly. Hoses wear out over time. If you’re buying an older house, it doesn’t hurt to check the dishwasher connections — especially if there’s an odd smell when you open the door. 

2. Icemaker Connections 

Refrigerators often get moved, either for cleaning or other projects. This can weaken or break the water line connection to the icemaker, causing leaks behind the refrigerator. 

3. Washing Machine Connections 

When installing a washing machine, always install a new hose, using the rubber washers the manufacturer recommends. Also, use Teflon tape and make sure to tighten the connection with vice grips so there are no drips or leaks. 

4. Hot Water Heater 

Many states have laws regarding the installation of hot water heaters, and most of them involve overflow pans that are piped to drain outside the house. The pan must be tilted at least ¼ inch to ensure the water does drain. Newer heaters with quick connect connectors should be properly lubricated and tightened so the shut-off valve doesn’t leak. 

5. Plastic P-Traps 

Under every sink in your home is a ?P-Trap,? almost always made of PVC pipe, which expands, and contracts. This process eventually loosens the connection and can cause leaks. Use Teflon tape to seal every P-Trap and check them periodically, tightening them by hand to ensure their connections don’t loosen and leak. Be careful, over tightening PVC can cause it to crack. 

6. Toilet Connections 

The base of the toilet is where most mold grows. Toilets should be installed with a horned wax ring, and then the base of the toilet grouted in with tile grout. The grout serves as a filler between the bowl and the floor to keep the bowl from rocking – which can compromise the wax ring. Also, make sure the toilet supply line is well-connected. 

7. Shower Doors 

To insure proper installation, we recommend shower doors be installed by a licensed plumber. Mold growing at the base of the tub may be from leaking or improperly installed shower doors. Shower doors need caulking on all three rails — the two side rails as well as the bottom rail. 

8. Tub 

The best way to prevent a leak from a tub is to make sure it is installed properly. If installed improperly, water and moisture can drip down under the tub causing water damage and mold issues. 

9. Exterior Water Connections 

If you’ve used a hose, you know how a poor connection or missing rubber washer can cause water to spray onto the house. This uncontrolled spray allows water to enter the space between the siding or into the wall leading to water damage and mold growth. 

10. Outdoor Water Sprinklers 

Make sure your sprinklers are well away from the house when turned on. The siding on your house is engineered to shed falling water (rain), not sprinklers shooting water up. 

If you take the proper precautions and monitor your home regularly, you should be able to avoid mold or at least catch it very early at its onset. 

Information from Homes.com article ’10 Unexpected Places Where Mold Creeps Into Your Home’

"Mold Removal" vs. Remediation in Dickson, TN - What's the Difference?

6/20/2016 (Permalink)

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business in Dickson is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO Franchise Professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. To learn more about our mold remediation process.

  1. Emergency Contact - (615) 672-1905
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Water Damage in Springfield? We're Faster to Any Disaster

6/6/2016 (Permalink)

There's no such thing as a small water damage in Springfield - especially when the water you don't see contains bacteria or can cause mold, rot and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property. 

At SERVPRO of Cheatham, Robertson & Dickson Counties, we know how disruptive water damage can be for your home or business. We are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your home or business will be quickly and thoroughly dried to industry standards. With rapid response time and a full line of water cleanup and restoration services, SERVPRO of Cheatham, Robertson & Dickson Counties can help you regain control quickly, ensuring your facility and its contents are properly dried deodorized and protected. 

Before you risk further damaging the value of your Springfield home or facility by attempting to clean up the mess yourself, call SERVPRO of Cheatham, Robertson and Dickson Counties.

Prevent Water Damage in your Ashland City Home This Spring by Watching for Sump Pump Failures

5/19/2016 (Permalink)

Sump pumps are headache savers when it comes to saving our Ashland City basements from flooding whenever a downpour occurs. The sump pump sits in the lowest part of our basement or crawlspace and is automatically activated when it detects that there is water starting to fill up the hole it is sitting in. As the pump runs, it sends the water out of the discharge line and away from the home making sure that the home does not flood. Like any other mechanical device, sump pumps still have the possibility of failing.

Causes of sump pump failure

  • Power failure – The most common cause for failure of a sump pump is a power outage. As we know, most power outages happen when we need the sump pump most, during a storm. Purchasing a backup generator to keep your sump pump moving during a storm can save your home from a flooded basement.
  • Improper installation – The installation of a sump pump is crucial to it working properly. One mistake or misstep in following the manufacturer instructions can lead to water to be displaced. Make sure to follow the manufacturer’s manual or consult a professional to make sure the sump pump is installed correctly.
  • Frozen or clogged discharge line – The discharge line is where the water exits the home. It is important to make sure that the line is protected from freezing and does not have debris such as dirt, rocks and sticks. A grated discharge line will give water a separate way to flow in case of a blockage.
  • Lack of maintenance – Manufacturers recommend testing and running the pump every 2-3 months.
  • Switch problems – The purpose of the sump pump is to automatically turn on when a sensor notices that there is water build up. If the pump gets shifted and moves position inside of the basin, it can cause switch to be inaccurate and not know where the correct water level is, making the pump not switch on at the correct time.
  • Manufacturer defect – Although it is rare to get a bad machine right out of the store, it still is possible. It is important to test the pump after installation to ensure that it is running properly so that you aren’t finding the defect when it is already too late.

  Source - http://renewservices.com/7-causes-of-sump-pump-failure-what-to-do/

Ensure Good Indoor Air Quality in Your Dickson Home or Business

5/6/2016 (Permalink)

Source: ASHRAE Standard 62.2, Ventilation and Acceptable Indoor Air Quality in Low-Rise Residential Buildings, and 2001 ASHRAE Handbook, Fundamentals

Below are 10 tips from the Society of Heating, Refrigeration & Air-Conditioning Engineers to insure good indoor air quality in your Dickson home or business.

