Recent Posts

Sumner County Flood Evacuation Emergency Kit

2/21/2020 (Permalink)

SERVPRO® of Cheatham, Robertson and Dickson Counties wants you to be prepared if a flood forces you to evacuate.

Some of these items can be kept in a waterproof container (your emergency kit). Medications probably cannot, but you can have them ready to bring with you.

If a flood in Cheatham, Robertson or Dickson Counties means you have to evacuate your home, you will need:

  • Written contact list
  • Copies of medical insurance & Medicare cards
  • Warm blankets
  • Extra clothing, especially socks & undergarments
  • Bottled water
  • Batteries for your electronic devices

Some people in Cheatham, Robertson or Dickson Counties will also need:

  • At least one other person who can get your medications &  supplies
  • At least a week-long supply of prescription medicines
  • A list of all medications, allergies, and dosages
  • An extra pair of glasses or extra contact lenses
  • Hearing-aid batteries
  • Games & activities for children

If you have pets in your home, consider:

  • Pet food and toys
  • Toys or comfort objects
  • Vet information

Some shelters will not or cannot allow pets. Ahead of an emergency, SERVPRO® of Cheatham, Robertson and Dickson Counties suggests you find out which ones will allow your 4-legged loved ones. All shelters allow service animals. 

Fire Extinguisher Safety in Cheatham, Robertson and Dickson Counties

2/7/2020 (Permalink)

All of us at SERVPRO® of Cheatham, Robertson and Dickson Counties hope you never have a fire. If the worst happens, we are experts in cleaning the damage left by smoke and fire in your home or office.

Fire extinguishers may help prevent fire damage or smoke damage, but only if you know how to use them.

SERVPRO® of Cheatham, Robertson and Dickson Counties wants to share these tips from FEMA. You can try to fight a small fire only if:

  • You have alerted others in the building that there is a fire
  • Someone has called the fire department
  • You are physically able to use a fire extinguisher
  • The fire is small and contained (like a wastebasket)
  • You are safe from the fire’s smoke
  • You have a clear escape route

How to Use a Fire Extinguisher: SERVPRO® of Cheatham, Robertson and Dickson Counties suggests you remember PASS:

Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.

Aim at the base of the fire.

Squeeze the lever slowly and evenly.

Sweep the nozzle side to side.

If you see a small fire at your place of business or home, and you think you can take care of it yourself, use these tips above.  If you have any worries, you and everyone should leave the building and call 9-1-1 when you are safe, outside.

SERVPRO® of Cheatham, Robertson, & Dickson Counties 24-Hour Emergency Storm

1/31/2020 (Permalink)

SERVPRO® of Cheatham, Robertson, & Dickson Counties: Tornadoes

Tornadoes are a major cause of storm damage in Cheatham, Robertson, & Dickson Counties.


  • Look like funnels
  • Are air columns that rotate from thunderstorms down to the ground
  • Bring winds that may move over 200 mph
  • Bring heavy rain
  • Can create missiles out of objects
  • Can destroy buildings and flip cars
  • Can lead to flooding
  • Are not always predictable
  • Move quickly

A tornado watch usually lasts about (6) six hours.  It means that conditions are right for tornadoes to develop. Listen for updates from the weather service and plan where you will go if the weather service does spot a tornado.

A tornado warning means that the weather service has spotted a tornado. SERVPRO® of Cheatham, Robertson, & Dickson Counties has these suggestions:

  • Find shelter immediately.
  • You should know where to take shelter if you are at home or work
  • Shelter areas are away from windows.
  • Shelter areas are away from outdoor walls.
  • Follow signs or guides to shelter
  • Stay in the shelter until the tornado warning is over.

SERVPRO® of Cheatham, Robertson, & Dickson Counties urges you to be safe.

SERVPRO® of Cheatham, Robertson and Dickson Counties Mold Services

1/24/2020 (Permalink)

SERVPRO® of Cheatham, Robertson and Dickson Counties presents: Mold in Drywall

Even a tiny bit of moisture can lead to mold growing in drywall.

The Environmental Protection Agency (EPA) ruled that only licensed professionals can clean any surface that has more than 10 square feet of mold. The EPA can’t know how you take care of your own home, but you will need an inspection to sell your house. You might not see all of the mold. The sooner you get rid of mold, the less damage it can do.

SERVPRO® of Cheatham, Robertson and Dickson Counties is licensed for mold remediation.

Mold remediation means that you have to get rid of the mold spores that become mold. You also have to fix whatever caused the dampness.


