Recent Storm Damage Posts

Customer Service Through Disaster

11/4/2019 (Permalink)

If you have ever suffered through a storm that created wide spread damage in your area then you more than likely understand what it is like to feel helpless. Our office provides support to our storm teams within the SERVPRO® franchise system and travels to affected areas to offer help and support to the many victims that are affected by the storms. Our office are constantly watching weather patterns and are put on alert or stand by when major storms are about to make landfall. By watching the weather patterns and having our own meteorologist on staff we are able to prepare to travel to the areas affected when we are called.

We send our teams and technicians to your areas to begin the process of mitigation. We know that the longer these damages sit the more likely there is to be secondary damage. Unfortunately, most storm damage is widespread and therefore it is difficult to assist everyone with the damages to their homes. Our offices and on the ground teams attempt to help as many people in one day as possible. Many days they are out at calls from sun up to sun down and if there is electricity, no curfew being enforced and we have the homeowners permission we have stayed until 10PM – 11PM.

Our office staff is trained to obtain certain information regarding the damage to your home, but also additional information such as accessibility and power. We know that when you have a damage such as this you emotions are heightened and you are ready to begin the mitigation and repair process to ensure that things return to normal as soon as possible. Our office staff tries to remain empathetic and reassuring while still collecting all of the pertinent information needed to schedule services to begin. We are happy to help in any way possible and our main objective is to service your damage as soon as we possibly can.

If you find yourself in a storm situation call your local SERVPRO® franchise. The friendly staff will get you on your way to normalcy as soon as possible.

Does Your Business Have a Plan In Case of a Tornado?

11/4/2019 (Permalink)

Does Your Business Have a Plan In Case of a Tornado?

Tornadoes are destructive and can leave cities and towns with unimaginable damage. Tornadoes develop with little to no warning, leaving families, homes and businesses vulnerable with very little time to react. Because of the vast destruction that a tornado is capable of causing it is important that your business is prepared and has a plan in place.

We have compiled a checklist for your business in the event of a tornado.

Before the Tornado

-Keep weather alert radios in all buildings

-Have a plan for providing emergency notification to all employees, clients, vendors and visitors.

-Put your plan in writing and distribute to all employees and departments.

-Conduct drills with employees to prepare.

-When establishing a timeline for preparation and closure for the workplace after an emergency, consider that employees will need to prepare and care for their families and any personal matters that might arise after as well. Always allow ample time for them to execute their personal plans.

-Always identify and speak with critical employees and department heads regarding expectations and duties. For example, many times there are IT functions that need to be established to protect and restore technology systems. If they are needed to work remotely be sure to establish travel, hotel and meal arrangements in advance and know what equipment that will be needed as well.

-Develop a contingency plan for any HR related functions. ie. Payroll, Benefits

-Update your employee contact information often.

During a Tornado

-Move employees to interior room or hallway.

-Stay away from windows

-Go to a pre-designated area. Get underneath tables and use arms to shield your head from debris.

After a Tornado

-Ensure that you are able to locate all employees

-Following the tornado, be sure to implement the plan that you put in place and notify all critical people of the next steps, based on the damage that has occurred.

Flooding Can Happen Anywhere

6/21/2019 (Permalink)

According to the National Weather Service (NOAA), “Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding.” NOOA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO® of Cheatham, Robertson and Dickson Counties can help.

Is Your Cheatham, Robertson or Dickson County Home Prepared With An Emergency Kit?

4/26/2019 (Permalink)

If disaster strikes will you be ready?

It is important to prepare before a disaster occurs; one way to do that is by building a basic emergency kit. The following items are recommended for your Cheatham, Robertson and Dickson County home emergency kit.

