Recent Why SERVPRO Posts

SERVPRO® of Cheatham, Robertson and Dickson Counties - Office Staff

3/28/2019 (Permalink)

Here at SERVPRO® of Cheatham, Robertson and Dickson County we take pride in helping our customers through a trying time in their lives. From the moment that you call our office to report your damage and schedule services you will be greeted by one of our friendly office staff. Andrea, Becca and Wendy will walk you through the process and obtain information regarding your claim and damage so that we can assist you accordingly. Andrea or Becca will be assigned your file to ensure that all documentation and information is entered correctly and to standard for yourself and your insurance provider.

We want to make the claims process as seamless for our customers as possible. You will feel well taken care of from start to finish when you choose SERVPRO® of Cheatham, Robertson and Dickson County to help with your damage. Call our office today at 615-672-1905, to speak with one of our amazing office staff.

SERVPRO® of Cheatham, Robertson and Dickson Counties - The Beginning

3/28/2019 (Permalink)

Bob and Lori Pospisil began their SERVPRO® franchise journey in 1996 from the comfort of their own home. Bob worked for SERVPRO® Corporate and decided that he wanted to own his own franchise, which began with the purchase of SERVPRO® of Cheatham, Robertson and Dickson County. Through the years they have nurtured the business into what it is today. Since they began in their home, they have purchased another franchise, which was sold in March of 2017 when they purchased SERVPRO® of Sumner County, they have begun the process of selling the franchises to their daughter (Heather Sullins) and her husband (Cody Sullins) along with his twin brother (Cory Sullins), built another building at their current location to provide room for more growth, which they quickly out grew and are in the process of building a new location in the Sumner County area. Although there have been ever evolving changes within the company allowing growth and new opportunities for the Pospisil’s and Sullins, they hold tight to their commitment to continue to serve all of the communities and provide the best service in their areas.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Repairs

3/27/2019 (Permalink)

Did you know that when you have a damage in your Cheatham, Robertson or Dickson County home, mitigation and repairs are two separate estimates and divisions? Did you know that you have a choice in the contractor that you choose to hire? Did you know that not all mitigation companies and/or franchise locations have a repairs division? These are all great questions to ask when choosing your service provider.

Per insurance standards all mitigation and repairs are treated as separate portions of the claims process. Once the materials are dry from water or cleaned and prepped after a fire the repairs process can begin. Although all Sumner County homeowners have an option to choose the contractor of their choice for the repairs portion of the claim, we find that many residents and business owners like the ease of once company completing both services.

SERVPRO® of Cheatham, Robertson and Dickson County has a remarkable repairs division that can complete the repairs process for you. We hold a contractor’s license in the state of Tennessee and have awesome staff that are here to answer any questions that you may have throughout the process. Call our office today at 615-672-1905 for more information regarding our construction division.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Continuing Education

3/27/2019 (Permalink)

SERVPRO® of Cheatham, Robertson and Dickson County is proud to offer continuing education courses to insurance agents and adjusters at no charge to them. We offer at least 4 courses per year to help fulfil your accreditations. Our courses are held within our franchises territories at convenient central locations such as our White House office location, SERVPRO® Industry Headquarters and local libraries. All of our courses are scheduled through our corporate office and therefore are listed on their website with all of the course offerings available through SERVPRO® franchises. One of our co-owners, Cory Sullins is certified to teach the courses and will lead instruction for most of them; however, we have also partnered with other instructors through our corporate office to teach as well.

If you are interested in our course schedule for the year, please call our office at 615-672-1905 to reserve your spot within the class.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Financing Options

3/26/2019 (Permalink)

Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we understand that water, fire and storm damage to your home is upsetting and unexpected. We also understand that paying your deductible and sometimes cost that are uncovered by insurance can be overwhelming and difficult as well. Because of the financial difficulties we have seen with customers, SERVPRO® has a preferred vendor that can help relieve some of the burden and stress. GreenSky provides consumer financing options for customers with high deductibles, non-covered repairs and other unexpected cost.

GreenSky uses paperless technology to provide fast credit decisions anytime and anywhere by phone, website or mobile app in seconds. GreenSky offers competitive rates that are most times less than using a credit card.

If you find yourself in need of our services know that we are “Here to help” in all aspects of your damage. Call SERVPRO® of Cheatham, Robertson and Dickson Counties at 615-672-1905 to schedule an appointment.

SERVPRO® of Cheatham, Robertson and Dickson Counties - IICRC Certification

3/26/2019 (Permalink)

There are many restoration companies to choose from when looking for someone to mitigate your home from damages. Unfortunately, not all of those restoration companies hold a certification with the IICRC. When making such a big decision regarding your restoration company you always want to ensure that they are certified with the IICRC and follow industry standards. The Institute of Inspection, Cleaning and Restoration Certification is a certification and standard-setting organization for the inspection, cleaning and restoration industries.

Ensuring that you have chosen a company that has these certifications ensures that you are being provided the highest quality concepts, terminology and procedures recognized in the restoration industry.

Luckily SERVPRO® of Cheatham, Robertson and Dickson Counties is IICRC Certified and ready for whatever happens. If you are in need of restoration services call our office at 615-672-1905.