  • can start growing on a damp surface within 24 hours
  • destroy the materials they grow on
  • spread and destroy adjacent materials
  • grows from tiny spores that travel through the air

It is impossible to get rid of all of the mold spores. SERVPRO® of Cheatham, Robertson and Dickson Counties can:

  • remove drywall
  • disinfect certain surfaces
  • find the source of moisture
  • stop the moisture problem

Prevent Water Damage Before It Happens – Tips From A Plumber

12/23/2019 (Permalink)

Water damage can be caused by many different things. Some are unavoidable and some could be possibly be prevented by taking the proper precautions. Plumbers see it all where water damages are concerned and have given 10 tips to aid in the prevention of water damage at your home or business.

  1. Know the Location of Shut-Off Valves

Note the location of the main shut off valves and drain in your home and business. In many cases the shut off will be located outside of your home or business. Apartments and condos may not have their own dedicated shut off valves.

  1. Don’t Puncture Pipes

Make sure that you have an idea of where your pipes are located in your walls. If you plan to drill holes or put nails into your drywall or flooring you could potentially puncture a pipe if you are unsure of their location. You may be able to locate pipes behind walls with an inexpensive stud finder.

  1. Find Out What’s Flushable

Flushing anything other than toilet paper is not advisable. There are flushable wipes on the market that also pose a risk of creating a backup.

  1. Don’t Put Garbage Down The Drain

Even if you have a garbage disposal, be gentle with the items that you place in the disposal. Many times disposals have build-up that forms from different foods that can cause a drain to backup.

  1. Take The Plunge

Invest in a high quality plunger to clear clogs in toilets, sinks and drains.

  1. Pull Out The Vacuum

One word. KIDS. If you are trying to dislodge a larger object such as a toothbrush or toy, don’t be afraid to pull out the wet-dry vacuum to assist. A plunger will lodge the item deeper into the drain causing it to become more difficult to remove.

  1. Don’t Ignore Leaks

Do you have a steady drip? Don’t wait to fix the problem causing the leak. That steady leak is causing a steady incline in your water bill. A leaky faucet can waste up to eight gallon of water per day.

  1. Never Over-Tighten Fittings

I tend to like to make sure things are nice and tight when I am completing home repairs. Don’t do that with your fittings and connections. Over tightening can lead to stripped screws and broken bolts. Remember, “Hand tight is just right”

    9. Make Friends with Plumber’s Tape

Also called (Teflon Tape), plumbers tape is used to seal pipe threads to prevent leaks around joints and fittings.

  1. Always Check for Leaks

After every plumbing project, check for leaks by running water through the system. You can make adjustments before damage happens by doing this.

These helpful tips will aid in preventing water damage to your home or business, but will not protect your property 100% from unforeseeable problems. If you find yourself with damage to your home or business call our office today.

How can SERVPRO® of Cheatham, Robertson and Dickson Counties help your business?

12/2/2019 (Permalink)

Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we understand that it is important for your business to be operational. We pride ourselves in offering the best methods to ensure that your business can be back up and running in the event of a loss occurring.

Plan Ahead

We offer a FREE facility inspection and ERP (Emergency Response Plan) that is accessible through an app that you can download and pass along to the individuals in your company that would be most likely to be on the front lines after a damage. This plan includes shut off locations, information for your local police and fire departments, contact information for the individuals in your company that need to be kept up to date on situations that could occur. ERP’s are printable as well, and can be kept with your business contingency plan.

Take Action

Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we take pride in the level of service that we offer to our customers. We know it is important to mitigate the damage and get your doors open as soon as possible. We are available 24/7 and have the resources necessary to mitigate your damage quickly and effectively.

If you would like to schedule for a FREE ERP to be completed on your business call our office and we would be happy to schedule an inspection. If you have damage and need assistance with mitigation, call our office and we will send someone to assess the damage and create a plan of action.

One of the Top Homeowners Insurance Claims

11/22/2019 (Permalink)

As a homeowner you secure homeowners insurance for a multitude of reasons. It is the smartest way to prepare for losses that could potentially occur in your home. The policy that is best for you and your family depends on your needs and your homes geographic location. A top rated insurance carrier rated water damage and weather related water damage as two of the Top Five most common causes of damage.

Water Damage can occur from appliances, plumbing and sewer failures and can cause a lot of damage to your home. According to the data from this carrier, non-weather related water damages make up roughly 20% of claims.

Water Damage can also occur from frozen pipes, leaky roofs and ice dams. These damages are costly and can cause extensive damage to your home as well. These are considered weather related and make up roughly 11% of the claims based on this carrier’s data.