  1. Vent bathrooms, kitchens, toilets and laundry rooms directly outdoors. Use energy efficient and quiet fans.
  2. Avoid locating furnaces, air conditioners and ductwork in garages or other spaces where they can inadvertently draw contaminants into the house.
  3. Properly vent fireplaces, wood stoves and other hearth products; use tight doors and outdoor air intakes when possible.
  4. Vent clothes dryers and central vacuum cleaners directly outdoors.
  5. Store toxic or volatile compounds such as paints, solvents, cleaners and pesticides out of the occupiable space.
  6. Minimize or avoid unvented combustion sources such as candles, cigarettes, indoor barbecues, decorative combustion appliances or vent-free heaters.
  7. Provide operable windows to accommodate unusual sources or high-polluting events, such as the use of home cleaning products, hobby activities, etc.
  8. Use sealed-combustion, power-vented or condensing water heaters and furnaces. When natural-draft applications must be used they should be tested for proper venting and should be located outside the occupiable space when possible.
  9. Put a good particle filter or air cleaner in your air handling system to keep dirt out of the air and off of your ductwork and heating and cooling components.
  10. Distribute a minimum level of outdoor air throughout the home, using whole-house mechanical ventilation.

For other information or to schedule a HVAC or ductwork cleaning call us today!

Great Turnout for Discover White House

4/25/2016 (Permalink)

Discover White House

We were proud support the White House Area Chamber of Commerce this weekend by participating in their annual "Discover White House" event. There was a great turnout this year as community members came in droves to interact with the town's businesses, enjoy the entertainment and eat the wonderful food from the line of food-trucks outside. There were also lots of items to bid on in the huge silent auction.

All-in-all it was a great event put on by the Chamber, and the hard work of Mandy Christenson (Chamber Director), President Mark Reid, President-Elect Joey Tate, and the entire Chamber Board of Directors definitely showed. Thanks to all for great event!

Don't Let Spring Storms Cause Water Damage and Flood Damage to Your Dickson Home

4/20/2016 (Permalink)

With storm season underway, there are unfortunate cases of flooding and power outages taking place in Springfield, White House, Greenbrier, Ashland City, Pleasant View and Dickson. The humidity and flooded areas create a perfect combination and environment for mold to grow, giving you more than just flood damage to take care of. The sooner the water damage is cleaned up, the less likely there is a chance for mold to produce, leaving you with less to cleanup in the end. According to Angieslist, there are important steps to take in order to prevent mold damage after a flood.

Flood damage cleanup

  1. Remove furniture and upholstery to clean or repair separately.
  2. Start by using a wet/dry vacuum to get rid of as much water as possible so the water is not sitting. 
  3. Use fans to circulate air and speed up the drying process. A dehumidifier can also be used to remove the excess moisture in the air to prevent mold growth.
  4. Once the water and moisture is cleared, start cleaning and treating the carpet and flooring throughout the flooded area. Steam clean any carpeted area to properly sanitize and check the padding under the carpet to ensure that it does not need replaced. Carpet padding usually needs replaced when a flood occurs.
  5. Clean walls and baseboards with warm water and soap to remove any residue. Then apply bleach and water mixture to sanitize the surface. 

Water damage produced from a flood can be dangerous and cause illness due to the bacteria sitting in the water. It’s important to act quickly when it comes to flood and water damage to prevent illness and worse damage to occur.

Source - http://www.angieslist.com/articles/6-steps-prevent-carpet-mold-after-water-damage.htm

Duct Cleaning: Are Your Ducts in Order in your Springfield Facility or Home?

4/8/2016 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your Springfield facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Cheatham, Robertson & Dickson Counties service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. Our professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, our professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of Cheatham, Robertson & Dickson Counties uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.
  • For more information on duct cleaning, or to schedule an appointment, contact us by calling 615-672-1905.

    Spring Cleaning: Spruce Up Your Greenbrier Space

    3/25/2016 (Permalink)

    Birds are chirping and the temperatures have warmed up - spring is finally here in Greenbrier! Spring cleaning is a tradition allowing us to freshen our environment and get a head start on the hectic seasons of spring and summer. While many people deep clean their homes, this is also a great time to clean and organize your business.

    SERVPRO of Cheatham, Robertson & Dickson Counties can help get your facility in tip top shape. In addition to air duct and HVAC cleaning, we are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications. Other services include: upholstery and drapery cleaning, hard floor cleaning and care, and odor deodorization.

    A clean environment is a healthy environment! Improve your living and work spaces this spring. If you need a little help, don't worry, SERVPRO of Cheatham, Robertson & Dickson Counties has the tools to make your home or business sparkle in no time!

    Spring Cleaning Your Workspace

    • Divide Your Workspace Into Zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.
    • Keep Only What You Need At Arm's Length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them. 
    • Sort Your Catch-All Drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.
    • Eliminate Digital Clutter: Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files - with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.
    • Create A Daily Paper System: Consider creating hanging files or baskets labeled "To Read," "To Do," and "To File." Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.
    • Disinfect Regularly: Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard and monitor once a week with disinfecting wipes.

    Tips provided by Forbes, The Dangers of a Messy Desk.

    Understanding Water Damage Types in White House

    3/4/2016 (Permalink)

    When your White House home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. 

    Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive:

    Damage from Clean Water

    • Shut off the water source if possible or contact a qualified professional to do so.
    • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.
    • Remove as much excess water as possible by mopping or blotting. Wipe excess water from wood furniture after removing lamps and table top items.
    • Remove and prop up wet upholstery cushions to allow more even drying.
    • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
    • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
    • Do not use your household vacuum cleaner to remove water as there is a potential for electrical shock or causing damage to the vacuum cleaner.
    • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

    Damage from Contaminated Water

    • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
    • Do not walk through contaminated areas, as you could spread damage to uncontaminated areas.
    • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
    • Do not use household fans to dry the structure; air flow could spread contaminants.
    • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

    When you have a water damage, don't leave your property to chance. Call SERVPRO of Cheatham, Robertson & Dickson Counties.

    Smoke Alarms Prevent Fire Damage in Ashland City and Save Lives

    2/22/2016 (Permalink)

    Smoke alarms play a vital role saving lives in Ashland City, and when properly installed, can reduce the risk of fire injury in half.

