Recent Water Damage Posts

Black Water

11/17/2017 (Permalink)

Water Damage Black Water Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty.

 Black Water

In the restoration industry there are three categories of water and as industry professionals it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling. 

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Cheatham, Robertson and Dickson Counties. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

Understanding Content Coverage

10/31/2017 (Permalink)

Water Damage Understanding Content Coverage The best way to determine if you have enough content coverage is to conduct a home inventory.

Understanding Content Coverage

Everyone has homeowners insurance right? It’s one of those things you have and hope you never have to use right? So, what happens if you do have to utilize coverage because of a damage?

Unfortunately, because homeowners insurance is necessary many homeowners rely solely on their agents to choose a policy that is right for them. This is totally fine, and works in many cases, but being educated on what your policy includes and doesn’t include is important.

Most policies are written and cover to repair or rebuild your home after damage. But what about ALL of the personal belongings inside of your home? Generally, your content coverage is 50 to 70 percent of the coverage that you carry on the structure of your home. In most cases this is a sufficient amount to cover personal items that are damaged, but in some cases it isn’t.

The best way to determine if you have enough content coverage is to conduct a home inventory. This is a much easier task thanks to modern technology. Walk through your home room by room and photograph all personal belongings. (TIP-If you picked your home up and turned it upside down, all items that would fall out are considered contents.) Open drawers and closets to photograph all items inside. You can catalog these items and keep them at an offsite location or you can download an app such as DreamVault and access it from any mobile device. This particular app is designed to house photos and information pertaining to each individual item, such as price, model and serial number. There is also a speech to text feature to help with documentation.

If you have jewelry, collector’s items, art or firearms, sometimes your coverage can fall short. Keep that in mind when documenting all items and reviewing your policy. If you find that your coverage is lacking you can generally purchase additional coverage or a rider for certain items.

When you have had damage to your home and personal belongings, you don’t want to worry with the added stress of insufficient coverage. Ensure that you are covered.

If you have damage to your home and/or personal items we are here to help. Call our office and we will walk you through the process and make your damage "Like it never even happened".

Dickson Residents: We Specialize in Flooded Basement Cleanup and Restoration!

2/14/2017 (Permalink)

Water Damage Dickson Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Dickson home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Dickson basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – (615) 446-7626

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Cheatham, Robertson and Dickson Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Here To Help! (615) 446-7626

Dickson 24 Hour Emergency Water Damage Service

12/21/2016 (Permalink)

Water Damage Dickson 24 Hour Emergency Water Damage Service SERVPRO of Cheatham, Robertson and Dickson Counties provides 24 hour fire and water damage restoration service in Dickson.

 

SERVPRO of Cheatham, Robertson and Dickson Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help.
Call Today - (615) 672-1905

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cheatham, Robertson and Dickson Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Cheatham, Robertson and Dickson Counties

SERVPRO of Cheatham, Robertson and Dickson Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Team - Click Here

Certifications

  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • ASCS - Air Systems Cleaning Specialist
  • SRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • CCT - Carpet Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • IICRC Certified Firm
  • RRT - Carpet Repair & Reinstallation Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • CVI - Certified Ventilation Inspectors
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • ECTP - Employee Certification Training Program

Protect Your Springfield Home from Frozen Pipes

12/14/2016 (Permalink)

Water Damage Protect Your Springfield Home from Frozen Pipes Prevent pipes from freezing in your Springfield home this winter.

Avoid Frozen Pipes in Springfield

While the winters in Middle Tennessee may not be as bad as some other areas of the country, they're still nothing to ignore. Cold weather can have a huge impact on your home or business if you're not prepared. One of the most damaging and costly problems with frigid temperatures is the potential for frozen water pipes.

How and Why Pipes Freeze

As most of us know, when water freezes, it expands - anyone who has ever left a water bottle in their freezer overnight can tell you that. We often overlook or forget about the potential of the water in the pipes at our house freezing. However, in cases of extremely cold temperatures, that's exactly what can happen. As the water in your pipes expands as it freezes - and just like the frozen water bottle, it becomes bloated. These pipes will burst if they expand beyond their capacity, and water will begin to leak once it thaws.

Another thing to keep in mind is areas that are exposed to colder temperature are more susceptible to frozen or broken pipes. These areas include crawl spaces, attics, garages, and even the exterior walls of your home. 

How to Prevent Pipes from Freezing

While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. Below are some tips and tricks to help you prevent water pipes from freezing at your property. 

  • Allow water to drip from faucets when temperatures dip below freezing. Moving water is less likely to freeze.
  • If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes.
  • Use insulated covers or wrap towels around any outdoor faucets. Shut off the water to these faucets if you have the ability to do so. 
  • Close the exterior vents of your crawl space. This will keep the area and pipes inside it a little bit warmer.
  • Inspect the pipes in your crawl space and attic to ensure they are well insulated.

