Fire and Smoke Damage Restoration in Charlotte, TN

In addition to fire, smoke, and soot damage, your Charlotte home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of Cheatham, Robertson and Dickson Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Cheatham, Robertson and Dickson Counties

Fire, Smoke, or Soot Damage? Call Today (615) 672-1905

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Charlotte home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your Charlotte home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

SERVPRO of Cheatham, Robertson and Dickson Counties is locally owned and operated so we are part of the Charlotte community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1,700 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.