    The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met. 

    Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

    Here are some tips for smoke detector installation and maintenance:

    • Install smoke alarms on every level of the home, including the basement.
    • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
    • Test smoke alarms at least once a month using the test button.
    • Replace batteries in all smoke alarms at least once a year. If an alarm "chirps," the battery is low and should be replaced right away.
    • Replace all smoke alarms when they are 10 years old.

    Just the Facts: Smoke Alarms

    • Three our of five fire deaths occur in homes with no smoke alarms or when the alarms are not working.
    • Smoke alarm failures usually result from missing, disconnected, or dead batteries.
    • More than one-third (37 percent) of home fire deaths result from fires in which no smoke alarms are present.
    • The risk of dying in a home fire is cut in half in homes with working smoke alarms.

    *Statistics & Tips provided by National Fire Prevention Association

    Have Your Springfield Business Ready in 2016: SERVPRO's Emergency Ready Profile

    2/11/2016 (Permalink)

    The New Year signifies a fresh start. With each New Year, many people resolve to better themselves or some part of their life. This year, make a resolution to have your Springfield business READY. No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens."

    In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your Springfield facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO of Cheatham, Robertson & Dickson Counties as your disaster mitigation and restoration provider. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO Ready App, this information is stored electronically and can be accessed using your mobile device, making help just a few clicks away.

    Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes. Call SERVPRO of Cheatham, Robertson & Dickson Counties to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2016

    Advantages of the SERVPRO Emergency READY Profile

    • A no-cost assessment of your facility
    • A concise profile document containing only the critical information needed in the eveny of an emergency
    • A guide to help you get back into your building following a disaster
    • Establishes SERVPRO of Cheatham, Robertson & Dickson Counties as your disaster mitigation and restoration provider
    • Identification of the line of command for authorizing work to begin
    • Provides facility details such as shut-off valve locations, priority areas and priority contact information

    Protect Your Home in Dickson from Frozen Pipes this Winter

    1/8/2016 (Permalink)

    Image Source: engineeredconstruction.com

    In Dickson County, the winter always seems to creep up on us. The weather outside turns from cool and moderate, to absolutely freezing seemingly overnight. To combat these frigid temperatures, we protect ourselves by budling up in layers of clothing, turning on the heat in our homes and spending more time inside. However we often don't think about the protection of our home during the winter months. The frigid temperatures that can chill us to the bone can also do a number on indoor plumbing. Below we've listed some tips to protect your home in Dickson and avoid frozen pipes this winter.

    1. Insulate your pipes

    The pipes located in your crawlspace, basement, attic and exterior walls are particularly vulnerable to freezing temperatures. Protect these pipes by properly insulating them using snap-on foam insulation or even towels.

    2. Drip faucets

    During cold days and nights, it helps to let your faucets drip both hot and cold water to avoid pressure build-up and keep the water moving to prevent freezing.

    3. Open kitchen & bathroom cabinets containing plumbing

    As a general rule, when you drip your faucets open the cabinet doors beneath them as well. This allows the heat from your home to better circulate around the pipes in these areas.

    5. Close vents to crawlspace

    If you have a crawlspace, be sure to close the vents to ensure this area is as warm as possible

    5. Check foundation

    Having cracks in your foundation walls can all cold weather in and make it more likely for pipes to freeze. Fill the cracks with caulking or expanding foam.

    Know How to Properly Use a Fire Extinguisher to Protect Your Springfield Home or Business from Fire Damage

    12/3/2015 (Permalink)

    Photo courtesy of www.osha.gov.

    Everyone knows what a fire extinguisher looks like, but when it comes to operating one, do you know how to use it in case of an emergency? In the moment a fire occurs, our ability to stay calm and think rationally isn’t always there. It’s very important to know how to use a fire extinguisher ahead of time so that we know what to in that situation. There most likely won’t be time to read the label once you realize the fire has started. According to the U.S. Fire Administration, the best way to remember how to use a fire extinguisher is by remembering the word PASS.

    How to Use a Fire Extinguisher:

    Pull the pin. Hold the fire extinguisher with the nozzle pointing away from you and release the locking mechanism.

    Aim low. Point the fire extinguisher at the base of the fire.

    Squeeze the lever slowly and evenly.

    Sweep the nozzle from side to side.


    Fire Extinguisher Maintenance:

    According to fire-exinguisher101.com, fire extinguishers should be inspected once a month. When doing this, make sure that the extinguisher is always in a convenient location to grab and is not blocked by anything, in case of an emergency. Check the pressure of the extinguisher at its gauge to make sure that the pressure is within the recommended level. Make sure the nozzle and other parts of the extinguisher have not been tampered with and that the pin is intact. Check for dents, leaks, rust and other signs of abuse/wear. Always make sure to recharge extinguishers after each use regardless of how much they were used.

    Preparing and Preventing a Home Fire in your Cheatham, Robertson or Dickson County Home

    10/28/2015 (Permalink)

    Steps you can take now:

    • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
    • Never smoke in bed
    • Talk to your children regularly about the dangers of fire, matches and lighters and keep them out of reach.
    • Turn portable heaters off when you leave the room or go to sleep.

    Smoke Alarms:

    • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
    • Teach your children what smoke alarms sound like and what to do when they hear one.
    • Test smoke alarms once a month, if they’re not working, change the batteries.
    • Smoke alarms should be replaced every 10 years. Never disable smoke or carbon monoxide alarms.
    • Carbon monoxide alarms are not substitutes for smoke alarms. Know the difference between the sound of smoke alarms and carbon monoxide alarms.

    Cooking Safely:

    • Stay in the kitchen when frying, grilling or broiling food. If you leave the kitchen, turn off the stove.
    • Stay in the home while simmering, baking, roasting or boiling food. Check it regularly and use a timer to remind you that food is cooking.
    • Keep anything that can catch fire – like pot holders, towels, plastic and clothing – away from the stove.
    • Keep pets off cooking surfaces and countertops to prevent them from knocking things onto the burner.