  • Water, one gallon per person per day
  • Food, 3-day supply of non-perishable food items
  • Manual can opener
  • Battery operated radio, preferably an NOAA Weather Radio with tone alert and extra batteries
  • Flashlight and extra batteries
  • First Aid Kit
  • Whistle to signal for help
  • Clothing, 3-day supply per person
  • Dust masks or bandannas
  • Plastic sheeting, garbage bags and duct tape

Don’t be ill prepared if disaster strikes at your Cheatham, Robertson or Dickson County home. Collect the above items and have your emergency kit ready in the instance that you need to use it. If you find yourself with damage from storms call SERVPRO® of Cheatham, Robertson and Dickson Counties we are here to help.

Understanding Storm Types In Cheatham, Robertson and Dickson Counties

3/29/2019 (Permalink)

There are several different types of storms that could effect Cheatham, Robertson and Dickson Counties. Storms have proved to result in injuries, deaths and damage to homes, properties and businesses. Below are different types of storms and what they consist of individually.

Thunder Storms -

Heavy rains and heavy winds can cause storm damage and can also result in water damage around Cheatham, Robertson and Dickson Counties. Most property damage from thunderstorms is from hail or wind, but lightning is also possible. Lightning is a major cause of storm and fire damage in the U.S. The NFPA states that between the years of 2007 and 2011, local fire departments responded to an estimated average of 22,600 fires per year that were started by lighting strikes. In addition to the possibility of fires, lightining strikes can be deadly. Data from the National Weather Service shows that between the years of 2008 and 2012, an average of 29 people per year died as a result of lighting strikes.

Hail Storms -

Hail storms often come with thunderstorms. Hail occurs when updrafts in thunderstorms carry raindrops upward into extremely cold areas of the atmosphere where the rain freezes into ice. Hail can cause extensive damage to structures, crops, livestock and vehicles.

Ice Storms -

If a winter storm causes more than a quarter inch of ice on exposed surfaces, the storm is considered an ice storm. Ice build up can pose severe impacts to the residents of Cheatham, Robertson and Dickson Counties. Ice can increase the weight of tree branches up to 30 times and can add 500 pounds of additional weight to power lines. If more than half and inch of ice forms on trees and power lines, widespread damage is expected leaving roads impassable as well as residents without power and damage to homes.

Tornadoes -

The winds from tornadoes wreak havock on whatever they touch. Tordandos are funnels of rapidly spinning air. Winds from tornadoes vary and can top out at 250 miles per hour. Large tornadoes are highly destructive and can clear areas as much as a mile wide and 50 miles long. Tornadoes derive from thunderstoms and are often accompanied by hail.

Blizzards -

A blizzard is a severe snow storm that produces winds in excess of 35 miles per hour and low visibility of less than a quarter mile that last for more than 3 hours. By itself, the heavy snow can cause roof collapse and trees to fall. The combination of wind, snow, and cold is very dangerous.

SERVPRO® of Cheatham, Robertson and Dickson Counties – The Risks of Standing Water

2/15/2019 (Permalink)

Staying Healthy Around Standing Water in Cheatham, Robertson and Dickson Counties

Staying Healthy Around Standing Water in Cheatham, Robertson and Dickson Counties

Any standing water in Cheatham, Robertson and Dickson Counties can be a powerful source of diseases. Even a small puddle can pose a risk. Floods are worse because there is so much more water.

Sewage, dead animals, and rotted plants can be in flood water. If the flood water is indoors, there might be rotted food.

Virus and bacteria can cause diarrhea or vomiting. There are many different problems that standing flood water can pose against your well being and most are all exceedingly unpleasant.  To reduce your chances of catching something, SERVPRO® of Cheatham, Robertson and Dickson Counties says:

  • Wash your hands after contact with the flood waters.
  • Wash dirty clothes and towels in hot water. Use bleach if possible.
  • Use bleach or other disinfectant on hard surfaces.
  • Remember that you can shake hands with an infected person and get infected. That means you need to wash your hands before you eat.
  • Do not allow children to play in the flood water.
  • Wash children’s hands before meals.
  • Disinfect toys before letting children play with them.

