Recent Posts

Black Water

11/17/2017 (Permalink)

Water Damage Black Water Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty.

 Black Water

In the restoration industry there are three categories of water and as industry professionals it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling. 

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Cheatham, Robertson and Dickson Counties. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

7 Emergency Supplies Your Robertson County Business Should Have on Hand

11/8/2017 (Permalink)

Commercial 7 Emergency Supplies Your Robertson County Business Should Have on Hand Having an emergency kit during times of crisis will hopefully keep you and your staff safe.

7 Emergency Supplies Your Robertson County Business Should Have on Hand

Is your Robertson County business prepared for an emergency situation? Inclement weather situations and power outages can give little to no warning, which is why it is important for your business to have basic emergency supplies on hand in the event they are needed. These 7 necessities are important to ensure your employees safety in case of emergency.

Food-

Having a 3-4 day supply of non-perishable food items for each employee is important. Stocking up on items such as salt-free crackers, canned foods with high liquid content, protein bars, peanut butter and dried fruits is a great way to ensure that your employees will be taken care of.

Water-

In addition to non-perishable food items, it is important to have a minimum 3 day supply of emergency water per person. You can go about purchasing the water in different ways depending on the amount of usable space you have for storage. The most common methods are cases, gallon jugs or 55-gallon storage barrels. All of these can be used for drinking and sanitation purposes when necessary.

Radios-

Radios are useful to keep you updated on current weather patterns, evacuation notices and much more. Keeping a few AM/FM radios on hand will keep you abreast to any important information during an emergency. We recommend solar powered radios or battery powered radios for this purpose. If you choose to stock your supplies with battery powered radios, try and save battery power whenever possible.

Protection Against Elements-

During inclement weather if your building sustains damage that deems it unsafe to occupy, all employees may need to evacuate the premises. Having weather appropriate gear such as, ponchos, gloves, thermal blankets and a canopy shelter is key in making sure that all employees are safe.

Emergency Lights-

Electricity can go out for any amount of time during inclement weather or emergency situation. Emergency lighting is essential for your employees to navigate the facility in a safe manner. Battery powered flashlights are great short term lighting, but it is best to also have solar powered or hand cranked flashlights for long term use. We also recommend keeping candles and waterproof matches.

First Aid Kit-

A basic first aid kit with bandages, gauze, adhesive tape and other useful items will be a tremendous help in the event one of your employees is injured. Keeping 2-3 of these stocked and in easily accessible locations is best practice.

Sanitation Supplies-

During a disaster or emergency situation, a sanitary water source and plumbing will more than likely be unavailable. To ensure the wellbeing of employees and to keep things sanitary, you should have emergency sanitation supplies available. Common sanitation items are, hand sanitizers, individual packs of tissue and quality cleaning chemicals.

Having an emergency kit during times of crisis will hopefully keep you and your staff safe. Be sure to print this when putting together your Emergency Kit. In the meantime, be sure that you have a vetted vendor for times of emergencies. Call SERVPRO of Cheatham, Robertson and Dickson Counties at  (615) 672-1905. We are always here to help.

Understanding Content Coverage

10/31/2017 (Permalink)

Water Damage Understanding Content Coverage The best way to determine if you have enough content coverage is to conduct a home inventory.

Understanding Content Coverage

Everyone has homeowners insurance right? It’s one of those things you have and hope you never have to use right? So, what happens if you do have to utilize coverage because of a damage?

Unfortunately, because homeowners insurance is necessary many homeowners rely solely on their agents to choose a policy that is right for them. This is totally fine, and works in many cases, but being educated on what your policy includes and doesn’t include is important.

Most policies are written and cover to repair or rebuild your home after damage. But what about ALL of the personal belongings inside of your home? Generally, your content coverage is 50 to 70 percent of the coverage that you carry on the structure of your home. In most cases this is a sufficient amount to cover personal items that are damaged, but in some cases it isn’t.

The best way to determine if you have enough content coverage is to conduct a home inventory. This is a much easier task thanks to modern technology. Walk through your home room by room and photograph all personal belongings. (TIP-If you picked your home up and turned it upside down, all items that would fall out are considered contents.) Open drawers and closets to photograph all items inside. You can catalog these items and keep them at an offsite location or you can download an app such as DreamVault and access it from any mobile device. This particular app is designed to house photos and information pertaining to each individual item, such as price, model and serial number. There is also a speech to text feature to help with documentation.