    Cheatham, Robertson & Dickson County Fire Damage - Why You Should Leave Smoke Damage Removal to a Professional

    9/25/2015 (Permalink)

    Fire damage is just the beginning when your house or office catches fire. Smoke and water also do a lot of damage, and this needs to be mitigated as soon as possible in order for the building to be returned to its pre-fire condition.

    Why Is Smoke Damage Serious?

    Smoke leaves behind powerful odors because of the material burned. Carpets, upholstery, wood and plastics are all burned and create odors and ash that can corrode, etch and discolor as well as cling to the remaining structure. Some of the fumes from the fire damage will seep into the walls and floors and may contaminate the indoor air much later if they are not removed. These cannot be removed with a household cleaner. It takes special equipment and the expertise of professionals to mitigate smoke damage, so the house is odor-free.

    The different types of damage include:

    •  Plastics that melt and change color
    •  Fiberglass that cracks
    •  Finishes on appliances that turn yellow
    •  Metals that tarnish or corrode
    •  Wood that may need refinishing

    The longer you wait to call a professional mitigation contractor, the worse the situation will be. After the fire is out, the smoke and ash remain. It’s also more cost-effective to get the repair started as soon as possible. Even if the fire damage in Springfield is contained in a small part of your house, smoke damage can permeate a greater area.

    How Is Smoke Damage Cleaned?

    Professionals use thermal fogging to remove smoke odor. This technique opens the pores in the walls and floors to neutralize the odor from the smoke that has entered deep into them. The also use dehumidifiers to thoroughly dry the water damage and ozone generators to neutralize the odor. Different chemicals are required to remove the smoke from different substances such as wood and plastic. The final step in smoke mitigation is to repaint the walls and ceilings.

    Professionals Know the Job

    The best fire damage professionals are properly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They take extensive coursework to get their certification. They will identify all the affected materials in your home and find the source of any odors. Smoke and heat will distribute ash through the home and it can remain in cracks and crevices. Experts know what can be salvaged and what needs to be discarded. They use specialized detergents that have been designed to treat specific types of odor.

    Professionals can also increase the possibility of saving property rather than needing to replace it, and they can clean out your vents and ducts. Some of the services offered are:

    •   Removal of smoke and odor
    •   Cleaning and sanitizing
    •   Professional deodorization
    •   Temporary protection of surfaces already cleaned
    •   Removing carpets and pads if required

    Fire damage is devastating, but it is not over when the fire is out. To get your home back to pre-damaged condition, professional fire and smoke mitigation is essential.

    SERVPRO of Cheatham, Robertson & Dickson Counties’ fully certified water removal staff can perform a complete damage assessment to your home of office, and then recommend and follow the industries standards to get your water removal restoration repaired properly available 24 hours a day.

    September is National Preparedness Month

    8/24/2015 (Permalink)

    September is National Preparedness Month, an annual awareness event sponsored by the Federal Emergency Management Agency (FEMA). This is a great time for business owners to review their emergency preparedness and business continuity plans. SERVPRO of Cheatham, Robertson and Dickson Counties points to startling statistics like this one to emphasize the importance of advance planning: according to FEMA, as many as 40 percent of businesses never reopen following a major flood disaster.*

    "Business owners in who think they are prepared for an emergency because exits are clearly marked and fire or flood drills are parts of the regular routine really need to take another look at their preparations," said Sue Steen, SERVPRO Industries, Inc. chief executive officer. "A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more -- information that can save emergency responders precious time and help contain damage and minimize injury."

    Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO® Emergency READY Program to help business owners in Springfield, White House, Ashland City, Pleasant View, Dickson and surrounding areas create an Emergency READY Profile® (ERP) for their facility, at no charge. The business owner works with SERVPRO® to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO's free smartphone app.

    "For a business to survive and thrive, it needs to get back to business as soon as possible after a disaster strikes," said Steen. "With an ERP in place, SERVPRO's Disaster Response teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery."

    SERVPRO® of Cheatham, Robertson and Dickson Counties specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it "Like it never even happened," for both commercial and residential customers. For more information on the SERVPRO® and the SERVPRO® Emergency READY Program, please visit https://ready.SERVPRO.com/home/mobileapp.

    Grilling & Fire Pit Safety Tips to Prevent Fire Damage This Summer at your Cheatham, Robertson or Dickson County Home

    7/27/2015 (Permalink)

    As the weather gets warmer, we transition from spending all of our time bundled up inside, to spending every minute we can outdoors in the sun. We’re excited to finally trade the stove for a grill and the fireplace for a fire pit in the backyard. As we drag the summer appliances out and set up the backyard to get ready for the summer, we have to keep the proper safety precautions in mind to avoid fire damage in Ashland City, White House, Pleasant View, Springfield, Greenbrier and Dickson. According to the National Fire Protection Association, every year grilling causes an average of 8,800 home fires.

    Grill safety tips:

  • There should be a 3-foot clearance surrounding the grill making sure that there are no kids or pets within this range
  • Position the grill far away from home siding, deck railings, and out from underneath overhangs or branches
  • Periodically remove grease buildup from the trays below the grill to prevent grease fires
  • Make sure to buy the proper starter fluid for charcoal grills and never add the fluid once the grill has already been ignited
  • If using a propane grill, check the propane cylinder hose for leaks each year to make sure that it is not leaking gas while cooking
  • Fire pit safety tips:

  • Before lighting the fire, make sure that the lid can fit over top of the material inside of the pit in case of an emergency
  • Keep a fire extinguisher or hose nearby
  • Do not use flammable fluid to start or relight the fire
  • Keep the fire pit well away from flammable materials and fluids
  • Do not burn trash, leaves, paper or cardboard that could spark or send hot particles through the air 
  • Source - http://www.nfpa.org/safety-information/for-consumers/outdoors/grilling 

    Be safe this Independence Day. Avoid firework related injuries & fire damage in Cheatham, Robertson & Dickson Counties.