If you find yourself with damage from one of the top five causes, give our office a call to begin remediation.

Christmas Tree Safety

11/22/2019 (Permalink)

Christmas is right around the corner and for many people decorating is about to be in full swing. Holidays are a busy and joyous time of the year, here are some Christmas tree facts and safety tips for you and your family.

  • More than one of every four home Christmas tree fires is caused by electrical problems.
  • A heat source too close to the tree causes one in every four fires.  

Together those statistics account for TWO IN EVERY FOUR fires. Don’t be a statistic. Follow these tips to keep you and your family safe during the holidays.

Picking The Tree

Choose a tree with fresh, green needles that do not fall off when touched.

Placing The Tree

Before placing the tree in the stand, cut 2” from the base of the trunk.

Make sure the tree is at least three feet away from any heat source, like fire pits, radiators, candles, heat vents or lights.

Make sure the tree is not blocking an exit.

Add water to the tree stand daily.

Lighting The Tree

Use lights that have the label of a recognized testing laboratory. Some lights are only for indoor or outdoor use.

Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.

Never use lit candles to decorate the tree.

Always turn off Christmas tree lights before leaving home or going to bed.

Get rid of the tree after Christmas or when it is dry. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. You can check with your community to see if there is a local recycling program.

Chimney Checklist

11/20/2019 (Permalink)

The cold winter months are upon us and curling up by a nice cozy fire might be in the near future for many. Before you go gather wood and building a fire make sure to follow this checklist to ensure that your fireplace is safe for use.

Chimney Checklist (Say that 10 times fast)


It is recommended that all homeowners have their chimneys inspected annually by a certified chimney sweep. Having your chimney inspected will ensure that there are not potential health and safety hazards.

Chimney Cap-

Always inspect your chimney cap. If your chimney cap has been damaged it can allow moisture, animals and debris to enter your flue.

Check Flashing-

If the flashing around the chimney appears to be warped or bent it could be allowing moisture and water to enter the chimney. Long term damage caused by this could include deterioration and leakage.

Trim Tree Branches-

Ensure that there are no tree branches that could potentially damage the chimney during a storm and/or cause a fire.

Repair Missing Bricks, Chipped Bricks and Mortar-

Find them. Fix them. 

Clean the Flue-

Creosote is accumulated by burning fires and is the leading cause of chimney fires. Having your chimney inspected and cleaning should eliminate any creosote buildup.

Remove Leftover Ash-

A thin layer of ash can assist with starting a fire, but a large amount of ash will choke your fire out from the moisture content.

Test Damper-

Make sure that the damper is in good working order and form a tight seal when shut. If the damper doesn’t close properly and form a tight seal it will allow outside air to mix with heated air and increase your energy cost significantly.

Install Batteries in Smoke Alarms/Detectors-

If you aren’t changing the batteries in your smoke detector out during daylight savings time, make sure that they are changed before beginning to build fires.

Store Firewood-

Be sure to store your fire wood in a ventilated area, off of the ground and away from exposure to water or moisture.

Stay warm friends! Call our office if you have any questions.

Holiday Fire Safety

11/19/2019 (Permalink)

Did you know that holidays bring more than joy with them each year? They also bring a greater risk for fire. Make sure that you and your family are following some simple tips to ensure that you have a SAFE and HAPPY holiday this year.

Holiday Entertaining

-Keep children and pets away from lit candles.

-Keep lighters and matches up in high locked cabinet.

-Test you smoke alarms and advise guest of all exits and your home fire escape plan. If you need assistance in creating a plan you can go here.

-Stay in the kitchen when cooking and baking.

-Provide large deep ashtrays for smokers and ask smokers to keep their materials with them so that children can’t get them.

Holiday Decorating

-Some lights are intended only for indoor OR outdoor use, but not both.

-Keep lit candles away from decorations and other things that can burn.

-Use clips and NOT nails to secure lights and cords. This ensures that the cord will not be damaged.

-Choose decorations that are flame resistant OR flame retardant.

-Replace lights or decorations that have broken cords or loose bulb connections.

-Read manufacturer instructions for the proper number of lights that can be connected.

-Keep decorations away from windows and doors.

Before Heading To Bed Or Leaving The House

-BLOW OUT lit candles

-TURN OFF light strings

More than 1/3 of home decoration fires are started by candles and more than 2 of every 5 decoration fires happen because decorations are placed too close to a heat source. If you find yourself in need of our services over the holidays call our office. We are here to help.