If you have jewelry, collector’s items, art or firearms, sometimes your coverage can fall short. Keep that in mind when documenting all items and reviewing your policy. If you find that your coverage is lacking you can generally purchase additional coverage or a rider for certain items.

When you have had damage to your home and personal belongings, you don’t want to worry with the added stress of insufficient coverage. Ensure that you are covered.

If you have damage to your home and/or personal items we are here to help. Call our office and we will walk you through the process and make your damage "Like it never even happened".

Three Common Reasons For House Fires In Your Robertson County Home

9/25/2017 (Permalink)

Fire Damage Three Common Reasons For House Fires In Your Robertson County Home Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Three Common Reasons For House Fires In Your Robertson County Home

If a fire starts in your home you may have as little as two minutes to escape. House fires can be devastating and the road to recovery is long and hard. Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Electrical Outlets

Many electrical fires in homes or businesses are caused by faulty electrical outlets, old wiring, outdated appliances or electrical cords that are frayed.

-If you live in an older home have an electrician complete an inspection. Standards and codes are constantly being revised and updated to ensure safety.

-Do not overload your circuits.

-Understand the difference between surge protectors and power strips. Both devices allow you to plug in multiple electronics, but only the surge protector will help protect your electronics from a power surge.

Kitchen Fires

Carelessness in the kitchen can lead to devastating house fires. The leading cause of kitchen fires is due to unattended cooking. It’s important to be alert to prevent cooking fires.

-Never leave pots or pans unattended on your stove.

-Keeping your stove an oven clean will prevent buildup of food splatter and grease that could later ignite when the stove or oven is turned on for cooking.

-Keep any items that could ignite away from your stove top

-Ensure that you have a fire extinguisher in your kitchen in case of emergency.

Dryers

Dryer vents are becoming a much bigger and more common safety problem. Over time, your dryer vent fills with lint that sneaks by your dryers filter. Fires can occur when the excess lint builds up in the dryer or exhaust duct.

-Clean out the dryer vent regularly.

-Clean the lint filter after EACH load of laundry that is dried.

-Clean underneath and behind your dryer to eliminate any lint that collects.

Flash Flooding And How It Affects You

9/11/2017 (Permalink)

Storm Damage Flash Flooding And How It Affects You Flash flooding occurs when there is a sudden influx of water onto normally dry land.

Flash Flooding And How It Affects You

Flash flooding occurs when there is a sudden influx of water onto normally dry land. Flooding can happen for many reasons, including heavy rains, ocean waves, snow that melts too quickly or dams and levees that break. Floods are the most common and wide spread weather-related disasters.

Flooding can happen very quickly with little or no warning. The destructive power of a flood combined with unpredictability make them extremely dangerous. Flooding can occur anywhere that receives rain fall. In the United States floods kill more people each year than tornadoes, hurricanes or lightning.

What areas are at most risk from flooding?

Areas that are densely populated are at a high risk. Heavy construction and areas that have little to no dirt or grass that is not covered by concrete have nowhere for water to run off. In turn, instead of the water dissipating back into the ground it rises. In these densely populated areas if the streams have been re-routed underground and into storm drains they are at risk of overflowing and causing damage.

Areas near rivers are at risk. Levees are built along rivers and are used to prevent high water from flooding bordering land. If these levees are not maintained or the rains cause them to fail they cause devastating damage.

Mountains and steep hills produce a high amount of water runoff. If there are streams around these areas it causes them to rise quickly due to the rock and soil sediment. A creek or stream that at its regular depth might be 6”-7” can swell to a 10 foot raging river if a thunderstorm with heavy rain lingers.

Flood Alerts:

Flash Flood or Flood Watch-Flash flooding or flooding is possible within the designated watch area-be alert.

Flash Flood or Flood Warning-Flash flooding or flooding has been reported or is imminent-take necessary precautions at once! Get to higher ground.

Urban and Small Stream Advisory-Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

Flash Flood or Flood Statement-Follow-up information regarding a flash flood/flood event.

Ensuring that you are well educated on flooding and why it happens is the first step to safety. If you find yourself in a flood situation stay calm and get to higher ground.

Efflorescence or Mold? Do you know the difference?

8/23/2017 (Permalink)

Mold Remediation Efflorescence or Mold? Do you know the difference? If you are uncertain as to whether you’re dealing with mold or efflorescence we suggest calling our office to schedule an inspection.

Efflorescence or Mold? Do you know the difference?