    7/2/2015 (Permalink)

    Fireworks by the Numbers

    • Fireworks account for 2 out of 5 of all reported fires on Independence Day, more than any other cause.
    • Fireworks cause close to 20,000 reported fires each year - 1,200 of which are structure fires.
    • These fires result in civilian injuries and around $32 million in direct property damage.

    Follow these safety tips when using fireworks:

    • Never allow young children to play with or ignite fireworks.
    • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
    • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
    • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
    • Never try to re-light or pick up fireworks that have not ignited fully.
    • Never point or throw fireworks at another person.
    • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
    • Light fireworks one at a time, then move back quickly
    • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
    • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
    • Make sure fireworks are legal in your area before buying or using them.

    Sources: NFPA’s Fireworks Fact Sheet, Fire Analysis and Research Division, June 2014 & http://www.cpsc.gov/Safety-Education/Safety-Education-Centers/Fireworks/

    When water damage occurs in Cheatham, Robertson or Dickson County spring into action

    6/19/2015 (Permalink)

    Take Fast Action When Springfield Water Damage Occurs

    If your home is flooded, then you need to spring into action. It is important that water removal is accomplished in a timely manner to prevent damage to your home. There are other problems that water causes such as unhealthy indoor air quality. You can physically remove wet items and carry them outdoors to dry. A large fan will help with water removal in Ashland City, Springfield, Dickson White House and Greenbrier to dry items faster. High humidity levels can affect every member of your family in a negative manner. If you have family members with respiratory problems, then it is important that you get rid of excess water. 

    Consider hiring a company that specializes in water damage. They will bring professional equipment that will dry your home faster. This is important to prevent damage to your floors, walls and ceilings. Protect yourself and your family by wearing a respiratory mask while cleaning up after water damage. Throw away items that have been saturated with water such as mattresses, rugs and carpets. 

    Water damage can also occur due to damaged water or sewer lines. If the sewer has backed up into your home, you must take steps to prevent bacteria from entering your home. Consult a professional water damage company for best results. Consult with your insurance agent to find out what items are covered. Some homeowner's policies do not cover damage due to flooding or other disasters. Prepare ahead of a disaster by storing items such as canned foods and important papers inside plastic containers and bags. Important information such as insurance policies should also be protected. 

    If your area weather station is reporting possible flooding in your area, then you should unplug all appliances. Turn the electricity off before you vacate the premises. It is important to prepare ahead for natural disasters that can catch you off-guard. Make sure all family members know what to do in case of an emergency. Never use your household vacuum to remove excess water. A professional water damage company has equipment to remove water safely and efficiently. Contact a professional before an emergency situation unfolds in front of you and your family.

    SERVPRO of Cheatham, Robertson & Dickson Counties’ Professionals provide fire and water damage restoration services. SERVPRO of Cheatham, Robertson & Dickson Counties proudly serves Springfield, Dickson, White House, Ashland City, Greenbrier, Pleasant View and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your home or structure caused by:

  • Dickson Water Damage
  • Springfield Fire Damage
  • Ashland City Flood Damage
  • White House Mold Damage
  • Are You Missing These Hidden Sources of Springfield Fire?

    6/5/2015 (Permalink)

    Are You Missing These Hidden Sources of Fire?

    Most people are aware of the Springfield fire risks posed by candles, smoking, and malfunctioning appliances, but there are also a number of everyday household hazards that may surprise you. Below are some of the most commonly overlooked sources of house fires.

    Microwaves

    Microwaves - especially out-of-date models - are one of the most common sources of house fires. Accidentally microwaving a piece of silverware or aluminum foil can cause arcing, and dry foods can easily ignite if cooked for too long. To make matters worse, the fan can also provide oxygen to feed the flames, which is why you should never leave a microwave unattended when in use. 

    Batteries

    While battery-related fires are rare, they do happen. 9-volt batteries are especially hazardous, since the positive and negative posts are so close together. If a piece of conductive metal comes between those posts, it could cause a short, igniting any nearby combustible materials. The best option is to store unused batteries in their original packaging, or to cover the ends with a bit of electrical tape. Never store batteries in a drawer with loose metal or flammable objects. 

    Light Bulbs

    All outlets are rated for a certain wattage, and use light bulbs that exceed those standards is a fire waiting to happen. If the outlet is unmarked, the safest course of action is to choose light bulbs that are 60 watts or below. If your home includes track or recessed lighting, consider using cooler LED bulbs instead of CFLs in order to avoid overheating. 

    Dryer Lint

    Every year, more than 15,000 fires are caused by dryer lint. Lint traps do not catch the majority of lint, which means that most of it ends up in the dryer vents, blocking air flow and exhaust gasses and eventually becoming a serious fire hazard. Clean the lint trap between each load of laundry, and take the time to clear lint away from the vent and the back of the dryer at least once a month. 

    Laptops

    Laptops heat up during regular use, and covering up their cooling vents can result in overheating and even a Springfield fire. Avoid leaving your laptop on the bed, couch, or any other surface that might block air flow. 

    Reading Materials

    Newspapers, magazines, books, and paperwork can easily ignite if stored too close to a heat source. Always store reading materials on a shelf or in another cool, dry place, and consider tossing out anything that you won't use again so that it doesn't become a hazard in the future. 

    Heating Pads

    Heating pads and electrical blankets that are old, damaged, or improperly used can pose a significant risk to your home and your safety. Replace any pads that have missing covers, tears, cracks, or exposed wires. Avoid bunching pads up during use, and never fall asleep with a heating pad turned on - many older models do not have an auto-off setting, which can lead to serious burns, short-outs, and even Springfield fires

    Charcoal

    Barbecue charcoal is highly flammable, even when it's damp. The best way to store charcoal is to keep it inside a metal container with an air-tight lid, so that if a fire does start, it won't be able to spread. Keep charcoal in an area that isn't exposed to sunlight or moisture, such as a shed or outdoor storage unit. 

    Clutter

    Assorted clutter is a surprisingly common source of household fires. Combustible materials that are stored near light fixtures or electrical outlets can easily ignite; clutter in the bedroom is especially dangerous since it gives you less time to react to a potential fire. Avoid stacking clothing or paperwork in a closet with light bulbs, and vacuum regularly so that flammable dust doesn't accumulate around sockets and light fixtures. 