By utilizing these tips and taking the proper precautions now, you could save yourself a lot of money and headaches later. 

For more information about preventing frozen pipes at your home or business, please call SERVPRO of Cheatham, Robertson and Dickson Counties at (615) 672-1905.

Faster To Any Size Water Damage in Dickson

8/27/2016 (Permalink)

Flooding and water damages are never convenient and don’t wait for regular business hours – thankfully neither do we. SERVPRO of Cheatham, Robertson & Dickson Counties provides emergency water damage mitigation and restoration services 24 hours a day, 7 days a week – including all holidays. We will respond immediately day or night.

Water is particularly invasive, and it will spread very quickly throughout your property. It will be absorbed into your floors, walls, furniture, etc. Therefore, water damages require immediate action, and quick response helps to minimize the damage and the cleaning and restoration costs. SERVPRO of Cheatham, Robertson & Dickson Counties will arrive quickly and start the water extraction process almost immediately.

Below is a Water Damage Timeline that shows how damage will progress if it’s not addressed quickly:

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery and anything else it touches.
  • Furniture finishes may start to bleed, causing permanent staining on carpets.
  • Photographs, books, magazines and other paper goods located on the floor will begin to swell.

1 - 24 Hours:

  • Drywall begins to swell and break down.
  • Furniture begins to swell and some may possibly crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor will begin to appear.

48 Hours to 1 Week:

  • Mold and mildew may begin to grow and spread.
  • Doors, windows and studs will begin to swell and warp.
  • Metal begins to rust and corrode.
  • Furniture may begin to warp and show signs of mold.
  • Paint begins to blister.
  • Hardwood flooring begins to swell and warp.
  • Serious biohazard contamination is possible at this time.

More Than 1 Week:

  • Restoration time and cost increase dramatically, and replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 - (615) 672-1905

Having Your Springfield Water Damage Handled by Certified Professional: Why It Matters

8/4/2016 (Permalink)

Water Damage Having Your Springfield Water Damage Handled by Certified Professional: Why It Matters IICRC Certified Firm Logo from http://www.iicrc.org/

Doctors have the American Medical Association, attorneys have the American Bar Association, and water damage restoration professionals have the Institute of Inspection, Cleaning, and Restoration Certification (or IICRC).

When you have a water damage in your Springfield home or business, your emotions can range from frustrated to absolutely frantic. You may be thinking to hire the first person you can find with a 'shop vac' to take care of the damage - however, it's important to have an IICRC Certified Firm like SERVPRO of Cheatham, Robertson and Dickson Counties take care of the damage. Each one of our technicians is a certified water damage restoration technician (WRT), and each one of our production managers is certified in applied structural drying as well (ASD). 

Why It Matters

Because SERVPRO of Cheatham, Robertson and Dickson Counties is an IICRC certified firm - we handle all water damages in accordance with the ANSI/IICRC S500 Water Damage Restoration Standard. This ensures that you will receive outstanding, technically correct service, every time.

The explanation below from the IICRC's website describes the benefits of using an IICRC Certified Firm. 

"More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to pre-loss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return."

If your property suffers a water damage, be sure to call the Certified Professionals at SERVPRO of Cheatham, Robertson and Dickson Counties at (615) 672-1905.

Information above provided by http://www.iicrc.org/

Water Damage in Springfield? We're Faster to Any Disaster

6/6/2016 (Permalink)

There's no such thing as a small water damage in Springfield - especially when the water you don't see contains bacteria or can cause mold, rot and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property. 

At SERVPRO of Cheatham, Robertson & Dickson Counties, we know how disruptive water damage can be for your home or business. We are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your home or business will be quickly and thoroughly dried to industry standards. With rapid response time and a full line of water cleanup and restoration services, SERVPRO of Cheatham, Robertson & Dickson Counties can help you regain control quickly, ensuring your facility and its contents are properly dried deodorized and protected. 

Before you risk further damaging the value of your Springfield home or facility by attempting to clean up the mess yourself, call SERVPRO of Cheatham, Robertson and Dickson Counties.

Prevent Water Damage in your Ashland City Home This Spring by Watching for Sump Pump Failures

5/19/2016 (Permalink)

Sump pumps are headache savers when it comes to saving our Ashland City basements from flooding whenever a downpour occurs. The sump pump sits in the lowest part of our basement or crawlspace and is automatically activated when it detects that there is water starting to fill up the hole it is sitting in. As the pump runs, it sends the water out of the discharge line and away from the home making sure that the home does not flood. Like any other mechanical device, sump pumps still have the possibility of failing.