According to the CDC cuts and rashes can become infected, protect yourself and others in Cheatham, Robertson and Dickson Counties:

  • Avoid flood waters if you have an open rash or a cut.
  • Clean cuts or rashes. Cover them with a waterproof bandage.
  • Clean cuts with soap and clean water.
  • If a cut becomes red, swollen, or is oozing, get medical attention.

If A Disaster Strikes, Will You Be Ready?

10/24/2018 (Permalink)

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergency and storm situations can happen at anytime to anyone. Take action now to protect yourself, your family and your property.

Have You Accounted for Fido or Feline When Emergency Planning?

10/12/2018 (Permalink)

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning? There are several things you can do to make sure they stay safe as well during an emergency.

Pet Emergency Kit

Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit.

Food. At least a three day supply in an air tight, waterproof container.

Water. At least three days of water specifically for your pets.

Medicines and medical records.

Important documents. Registration information, adoption papers and vaccination documents. Talk to you veterinarian about micro-chipping and enrolling your pet in a recovery data base.

First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too.

Collar or harness with ID tag, rabies tag and leash.

Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down.

Sanitation. Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.

A picture of you and your pet together. If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics.

Familiar items. Familiar items, such as treats, toys and bedding can help reduce stress for your pet.

Evacuations

While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don’t leave pets behind as they can be lost or injured.

Identification

Micro-chipping pets is a great way to locate them. Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet’s owners.

After Hurricane Katrina, “It’s estimated that over 15,500 animals were ultimately rescued. Of the 15,500 animals rescued, only 15%-20% were ever reunited with their owners.”

Be sure to take four-legged friends into consideration when planning for emergencies. Visit ready.gov/animals for further tips and safety precautions to think about for you or your families’ pets during a disaster.

When Storms or Floods hit Ashland City, SERVPRO is ready!

10/5/2018 (Permalink)

Be prepared for storm damage in or around Dickson County.

SERVPRO of Cheatham, Robertson and Dickson Counties specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Ashland City, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 615-672-1905.

Are You Prepared?

9/26/2018 (Permalink)

Wireless Emergency Alerts

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing person alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security and the National Weather Service. A WEA can be sent to you mobile device when you may be in harm’s way, without downloading an app or subscribing to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take and the agency issuing the alert. The message will be no more than 90 characters. Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts.

Storm Damage and How It Can Affect You

9/7/2018 (Permalink)

Disaster struck this business in South Carolina.

The Federal Emergency Management Agency (FEMA) documents that almost 40% of small businesses never reopen after suffering from hurricane or storm damage. The faster you can get your building up and running, the faster you can get your employees and customers rolling again. SERVPRO of Cheatham, Robertson, and Dickson Counties has exhaustive experience helping businesses open as quick as possible. It doesn’t matter if it the weather damage is from wind, hail, rain, flooding, lightning, or even hurricanes, we can assist all along the way.

The sad thing about storm damage is it can affect an entire community. There are not many restoration companies that can handle large scale destruction, but because SERVPRO has over 1,700 locations nationwide, we are able to pull resources from all over the country when disaster strikes.

 SERVPRO of Cheatham, Robertson, and Dickson Counties was happy to help this small business in South Carolina become a success story when they got them back up and running in record time. We are here to help.

https://www.fema.gov/media-library/assets/documents/108451

SERVPRO-The Calm After The Storm

5/16/2018 (Permalink)

SERVPRO-The Calm After The Storm

When storm damage occurs to your home or business the restoration process can seem daunting.

Not only are you faced with a frightening event most times, but as soon as the storm fades you are faced with unpleasant and unwanted damage. At SERVPRO of Cheatham, Robertson and Dickson Counties our goal is to make the restoration process as seamless and straightforward as possible. Our teams are equipped with the knowledge and certifications to complete the necessary restoration with as little disruption as possible.