    Old Appliances

    Old and outdated appliances are a major Springfield fire hazard, even if appear to be functioning properly. Many older appliances do not have the built-in safety features that come with modern models, and pieces may wear out or break down over time with regular use. Check old appliances regularly for worn insulation, exposed wiring, or malfunctioning components.

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

    1. Emergency Contact
    2. Inspection and Fire Damage Assessment
    3. Immediate Board-Up and Roof Tarp Service (if needed)
    4. Water Removal and Drying (if water damage is present)
    5. Removal of Smoke and Soot from All Surfaces
    6. Cleaning and Repair
    7. Restoration

    Dealing with Water Damage in Cheatham, Robertson or Dickson Counties

    5/29/2015 (Permalink)

    Dealing with Water Damage

    Water damage is traumatic, often to homeowners as much as their house. The first time you see the water damage  is a shock; you may not know where to start in repairing it. However, there are steps you can take in the immediate time after a flood, burst pipe, or other damage that will make it easier to repair your home and move on with your life. 

    1. Stop the influx of water. You cannot repair water damage while water is still entering your home. If there is a pipe leak or other repair issue, turn off the water supply and have the problem repaired. If the damage is from a storm or flood, use sand bags or other ways of reducing the water. In some cases, people have to wait out the deluge when water damage is caused by a natural disaster. 

    2. Call your insurance company. It is important to know from the beginning what types of water damage your insurance company covers, as well as whether they will cover water removal and other services. Even if this is not an incident covered by your homeowner’s insurance policy, your insurance agent can still offer you advice. 

    3. Dry out your home. Standing water and wet upholstery can breed dangerous microbes in just 24 hours, so fast water removal is crucial to your future health. Mop or use a wet vac, bag up clothing and textiles, and throw away things like mattresses that hold moisture and cannot easily be cleaned. Open all windows and turn on fans. This will limit the growth of mold and bacteria while also limiting your exposure to whatever microbes are already present. 

    4. Call in the experts. Call professional mold inspectors who can look for remaining water in areas where it hides and immediately dry it out.

    Water damage can be successfully dealt with if you immediately remove water where you can see it and have an expert deal with it where you can’t. Soon you will be once again enjoying a safe and dry home.

    Water Damage Restoration

    Basement flooding or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are: 

    Put a Freeze on Winter Fires

    2/20/2015 (Permalink)

    According to FEMA, home fires occur more in winter than in any other season. 

    In fact:

    • Half of all home heating fires occur in the months of December, January & February.
    • Heating equipment is involved in 1 in every 6 reported home fires & 1 in every 5 home fire deaths.

    Here are some tips to avoid damage to your property this winter:

    1. Keep anything that can burn at least 3 feet away from any heat source like fireplaces, wood stoves, radiators or space heaters.
    2. Keep portable generators outside, away from windows and as far away as possible from your house. 
    3. Install and test carbon monoxide alarms at least once a month.
    4. Have a qualified professional clean and inspect your chimney and vents every year.
    5. Store cooled ashes in a tightly covered metal container, and keep it outside at least 10 feet from your home and any nearby buildings.
    6. Plug only 1 heat-producing appliance (such as a space heater) into an electrical outlet at a time.

    For more information on how to prevent winter fires, you can visit www.usfa.fema.gov/winter/

    Preparing Your Home for Freezing Temperatures

    2/17/2015 (Permalink)

    How Ice Dams Form: http://learningcenter.statefarm.com

    The past couple of years have brought on bitter cold winters and unexpected climate changes. This winter is holding true to form as we battle the current ice storm. These frigid temperatures can result in frozen/burst pipes & ice dams.

    Bursting pipes alone can result in more than $5,000 in water damage, including the amount of damage that can be done from a flooded basement or flood damage in other parts of your home. 

    Another important and dangerous winter issue is ice dams that collect on the roof. Ice dams are created from snow melting from a warm part of the roof back down to a cold spot where the water refreezes and forms a dam. The ice dams continue to build up over cold days leaving a pocket for water to sit and leak through the roof.

    Here are some preparation tips to protect your home this winter: 

    Make sure to insulate pipes. Pipe insulation can cost as little as $0.50 per liner foot according to the Institute for Business and Home Safety (IBHS).

    Clean out gutters. By making sure there are no blockages in your gutters you can avoid ice dams, which cause water to back up and flow into the house.

    Ensure there are no broken seals around windows and doors. 

    Check the roof for leaks or cracks in seals. These cracks usually form around vent and chimneystacks. Snow, which is mostly likely to collect on the downwind side of the roof, can cause damage to shingles. 

    SERVPRO® Celebrates 6th Consecutive Year on Entrepreneur's Top 10 Franchise List

    1/26/2015 (Permalink)

     Below is a recent press release regarding SERVPRO's ranking in Entreprenuer Magazine's Franchise 500 rankings:

    Cleanup and restoration franchisor stands strong in the #7 position in the 2015 Franchise 500 rankings

     SERVPRO®, a cleanup and restoration franchise company, maintains its hold on the No. 7 spot overall – out of a group of 927 franchises that qualified for inclusion in the list—in the recently announced 2015 Franchise 500 rankings* from Entrepreneur magazine. This recognition marks the sixth consecutive year Entrepreneur has included the company in its Top 10 list and the 12th consecutive year SERVPRO has earned the top spot on the magazine’s list in its own industry—Restoration Services.

     Entrepreneur magazine’s Franchise 500 selection process** uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.”

     “It’s very satisfying to represent the ongoing brand leadership of SERVPRO® for disaster cleanup and restoration services in the Cheatham, Robertson and Dickson Counties area,” said Cody Sullins, owner of “SERVPRO® of Cheatham, Robertson and Dickson Counties. “As a SERVPRO franchisee, we have the tools and knowledge—and the responsibility—to provide the best possible service to every customer.”