Causes of sump pump failure

  • Power failure – The most common cause for failure of a sump pump is a power outage. As we know, most power outages happen when we need the sump pump most, during a storm. Purchasing a backup generator to keep your sump pump moving during a storm can save your home from a flooded basement.
  • Improper installation – The installation of a sump pump is crucial to it working properly. One mistake or misstep in following the manufacturer instructions can lead to water to be displaced. Make sure to follow the manufacturer’s manual or consult a professional to make sure the sump pump is installed correctly.
  • Frozen or clogged discharge line – The discharge line is where the water exits the home. It is important to make sure that the line is protected from freezing and does not have debris such as dirt, rocks and sticks. A grated discharge line will give water a separate way to flow in case of a blockage.
  • Lack of maintenance – Manufacturers recommend testing and running the pump every 2-3 months.
  • Switch problems – The purpose of the sump pump is to automatically turn on when a sensor notices that there is water build up. If the pump gets shifted and moves position inside of the basin, it can cause switch to be inaccurate and not know where the correct water level is, making the pump not switch on at the correct time.
  • Manufacturer defect – Although it is rare to get a bad machine right out of the store, it still is possible. It is important to test the pump after installation to ensure that it is running properly so that you aren’t finding the defect when it is already too late.

  Source - http://renewservices.com/7-causes-of-sump-pump-failure-what-to-do/

Understanding Water Damage Types in White House

3/4/2016 (Permalink)

When your White House home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. 

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive:

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.
  • Remove as much excess water as possible by mopping or blotting. Wipe excess water from wood furniture after removing lamps and table top items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is a potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to uncontaminated areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don't leave your property to chance. Call SERVPRO of Cheatham, Robertson & Dickson Counties.

Protect Your Home in Dickson from Frozen Pipes this Winter

1/8/2016 (Permalink)

Water Damage Protect Your Home in Dickson from Frozen Pipes this Winter Image Source: engineeredconstruction.com

In Dickson County, the winter always seems to creep up on us. The weather outside turns from cool and moderate, to absolutely freezing seemingly overnight. To combat these frigid temperatures, we protect ourselves by budling up in layers of clothing, turning on the heat in our homes and spending more time inside. However we often don't think about the protection of our home during the winter months. The frigid temperatures that can chill us to the bone can also do a number on indoor plumbing. Below we've listed some tips to protect your home in Dickson and avoid frozen pipes this winter.

1. Insulate your pipes

The pipes located in your crawlspace, basement, attic and exterior walls are particularly vulnerable to freezing temperatures. Protect these pipes by properly insulating them using snap-on foam insulation or even towels.

2. Drip faucets

During cold days and nights, it helps to let your faucets drip both hot and cold water to avoid pressure build-up and keep the water moving to prevent freezing.

3. Open kitchen & bathroom cabinets containing plumbing

As a general rule, when you drip your faucets open the cabinet doors beneath them as well. This allows the heat from your home to better circulate around the pipes in these areas.

5. Close vents to crawlspace

If you have a crawlspace, be sure to close the vents to ensure this area is as warm as possible

5. Check foundation

Having cracks in your foundation walls can all cold weather in and make it more likely for pipes to freeze. Fill the cracks with caulking or expanding foam.

When water damage occurs in Cheatham, Robertson or Dickson County spring into action

6/19/2015 (Permalink)

Take Fast Action When Springfield Water Damage Occurs

If your home is flooded, then you need to spring into action. It is important that water removal is accomplished in a timely manner to prevent damage to your home. There are other problems that water causes such as unhealthy indoor air quality. You can physically remove wet items and carry them outdoors to dry. A large fan will help with water removal in Ashland City, Springfield, Dickson White House and Greenbrier to dry items faster. High humidity levels can affect every member of your family in a negative manner. If you have family members with respiratory problems, then it is important that you get rid of excess water. 

Consider hiring a company that specializes in water damage. They will bring professional equipment that will dry your home faster. This is important to prevent damage to your floors, walls and ceilings. Protect yourself and your family by wearing a respiratory mask while cleaning up after water damage. Throw away items that have been saturated with water such as mattresses, rugs and carpets. 

Water damage can also occur due to damaged water or sewer lines. If the sewer has backed up into your home, you must take steps to prevent bacteria from entering your home. Consult a professional water damage company for best results. Consult with your insurance agent to find out what items are covered. Some homeowner's policies do not cover damage due to flooding or other disasters. Prepare ahead of a disaster by storing items such as canned foods and important papers inside plastic containers and bags. Important information such as insurance policies should also be protected. 

If your area weather station is reporting possible flooding in your area, then you should unplug all appliances. Turn the electricity off before you vacate the premises. It is important to prepare ahead for natural disasters that can catch you off-guard. Make sure all family members know what to do in case of an emergency. Never use your household vacuum to remove excess water. A professional water damage company has equipment to remove water safely and efficiently. Contact a professional before an emergency situation unfolds in front of you and your family.