Efflorescence and mold can look quite similar. Although they look similar, that is the only quality they have in common. Distinguishing between the two is important for your piece of mind and treatment of the affected area.

What is Efflorescence?

Efflorescence is the migration of salt to the surface of a porous material, where it forms a white chalky coating. Efflorescence is found on masonry, stucco or concrete surfaces. It forms from salt deposits that remain on the surface of the materials when groundwater and sometimes rain water evaporate. Although it is unsightly, it does not pose a health risk. It does however indicate that there is excessive moisture entering and can be problematic if not addressed.

What is Mold?   

Mold is a term used to refer to fungi that grow in the form of multicellular thread-like structures and comes in a rainbow of colors. Mold grows and spreads in unconditioned spaces and sometimes in structures that do not have proper ventilation or have experienced a leak. With the exception of the winter months mold is always present outdoors. Exposure to damp and moldy environments can cause a variety of health effects, or none at all.  

How do you know the difference?

-Efflorescence dissolves in water, whereas mold does not.

-If rubbed between your fingers, efflorescence turns powdery. Mold does not

-Mold can be any color, but is often black or grey. Efflorescence, is almost always white or yellow.

-Efflorescence develops on inorganic building materials, like masonry, stucco or concrete. Mold typically grows on organic materials, such as wood or drywall.

If you are uncertain as to whether you’re dealing with mold or efflorescence we suggest calling our office to schedule an inspection. Once the problem of mold or efflorescence is distinguished we can provide you with an estimate for cleanup.

Understanding Mold Management

8/10/2017 (Permalink)

Mold Remediation Understanding Mold Management Moisture control and rapid response are a key component in controlling mold growth in your home or outside structure.

Understanding Mold Management

Mold is an essential part of nature and returns carbon as well as other elements, back into our ecosystem. However, mold is not a word that homeowners want to use when describing their homes. Mold cannot be completely eradicated, but it can be managed to a sanitary extent.

Moisture control and rapid response are a key component in controlling mold growth in your home or outside structure. Controlling the indoor and outdoor moisture of your home are the first steps in preventing mold growth.

Indoor Moisture Control:

                -Fix any indoor plumbing that is dripping or “sweating”.

                -Limit indoor humidity levels

                -Improve air movement in poorly ventilated areas of the home

Outdoor Moisture Control:

                -Inspect and maintain roofs, gutters and flashing

                -Ensure that the home has proper grading to direct water runoff away

                -Install air conditioners in outside buildings for air flow

                -Keep outside doors to the home closed on humid days

If you find that you have mold in your home or outdoor structure it is important to locate and correct the problem. Once the problem that is causing the mold growth is corrected the area needs to be cleaned and porous materials need to be removed.

Call our office today for an estimate on mold removal.

How Fires Can Damage Retail Stock

4/28/2017 (Permalink)

Commercial How Fires Can Damage Retail Stock Sprinklers help to save a business from many larger fires, but they also have the unfortunate consequence of adding additional damage to a situation.

How Retail Stock Can Be Damaged By Fires

When picturing a fire, most people think only of the flames themselves. However, in a real fire, open flames are often among the least of your concerns. Fires are multifaceted disasters that can cause damage in multiple ways, especially in retail merchandise. Between ash, smoke, burns, and water damage, fires can damage almost any type of merchandise. SERVPRO can clean and restore many of these, but understanding what might happen to your stock during a fire is important for calculating financial loss and extra shipments.
 
Burned Goods
 
The most obvious damage for fires in retail locations is through direct burns. Flammable items may catch fire, in most cases becoming unsalvageable, and other goods may be exposed to flames that partially or fully destroy them. We're able to restore some of the damage caused by direct burns, such as some discoloration or warping in items, but many victims of this type of damage are irrecoverable.
 
Water Damage from Sprinklers
 
Sprinklers help to save a business from many larger fires, but they also have the unfortunate consequence of adding additional damage to a situation. Water can damage most unsealed goods, and whether or not they will need replacing depends entirely on how much water is sprayed and what types of items are affected.
 
Ash
 
Ash is a tricky substance, as it can work its way into deep recesses and mix with water to become a harmful sludge. Ash is particularly bad for electronics and food items, but thankfully, its effects can usually be mitigated by SERVPRO or an affiliated contractor.
 
Smoke
 
Smoke has the highest potential to damage fabrics and clothing, but can hurt other types of merchandise as well. We have many different methods of treating smoke damage, be it on an individual item or rooms at a time. Smoke is usually a more serious problem for the building itself than any merchandise.
 