     According to Sullins, SERVPRO continues to innovate with systems, processes and training designed to deliver faster, more consistent results to their customers. In the past year, SERVPRO customers benefited from the introduction of the following advanced features:

    • The company’s DryBook proprietary software, which provides franchisees with tools to capture and track the steps of a restoration project according to industry best practices and standards.
    • The Here to Help® Connection, which provides homeowners with 24/7 access to real-time data, allowing them to track progress toward project completion.
    • The Drying Chamber, which uses vacuum freeze-drying technology to vaporize water in water-damaged documents—a technique recommended by the Library of Congress. The process can recover and restore even the most delicate items and preserve the integrity of a variety of media including irreplaceable files, medical files, books, x-rays, photographs and more.

    Homeowners Take Note! Holiday Fire Risk Increases After Christmas Day

    12/5/2014 (Permalink)

    The following is a recent press release, were SERVPRO Industries CEO, Sue Steen, encourages homeowners to take precautions throughout the holiday season:

    Restoration Specialists SERVPRO® Cautions Homeowners to Take Common Sense Precautions Throughout the Holiday Season

    Most homeowners are aware holiday decorations should be used with care. Each year, statistics tell the story of the fire danger resulting from frayed wires, proximity to heat sources, and lights left on unattended. But disaster recovery specialists SERVPRO wants homeowners to know that the danger of fire caused by holiday decorating, and by Christmas trees specifically, actually increases after the holiday. Citing research from the National Fire Protection Association (NFPA)*, the fire and water damage experts at SERVPRO say while four out of five Christmas tree fires happen in December and January, the 10 days with the highest average number of fires were all after Christmas Day.

    "For many families, preparing for the holiday season is a very busy time," said Sue Steen, SERVPRO Industries, Inc. chief executive officer. "Come December 26, it's tempting to relax and stop watering the Christmas tree, replacing bulbs in outdoor lights and tucking indoor garlands back into place. Dry greens, open sockets and decorations that slip dangerously close to light sockets or fireplaces can all increase the risk of fire in the days after the Christmas holiday."

    The American Christmas Tree Association** quotes Nielsen research that says Americans purchased 21.6 million live Christmas trees in 2011. That number is significant because, according to the NFPA, Christmas trees remain the number one culprit in holiday fires. Forty-three percent of Christmas tree fires happen in December, but January is close behind, claiming 39 percent -- numbers that demonstrate the danger of allowing Christmas trees to dry out during and after the holiday season. Tragically, Christmas tree fires are particularly deadly, claiming on average one life in every 40 fires compared to an average of one death per 142 total reported home fires.

    Steen encourages homeowners who choose to decorate with live Christmas trees to be diligent about watering their trees both before and after the holidays. "When a Christmas tree dries out, it takes only a single spark from the fireplace, a draft that blows a candle flame too near, or a carelessly held cigarette to turn your holiday celebration into a tragedy," says Steen. "Beyond the damage from the fire itself, a Christmas tree fire, like any fire, can result in extensive smoke and water damage throughout your home, and can even be deadly."

    As the holiday season moves into full swing, SERVPRO reminds homeowners to take common sense precautions based on a clear understanding of the potential danger to help prevent holiday traditions from turning into a holiday nightmare.

    SERVPRO Offers Free Disaster Prep Tips Following National Preparedness Month

    11/5/2014 (Permalink)

    If disaster does strike, leaving fire, water or mold damage in its wake, area SERVPRO emergency restoration specialists offer an assortment of services to help local residents quickly restore damaged property.

    This fall, in recognition of the annual National Preparedness Month (NPM), activities and events took place across the country to highlight the importance of emergency preparedness and to promote individual involvement in preparation for emergency response. Area franchises of the restoration company SERVPRO continue to offer free preparedness materials for NPM.

    The focus of this year’s campaign: “Be Disaster Aware – Take Action To Prepare” is to encourage Americans to work together to take concrete actions toward emergency preparedness. SERVPRO often sees the benefits of emergency preparedness.

    SERVPRO suggests residents throughout the country begin to prepare for a natural or man-made disaster by taking the following steps to lessen the impact on their families and their communities if disaster strikes.

    Prepare an Emergency Supply Kit – Families should plan for 3 days of supplies, including water (a gallon per person per day is recommended) and non-perishable foods. Basic tools (wrench, pliers, can opener, matches), fire extinguisher, flashlight and radio with extra batteries, a first aid kit, extra clothing and hygiene items, garbage bags and duct tape, copies of important documents (insurance policies, ID, bank accounts), cash and local maps should also be included.

    Establish a Family Emergency Plan – An out-of-town contact should be noted as a centralized, emergency communications facilitator in case a disaster strikes. That person’s number should be included in emergency contacts on each family members cell phone. If that person cannot be reached with a call, texting should be tried. 

    Stay Informed – Most communities have established emergency procedures and participate in activities planned to communicate those procedures. Checklists and other disaster preparedness tools are available from SERVPRO or at ready.gov.

    While it’s common for individuals to insure their homes, cars and possessions, and even to prepare living wills to protect their families in the event of some unthinkable accident, only 36 percent believed there was a high likelihood of a natural disaster ever happening in their community, according to a Citizen Corps National Survey. And yet disasters can and do happen every day. In fact, FEMA has recorded more declared disasters to date this year alone, up from last year.

    If disaster does strike, leaving fire, water or mold damage in its wake, area SERVPRO emergency restoration specialists offer an assortment of services to help local residents quickly restore damaged property.

    Property Restoration Can Be a Messy Business

    10/7/2014 (Permalink)

    Below is a recent press release regarding our efficiency and proprietary technology:

    Local disaster recovery specialist offers insight into the complexities of dealing with disaster.

    When disaster strikes, property owners need to make a lot of decisions quickly and under pressure. Effective disaster remediation involves a lot of moving parts: remediation specialists, insurance companies, local codes, state codes, documentation and more—and all of this has to happen in an atmosphere charged with emotion and stress. 