SERVPRO of Cheatham, Robertson & Dickson Counties’ Professionals provide fire and water damage restoration services. SERVPRO of Cheatham, Robertson & Dickson Counties proudly serves Springfield, Dickson, White House, Ashland City, Greenbrier, Pleasant View and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your home or structure caused by:

  • Dickson Water Damage
  • Springfield Fire Damage
  • Ashland City Flood Damage
  • White House Mold Damage
  • Dealing with Water Damage in Cheatham, Robertson or Dickson Counties

    5/29/2015 (Permalink)

    Dealing with Water Damage

    Water damage is traumatic, often to homeowners as much as their house. The first time you see the water damage  is a shock; you may not know where to start in repairing it. However, there are steps you can take in the immediate time after a flood, burst pipe, or other damage that will make it easier to repair your home and move on with your life. 

    1. Stop the influx of water. You cannot repair water damage while water is still entering your home. If there is a pipe leak or other repair issue, turn off the water supply and have the problem repaired. If the damage is from a storm or flood, use sand bags or other ways of reducing the water. In some cases, people have to wait out the deluge when water damage is caused by a natural disaster. 

    2. Call your insurance company. It is important to know from the beginning what types of water damage your insurance company covers, as well as whether they will cover water removal and other services. Even if this is not an incident covered by your homeowner’s insurance policy, your insurance agent can still offer you advice. 

    3. Dry out your home. Standing water and wet upholstery can breed dangerous microbes in just 24 hours, so fast water removal is crucial to your future health. Mop or use a wet vac, bag up clothing and textiles, and throw away things like mattresses that hold moisture and cannot easily be cleaned. Open all windows and turn on fans. This will limit the growth of mold and bacteria while also limiting your exposure to whatever microbes are already present. 

    4. Call in the experts. Call professional mold inspectors who can look for remaining water in areas where it hides and immediately dry it out.

    Water damage can be successfully dealt with if you immediately remove water where you can see it and have an expert deal with it where you can’t. Soon you will be once again enjoying a safe and dry home.

    Water Damage Restoration

    Basement flooding or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are: 

    Preparing Your Home for Freezing Temperatures

    2/17/2015 (Permalink)

    Water Damage Preparing Your Home for Freezing Temperatures How Ice Dams Form: http://learningcenter.statefarm.com

    The past couple of years have brought on bitter cold winters and unexpected climate changes. This winter is holding true to form as we battle the current ice storm. These frigid temperatures can result in frozen/burst pipes & ice dams.

    Bursting pipes alone can result in more than $5,000 in water damage, including the amount of damage that can be done from a flooded basement or flood damage in other parts of your home. 

    Another important and dangerous winter issue is ice dams that collect on the roof. Ice dams are created from snow melting from a warm part of the roof back down to a cold spot where the water refreezes and forms a dam. The ice dams continue to build up over cold days leaving a pocket for water to sit and leak through the roof.

    Here are some preparation tips to protect your home this winter: 

    Make sure to insulate pipes. Pipe insulation can cost as little as $0.50 per liner foot according to the Institute for Business and Home Safety (IBHS).

    Clean out gutters. By making sure there are no blockages in your gutters you can avoid ice dams, which cause water to back up and flow into the house.

    Ensure there are no broken seals around windows and doors. 

    Check the roof for leaks or cracks in seals. These cracks usually form around vent and chimneystacks. Snow, which is mostly likely to collect on the downwind side of the roof, can cause damage to shingles. 

    What to Do Until Help Arrives

    9/29/2014 (Permalink)

    After learning more about the hazards of flooding, you may be curious about what to do in the event of an actual flood in your home or business. These emergency tips will help you take the proper action until we arrive on the scene. These tips can help reduce damage and increase the chances of a successful restoration.

    Water Damage from Clean Water:

    • Shut off the water source if possible or contact a qualified party to stop the water source.
    • Turn off circuit breakers for wet areas of the building, if access to power distribution panel is safe from electrical shock.
    • Remove as much excess water as possible by mopping or blotting.
    • Wipe excess water from wood furniture after removing lamps and tabletop items.
    • Remove and prop up wet upholstery cushions for even drying.
    • Place aluminum foil or wood blocks between furniture and wet carpeting.
    • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
    • Do not enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical hazards.
    • Don't use a household vacuum to remove water. This could cause electrical shock or damage to the vacuum.

    Water Damage from Contaminated Water (i.e. Sewage, Outside Water, ect.)

    • Avoid all contact with sewage and any items contaminated by sewage.
    • Wash your hands thoroughly after contact with contaminated items.
    • Do not walk through damaged or wet areas. This could increase the possibility of spreading contamination.
    • Do not use the HVAC system or fans to dry the structure, as this could spread contaminated air.
    • Do not use any products for personal hygiene or cleanliness if exposed to the contaminated area.