From the moment that we receive the first call regarding storm damage to your home or business to the moment that we arrive on site to meet with the home or business owner and begin the restoration process our focus is on the customer. Our onsite professionals will explain the process and ensure that you are informed throughout the duration.

If you find yourself in need of restoration call the professionals at SERVPRO of Cheatham, Robertson and Dickson Counties. We are always here to help and ensure that your home or business is brought back to its previous condition.

Flash Flooding And How It Affects You

9/11/2017 (Permalink)

Flash flooding occurs when there is a sudden influx of water onto normally dry land.

Flash Flooding And How It Affects You

Flash flooding occurs when there is a sudden influx of water onto normally dry land. Flooding can happen for many reasons, including heavy rains, ocean waves, snow that melts too quickly or dams and levees that break. Floods are the most common and wide spread weather-related disasters.

Flooding can happen very quickly with little or no warning. The destructive power of a flood combined with unpredictability make them extremely dangerous. Flooding can occur anywhere that receives rain fall. In the United States floods kill more people each year than tornadoes, hurricanes or lightning.

What areas are at most risk from flooding?

Areas that are densely populated are at a high risk. Heavy construction and areas that have little to no dirt or grass that is not covered by concrete have nowhere for water to run off. In turn, instead of the water dissipating back into the ground it rises. In these densely populated areas if the streams have been re-routed underground and into storm drains they are at risk of overflowing and causing damage.

Areas near rivers are at risk. Levees are built along rivers and are used to prevent high water from flooding bordering land. If these levees are not maintained or the rains cause them to fail they cause devastating damage.

Mountains and steep hills produce a high amount of water runoff. If there are streams around these areas it causes them to rise quickly due to the rock and soil sediment. A creek or stream that at its regular depth might be 6”-7” can swell to a 10 foot raging river if a thunderstorm with heavy rain lingers.

Flood Alerts:

Flash Flood or Flood Watch-Flash flooding or flooding is possible within the designated watch area-be alert.

Flash Flood or Flood Warning-Flash flooding or flooding has been reported or is imminent-take necessary precautions at once! Get to higher ground.

Urban and Small Stream Advisory-Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

Flash Flood or Flood Statement-Follow-up information regarding a flash flood/flood event.

Ensuring that you are well educated on flooding and why it happens is the first step to safety. If you find yourself in a flood situation stay calm and get to higher ground.

Don't Let Spring Storms Cause Water Damage and Flood Damage to Your Dickson Home

4/20/2016 (Permalink)

With storm season underway, there are unfortunate cases of flooding and power outages taking place in Springfield, White House, Greenbrier, Ashland City, Pleasant View and Dickson. The humidity and flooded areas create a perfect combination and environment for mold to grow, giving you more than just flood damage to take care of. The sooner the water damage is cleaned up, the less likely there is a chance for mold to produce, leaving you with less to cleanup in the end. According to Angieslist, there are important steps to take in order to prevent mold damage after a flood.

Flood damage cleanup

  1. Remove furniture and upholstery to clean or repair separately.
  2. Start by using a wet/dry vacuum to get rid of as much water as possible so the water is not sitting. 
  3. Use fans to circulate air and speed up the drying process. A dehumidifier can also be used to remove the excess moisture in the air to prevent mold growth.
  4. Once the water and moisture is cleared, start cleaning and treating the carpet and flooring throughout the flooded area. Steam clean any carpeted area to properly sanitize and check the padding under the carpet to ensure that it does not need replaced. Carpet padding usually needs replaced when a flood occurs.
  5. Clean walls and baseboards with warm water and soap to remove any residue. Then apply bleach and water mixture to sanitize the surface. 

Water damage produced from a flood can be dangerous and cause illness due to the bacteria sitting in the water. It’s important to act quickly when it comes to flood and water damage to prevent illness and worse damage to occur.

Source - http://www.angieslist.com/articles/6-steps-prevent-carpet-mold-after-water-damage.htm