    Cody Sullins of SERVPRO® of Cheatham, Robertson & Dickson Counties says, “Efficiency is key when you are dealing with disaster remediation; it saves our customers money and it makes our work more effective. SERVPRO is an industry leader in work efficiency technology—continually innovating to help both our customers and our business control costs.” 

    SERVPRO’s proprietary DryBook™ tool is one example of the company’s focus on efficiency and cost control. Remediation projects must be managed to both industry and insurance company standards, and Sullins says tools like DryBook™ help SERVPRO Franchise technicians track and document progress on restoration, cleanup and repair services. “The DryBook™ tool helps us deliver on every detail of every water damage job, every time,” says Sullins. 

    To help avoid regulatory headaches and paperwork pitfalls, Sullins suggests property owners consider the following criteria when choosing a remediation company to deal with the aftermath of a disaster. 

    1. Industry standards: Does your remediation company deliver a product that meets the standards set by

    • The Institute of Inspection, Cleaning and Restoration Cleaning (IICRC)?

    • Most major insurance companies, including cycle times and deadline requirements?

    2. Recordkeeping: Does your remediation company have a system in place to ensure accurate, complete and convenient benchmarking of each step of the remediation process, including

    • Capturing and updating data, including job diary notes, electronically real-time on the jobsite, with simultaneous updates saved at the central office?

    • Using e-signatures to help eliminate lost paperwork and the need to scan documents?

    • Providing a complete record of the damage and remediation efforts in images, with descriptions, start-to-finish?

    3. Equipment selection: Does your contractor have the ability, on-the-spot, to

    • Identify the right equipment for the job, based on the damage description?

    • Validate the use of each piece of equipment, automatically, as part of the remediation records?

    SERVPRO Supports Resilient Communities

    10/2/2014 (Permalink)

    SERVPRO is a Proud National Sponsor of the American Red Cross Ready Rating Program

    To be a truly resilient community, its members need to understand that no matter how well prepared their own organization or household may be; we are all dependant in many ways on others.  For instance, your organization may rely on the transportation infrastructure to move your goods from place to place or for your clients to get to your facilities.  Or what about services that you may not be relying on directly, but your employees and clients do, such as reliable school hours and access to medical care? If the schools in your area were closed for several days, would all your employees be able to continue providing the daily work they do for your organization? Telecommuting to stay home and watch the children can be one answer, but it won’t work for everyone or every job.  Sometimes our vulnerabilities are beyond our direct control.   When a disaster strikes a community, everyone can be affected and we all have an interest in encouraging all the companies, governments, non-profits, schools, households and individuals that make up those communities to be just as prepared for disasters and other emergencies as our own organization.   We are all in this together.

    That is a goal SERVPRO® and its more than 1600 franchises were addressing when it became a national sponsor of the American Red Cross Ready Rating ProgramTM in 2013.  SERVPRO®, an industry leader in providing fire and water cleanup and restoration services and mold mitigation and remediation, responds to property damage emergencies ranging from small individual disasters to multi-million dollar, large-loss events. They have seen firsthand, the devastating results a disaster can have on an entire community, not just one organization or household. As a National Sponsor of the Ready rating Program, SERVPRO has joined with the Red Cross to help put the tools and resources that businesses, schools and organizations need to create and implement a comprehensive business continuity program that is simple, effective and flexible. With more than 10,000 Members that have joined the program already, it is making a difference. 



    “SERVPRO® professionals know a lot about disaster cleanup,” said Chad Lewis, Marketing Services Division Manager at SERVPRO Industries, Inc. “One of the most important things we know is that it’s better to take steps to prevent or minimize damage from an unexpected weather event or other disaster than it is to try to clean up after it. That’s why we emphasize the importance of readiness to our clients. Being ready can make the difference between moving back into your home or losing it—or staying in business or closing the doors forever. You can afford to take time now to gather the necessary information and create a recovery plan, but you can’t afford that time after a disaster. That’s a time for action, not planning.”

    The American Red Cross thanks SERVPRO for its continued support of the Ready Rating program to support resilient communities.

    What to Do Until Help Arrives

    9/29/2014 (Permalink)

    After learning more about the hazards of flooding, you may be curious about what to do in the event of an actual flood in your home or business. These emergency tips will help you take the proper action until we arrive on the scene. These tips can help reduce damage and increase the chances of a successful restoration.

    Water Damage from Clean Water:

    • Shut off the water source if possible or contact a qualified party to stop the water source.
    • Turn off circuit breakers for wet areas of the building, if access to power distribution panel is safe from electrical shock.
    • Remove as much excess water as possible by mopping or blotting.
    • Wipe excess water from wood furniture after removing lamps and tabletop items.
    • Remove and prop up wet upholstery cushions for even drying.
    • Place aluminum foil or wood blocks between furniture and wet carpeting.
    • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
    • Do not enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical hazards.
    • Don't use a household vacuum to remove water. This could cause electrical shock or damage to the vacuum.

    Water Damage from Contaminated Water (i.e. Sewage, Outside Water, ect.)

    • Avoid all contact with sewage and any items contaminated by sewage.
    • Wash your hands thoroughly after contact with contaminated items.
    • Do not walk through damaged or wet areas. This could increase the possibility of spreading contamination.
    • Do not use the HVAC system or fans to dry the structure, as this could spread contaminated air.
    • Do not use any products for personal hygiene or cleanliness if exposed to the contaminated area.

    National Preparedness Month: Disaster Preparedness Checklist

    9/29/2014 (Permalink)

    September is National Preparedness Month

    Would you be prepared if a disaster strikes?

    Below is our Disaster Preparedness Checkist. Make sure to have these items ready, so that you are prepared in the event of a disaster. 

    • A gallon of water per person per day.
    • Supply of non-perishable packaged or canned food and a manual can opener.
    • Change of clothing, rain gear and sturdy shoes.
    • Blanket or sleeping bags.
    • First aid kit and prescription medications.
    • Battery-powered radio, flashlight and plenty of extra batteries.
    • Credit cards, cash and an extra set of car keys.
    • List of family physicians.
    • Special items for infants, elderly or disabled family members.

    Please visit the American Red Cross for more information

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