Locally Owned Company with National Resources

SERVPRO of Cheatham, Robertson and Dickson Counties is a locally-owned company with industrial-grade equipment and training capable of handling even the most serious retail fire restorations. Call us 24/7 at (615) 672-1905.

Inadequate Venting Causes Mold Damage In Dickson Home

4/28/2017 (Permalink)

Mold Remediation Inadequate Venting Causes Mold Damage In Dickson Home Consulting with SERVPRO of Cheatham, Robertson and Dickson Counties helps you identify the reasons your dwelling supports mold growth.

Does Your Dickson Home Have Mold Damage?

Mold needs one thing to grow: water. It may not be a significant amount of water nor does it matter if it is clean or contaminated. Mold spores always inhabit the same spaces as you and your family, unseen microscopic particles floating in the air or lying on surfaces. SERVPRO helps you to learn about mold, so it peacefully coexists with you.

One common way mold damage gains a hold in your Dickson home is when kitchens, bathrooms, and other humid areas have improper venting. Spores swell and grow even if the water available is in a vaporous state. When you run your dishwasher, boil water for pasta, shower, or do laundry, water vapor builds in the air. The vapor that remains in the air because of no or improper venting activates nearby spores. Mold growth follows, attaching to areas like backsplashes, walls, grout, shower curtains, vanities, and hoses. The growth accelerates if any real leaks are present in plumbing or if damp towels or clothing offer the mold another source of moisture and an organic place to grow.

Consulting with SERVPRO helps you identify the reasons your dwelling supports mold growth. Our mold remediation training program thoroughly prepares our technicians to search successfully for mold growth and to isolate the moisture source. We use scientific methods and instruments to test for airborne mold and humidity levels that encourage microbial growth. If the humid areas of your home have fans or other venting systems, we urge you to use them to reduce ambient humidity. Rooms that are often steamy but have no venting are a different kind of problem. Opening windows, using free standing fans, or exploring other venting options are all options we suggest.

Regardless of the water source, we follow EPA protocols to contain, remove, and disinfect areas that show mold growth. When the mold is bagged and discarded, our staff measures the humidity and help you reduce it to below 60 percent. Mold is always likely to regrow if the moisture spikes again so controlling humidity, eliminating seepage and leaks, and extracting hidden areas of water are crucial in mold damage remediation.

Locally Owned Company with National Resources

Frustration about recurrent mold growth is a challenge SERVPRO of Cheatham, Robertson and Dickson Counties frequently handles with success. Call (615) 672-1905 and begin working with us on a plan that remediates current mold colonies and limits future infestation.

Tips for cleaning your Cheatham, Robertson or Dickson County Restaurant

3/30/2017 (Permalink)

Commercial Tips for cleaning your Cheatham, Robertson or Dickson County Restaurant  SERVPRO of Cheatham, Robertson & Dickson Counties offer many cleaning services to help your restaurant stay in compliance with the National Fire Prote

SERVPRO of Cheatham, Robertson & Dickson Counties offer many cleaning services to help your restaurant stay in compliance with the National Fire Protection Association and the federal Food and Drug Administration. These services not only help keep your restaurant in compliance, but they are key factors in the health and safety of your employees and patrons.

 

Carpet Cleaning

Great service and food are not the only things that keep customers returning to your establishment, maintaining a restaurants cleanliness and appearance play a large role in a restaurants success. Although most carpeting is found in the dining area, there are aerosol grease particles that travel through the air and find their final home on the carpeting. The residue is a host for bacteria and a magnet for dirt. With the abundance of foot traffic, as well as food and drink that are spilled regularly, keeping the carpets clean can be a daunting task. Scheduling regular cleanings will help to keep your restaurants carpets clean and odor free.

 

Exhaust Fan Cleaning

Ensuring that your exhaust fans are cleaned regularly and properly is one of the most important tasks in the restaurant business. Having your exhaust fans cleaned is required by the National Fire Protection Association and the federal Food and Drug Administration. Commercial exhaust fans are a popular place for grease build up, and keeping a regular cleaning schedule decreases your risk of having a grease fire.  Cleaning your exhaust fans regularly also increases the lifespan and ensures that your equipment is working at top capacity.

 

SERVPRO of Cheatham, Robertson & Dickson Counties can not only clean the carpets and exhaust fans in your restaurant, we can work around your schedule to ensure that both you and your customers are not inconvenienced. Call our office today for more information and scheduling options.